Genpact's deep insurance and advanced
technology expertise drive transformation and agility
NEW
YORK, Nov. 13, 2024 /PRNewswire/
-- Genpact (NYSE: G), a global professional services and
solutions firm delivering outcomes that shape the future, today
announced that it has been named a Leader in the inaugural edition
of Avasant's 2024 Insurance Business Process Transformation
RadarView™ report. This recognition highlights Genpact's deep
insurance expertise, coupled with its innovations in artificial
intelligence (AI) to deliver end-to-end insurance transformations
that improve agility and drive competitive advantages for its
enterprise clients.
Genpact's insurance expertise and AI
innovations help clients improve agility and drive competitive
advantages.
"As the AI revolution unfolds, insurance leaders are reinventing
their operations, requiring foresight and agility to stay
competitive," said Suhas Sethi,
Global Business Leader for Insurance at Genpact. "This latest
acknowledgment of our deep industry knowledge and advanced
technology expertise reflects our commitment to driving AI
innovations that provide data-driven insights, challenge
conventional thinking, and deliver scalable, meaningful value."
Avasant evaluated 22 leading service providers offering
insurance business process transformation services. Leaders are
distinguished by their practice maturity, investments and
innovation, and partner ecosystem.
"As the insurance industry shifts toward digital transformation,
Genpact leverages AI, analytics, and automation through its
proprietary platforms and partner ecosystem to help address the
demand for faster and more accurate claims processing, enhanced
customer engagement, and cost management with its end-to-end
solutions," said Swapnil
Bhatnagar, Partner at Avasant. "Its expertise in
integrating generative AI solutions, including Cora ContactUs.ai
for customer service automation and AI-powered claims handling,
enables insurers to streamline customer interactions and improve
operational efficiency."
Genpact combines deep functional and industry expertise with
advanced technologies, embedding AI across the insurance value
chain to help deliver faster claims resolution, more precise
underwriting, improved customer experience, and overall cost
efficiency. These innovations create a seamless, data-driven
ecosystem for insurers, reinsurers, brokers, and insurtechs to
benefit from greater transparency, quicker service delivery, and
more personalized insurance solutions. By optimizing operational
efficiency and enabling data-driven decision-making, Genpact
empowers stakeholders in the insurance industry to enhance their
agility and build competitive advantages.
"With a strong presence in North
America, United Kingdom,
and Asia-Pacific, and consistent
investments in building strategic partnerships around generative AI
and automation, Genpact supports insurers in navigating regulatory
challenges, reducing claims handling costs, enhancing risk
evaluation and underwriting capabilities, and elevating customer
experiences," continued Bhatnagar. "This comprehensive
approach has earned Genpact recognition as a Leader in Avasant's
Insurance Business Process Transformation 2024 RadarView."
For more information on Genpact's insurance services, visit:
https://www.genpact.com/industries/insurance.
About Genpact
Genpact (NYSE: G) is a global professional services and
solutions firm delivering outcomes that shape the future. Our
125,000+ people across 30+ countries are driven by our innate
curiosity, entrepreneurial agility, and desire to create lasting
value for clients. Powered by our purpose – the relentless pursuit
of a world that works better for people – we serve and transform
leading enterprises, including the Fortune Global 500, with our
deep business and industry knowledge, digital operations services,
and expertise in data, technology, and AI.
Get to know us at genpact.com and
on LinkedIn, X, YouTube,
and Facebook.
MEDIA CONTACT:
Geraldine
Lim
Genpact Media
Relations
+1-951-318-3494
geraldine.lim@genpact.com
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SOURCE Genpact
