Company urges customers to stay safe and
weather aware, and to be prepared to potentially be without power
due to severe weather
ATLANTA, Aug. 5, 2024
/PRNewswire/ -- As Hurricane Debby strengthened in the Gulf of Mexico over the weekend, Georgia Power
continued preparation to respond to potential damage and power
outages. While the exact track and intensity of the hurricane are
still uncertain, the company has resources in place and will adjust
its plans as the hurricane nears the state to ensure a safe and
effective response. The National Hurricane Center forecasts high
winds, heavy rainfall, flash flooding and possible tornadoes.
As part of its preparations, Georgia Power mobilized additional
staff to respond to potential outages and damages to its system.
The company has mobilized and relocated crews to specific sites
that pre-position restoration workers, equipment and supplies near
areas of anticipated impact. It also deployed its Mobile Command
Center, a tractor trailer which offers additional coordination
capabilities during major weather events, to the southern part of
the state. All of this helps the company to restore power more
quickly and efficiently for its customers as soon as weather
conditions allow.
Customers are asked to be aware that hurricanes have the
potential to cause widespread power outages and dangerous
conditions. Emergency plans should be finalized, including a way to
stay informed before, during and after the hurricane. It's
important to follow the advice of federal, state and local
authorities, especially for people living in low-lying areas as
flooding and heavy rain are expected.
The company is committed keeping customers informed and offers a
variety of tools, such as Outage Alerts and its mobile app.
Additional resources available at
GeorgiaPower.com/Storm include multiple tips and links to
additional tools.
Tools You Can Use to Stay Connected & Informed
- Outage Alerts – Customers subscribed to our free Georgia
Power Outage Alert service will receive personalized notifications
and updates via text message. Check that your contact number is up
to date to receive the latest information.
- Outage & Storm Center – Available
at www.GeorgiaPower.com/Storm, customers can visit
this site to check their contact information is updated to receive
Outage Alerts, report and check the status of outages, and access
useful safety tips and information. Customers can also report and
check the status of an outage 24 hours a day by contacting Georgia
Power at 888-891-0938.
- Outage Map – Housed within the Outage & Storm
Center site, Georgia Power's interactive Outage Map provides near
real-time information, allowing users to see where outages are
occurring across the state and track estimated restoration
times.
- Georgia Power Mobile App – Download the Georgia
Power mobile app for Apple and Android
devices to access storm and outage information on the
go.
- @GeorgiaPower on X (Twitter) – Follow
@GeorgiaPower at www.X.com/GeorgiaPower for
storm tips, outage updates, customer service and more.
Before, During and After a Storm Safety Tips
- Before a Storm: Stay aware, heed advise from officials,
and check the weather forecast before heading outdoors. Check your
emergency kit and family plan. Unplug major appliances and charge
cell phones in case you lose power.
- During a Storm: Take safe shelter inside a sturdy
building away from windows and doors. Avoid contact with conductors
of electricity - appliances, metal objects and water.
- After a Storm: Never touch any downed or low-hanging
wire, including telephone or TV wires that touch a power line.
Never pull tree limbs off of power lines yourself or enter areas
with debris or downed trees as downed power lines may be buried in
wreckage. Customers should call 911 or Georgia Power immediately if
they see a fallen or low-hanging power line.
About Georgia Power
Georgia Power is the largest
electric subsidiary of Southern Company (NYSE: SO), America's
premier energy company. Value, Reliability, Customer Service and
Stewardship are the cornerstones of the company's promise to 2.7
million customers in all but four of Georgia's 159 counties. Committed to
delivering clean, safe, reliable and affordable energy, Georgia
Power maintains a diverse, innovative generation mix that includes
nuclear, coal and natural gas, as well as renewables such as solar,
hydroelectric and wind. Georgia Power focuses on delivering
world-class service to its customers every day and the company is
recognized by J.D. Power as an industry leader in customer
satisfaction. For more information, visit
www.GeorgiaPower.com and connect with the company on Facebook
(Facebook.com/GeorgiaPower), X (X.com/GeorgiaPower) and Instagram
(Instagram.com/ga_power).
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SOURCE Georgia Power