San Bernardino County Sheriff’s Department Chooses Tyler Technologies’ Civil Process Software Suite
22 September 2016 - 11:17PM
Business Wire
California’s fifth most populous county is
latest California jurisdiction to choose SoftCode
Tyler Technologies, Inc. (NYSE: TYL) signed an agreement with
San Bernardino County Sheriff’s Department in California for
Tyler’s SoftCode™, a complete civil process software suite, to help
improve customer service through increased efficiencies and
transparency. The agreement is valued at $1.1 million and includes
software licenses, related professional services, data conversion
and support.
San Bernardino County needed to replace the outdated legacy
civil processing solution used by the sheriff’s department. County
leaders wanted a new civil processing solution to automate
capturing, storing and organizing business data, which will allow
for better reporting and business intelligence. By transitioning
from paper-based to electronic processes, the department can better
allocate work and resources among its branch offices, enhancing
efficiency and streamlining complex civil process workflows.
After a competitive review, San Bernardino County chose Tyler’s
SoftCode, joining a number of other California counties that have
chosen Tyler’s civil process solution. County leaders valued
Tyler’s financial strength, deep expertise in civil process, and
successful track record of more than 100 SoftCode implementations
over several decades. The county also valued Tyler’s evergreen
perpetual licensing approach that provides regular and significant,
yet manageable, software enhancements without an additional
relicensing or service fee.
“When we decided to upgrade our civil software, we started by
contacting other California counties to see what they were using.
Every county we spoke with that was using Tyler’s SoftCode suite
highly recommended the product. In our subsequent meetings with
Tyler, we were very impressed by their ability to easily tailor
their existing product used in California for our needs,” said
Captain James Williams, commander of the San Bernardino County
Court Services Division. “We are confident that the implementation
of the SoftCode system in San Bernardino County will allow our
Civil Enforcement Unit to greatly improve its internal operations
and the delivery of service to the public.”
The sheriff’s department selected several SoftCode modules,
including CivilServe™, CivilView, an attorney portal, and
CivilMobile™, which provides mobile access to deputies in the
field. SoftCode lets the sheriff’s department electronically and
securely exchange data with other county departments and government
agencies, as well as improve management processes and revenue
capture through eliminating duplicate data entry.
As part of Tyler courts and justice solutions, SoftCode offers
comprehensive and flexible capabilities that counties need to
execute civil process more effectively and efficiently, saving
valuable time and resources.
“We look forward to providing San Bernardino County modern
technology to automate business operations,” said Steve Magoun,
vice president of Tyler’s SoftCode solution. “We are pleased to
welcome San Bernardino County to our rapidly growing family of
California counties to choose SoftCode. The expertise gained in
these other successful implementations will be leveraged to help
San Bernardino increase service to the public and to make efficient
use of taxpayer dollars.”
San Bernardino County is northeast of Los Angeles and covers
more than 20,000 square miles; it is California’s fifth most
populous county, with approximately 2 million residents.
About Tyler Technologies,
Inc.
Tyler Technologies (NYSE: TYL) is a leading provider of
end-to-end information management solutions and services for local
governments. Tyler partners with clients to empower the public
sector — cities, counties, schools and other government entities —
to become more efficient, more accessible and more responsive to
the needs of their constituents. Tyler’s client base includes more
than 14,000 local government offices in all 50 states, Canada, the
Caribbean, the United Kingdom and other international locations. In
2016, Forbes ranked Tyler on their “Most Innovative Growth
Companies” list, and it has also named Tyler one of “America’s Best
Small Companies” eight times. The company has been included six
times on the Barron’s 400 Index, a measure of the most promising
companies in America. More information about Tyler Technologies,
headquartered in Plano, Texas, can be found at
www.tylertech.com.
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Jetstream PR for Tyler TechnologiesTony Katsulos, 972-788-9456,
ext. 301Tony.Katsulos@JetstreamPR.com
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