Travelex Launches Complete ATM Technology Refresh With NCR Atleos
11 November 2024 - 8:00PM
Business Wire
Leading FX firm partners with NCR Atleos to
replace over 600 ATMs’ hardware and software across eight
countries
Travelex, a market leading foreign exchange brand, has launched
a major refresh of its international ATM estate, replacing the
hardware and software of its entire portfolio of 600 ATMs across
eight countries. The new portfolio unlocks a wide range of
innovative new features for Travelex customers, including
contactless cash withdrawals.
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Travelex launches complete ATM technology
refresh with NCR Atleos. Leading FX firm partners with NCR Atleos
to replace over 600 ATMs’ hardware and software across eight
countries. (Photo: Business Wire)
Travelex is replacing its network of ATMs with NCR Atleos’
SelfServ ATM range, alongside NCR Atleos’ software and SaaS
monitoring tool called Vision, across the UK, Netherlands,
Switzerland, Germany, Italy, Czech Republic, Australia and New
Zealand. NCR Atleos has previously powered Travelex ATMs in other
markets at high volume airports and travel hubs, delivering
operational efficiencies and a convenient, consistent customer
experience.
In addition to supporting FX and domestic currency transactions,
the NCR Atleos SelfServ ATMs will offer Travelex customers a range
of enhanced capabilities, including touch screens (rather than
traditional buttons), barcode readers, and contactless readers in
certain territories.
Contactless readers enable customers to withdraw cash by tapping
a card or any other NFC enabled device (such as a phone or
smartwatch). The ability to withdraw cash without physically
inserting a card isn’t yet widespread across many territories, but
will now be offered to Travelex customers across select ATMs in
some of the European markets.
The NCR Atleos SelfServ ATM also supports Travelex’s unique
Click and Collect function, which enables customers in the UK to
pre-order foreign cash online at Travelex’s best possible rate
before collecting it from more than 50 key airport ATM locations in
the UK.
“Travelex is dedicated to simplifying our customers’ access to
international money, however and whenever they choose, and our
expanded partnership with Atleos directly supports this mission,”
said Simon Jackson, Chief Customer Officer from Travelex. “By
relying on the experts at NCR Atleos for the implementation of
modern ATM technology, we gain efficiencies and streamlined
operations while adding value for our customers, ensuring
travellers across the globe have reliable, secure and easy access
to their cash.”
“We are making it possible for travellers to access currency
exchange via self-service,” explained Diego Navarrete, executive
vice president, Global Sales for NCR Atleos. “We are proud to
support Travelex in enhancing their ATM infrastructure, ultimately
continuing to expand financial access for consumers around the
world.”
NOTES TO EDITORS
About Travelex
Founded in 1976 Travelex has grown to become one of the market
leading specialist providers of foreign exchange products,
solutions, and services, operating across the entire value chain of
the foreign exchange industry in more than 20 countries. We have
developed a growing network of ATMs and stores in some of the
world’s top international airports, major transport hubs, premium
shopping malls and city centres.
Travelex has built a growing online and mobile foreign exchange
platform, and we also process and deliver foreign currency orders
for major banks, travel agencies, supermarkets and hotels
worldwide. In addition, we source and distribute sizeable
quantities of foreign currency banknotes for customers on a
wholesale basis - including central banks and international
financial institutions. We also offer a range of remittance and
international money transfer products around the world.
About NCR Atleos
NCR Atleos (NYSE: NATL) is a leader in expanding self-service
financial access, with industry-leading ATM expertise and
experience, unrivalled operational scale including the largest
independently-owned ATM network, always-on global services and
constant innovation. NCR Atleos improves operational efficiency for
financial institutions, drives footfall for retailers and enables
digital-first financial self-service experiences for consumers. NCR
Atleos is headquartered in Atlanta, Georgia, with approximately
20,000 employees globally.
Web site: https://www.ncratleos.com X (Twitter):
https://twitter.com/ncratleos Facebook:
https://www.facebook.com/Atleos.NCR/ LinkedIn:
https://www.linkedin.com/company/ncratleos YouTube:
https://www.youtube.com/@ncratleos Instagram:
https://www.instagram.com/ncratleos/
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Media Contacts
James Brilliant Travelex James.Brilliant@travelex.com
Scott Sykes NCR Atleos scott.sykes@ncratleos.com
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