Weave Launches New Platform for Multi-Location Healthcare Practices
26 June 2024 - 11:00PM
Business Wire
Platform enhancements improve revenue cycle
management velocity for multi-location practices
Weave (NYSE: WEAV), a leading all-in-one experience platform for
small- and medium-sized healthcare businesses, today announced the
launch of its enterprise experience, created and tailored for group
and enterprise healthcare practices. This new solution is designed
to help practices with multiple locations, like dental service
organizations (DSOs), vision, veterinary, and medical groups
standardize their operations, create additional efficiencies and
accelerate revenue cycle management.
“Increasingly, healthcare practices have more than one location,
through organic growth, consolidation or acquisition,” said Branden
Neish, Chief Product and Technology Officer at Weave, “Weave is now
optimized for enterprise organizations to empower practices to
achieve operational excellence, drive revenue growth, and deliver
an exceptional patient experience across all locations.”
Key features and benefits of the new enterprise experience
include:
Improve Revenue Cycle Management (RCM) Velocity
- Create and distribute digital forms to any or all locations to
enhance first-time insurance claim processing, saving staff time
and reducing errors associated with manual data entry.
- Unify payment requests across all locations through a single
admin login, including text-to-pay, online bill pay, and in-office
terminals.
- Improve case acceptance rates and reduce accounts receivable
with multiple patient payment options, including buy-now,
pay-over-time, and payment plans.
Streamline New Office Integration and Technology
Enablement
- Consolidate phones, forms, reminders, texting, and team
communication under a single platform to reduce redundant
functionality.
- Secure data exchange with authorized integration with dozens of
dental, optometry, veterinary, and medical systems of record.
- Quickly train staff and ensure utilization with a simple and
familiar user experience.
- Provide remote work capabilities through mobile devices or
browser access.
Improve Performance With Group and Enterprise Level
Information and Reporting
- Comprehensive analytics and reporting tools provide insights to
evaluate trends, benchmark performance, and discover actionable
data across locations.
- Compare and contrast performance between locations to drive
best practices and optimize revenue opportunities.
- Export data to the preferred system for further analysis and
integration.
Accelerate Growth Through New Patient Acquisition, Improved
Case Conversion, and Churn Reduction
- Create and manage automated messaging across locations for
missed calls, recalls, reactivations, and appointment
reminders.
- Easily develop and deliver marketing campaigns with centrally
managed bulk texting and email marketing.
- Enhance review collection and response management using Weave’s
automated response assistant to improve online reputation.
Transform Central Operations
- Enhance operational efficiency with a single login to manage
all locations and settings.
- Streamline communication with messaging tags and a centralized
inbox for two-way text messages across locations.
- Centralize management of reviews, faxes, forms, and appointment
requests across multiple locations from one admin login.
Weave provides exceptional ongoing support for group practices.
Weave is named the leader in Patient Relationship Management by G2
and was recently recognized by Business Intelligence Group for
excellence in customer service. Weave continuously enhances and
deepens its product integrations and develops new features to meet
the evolving needs of healthcare practices.
For more information about Weave for group and enterprise
practices, visit getweave.com.
About Weave
Weave is the all-in-one experience platform for small- and
medium-sized healthcare businesses. From the first phone call to
the final invoice and every touchpoint in between, Weave connects
the entire customer journey. Weave’s software solutions transform
how local businesses attract, communicate with, and engage
customers to grow their business. In the past year, Weave has been
named a G2 leader in Patient Engagement, Optometry, Dental Practice
Management, and Patient Relationship Management software. To learn
more, visit getweave.com/newsroom/.
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version on businesswire.com: https://www.businesswire.com/news/home/20240626441416/en/
Natalie House Weave Senior Director of Content &
Communications pr@getweave.com
Weave Communications (NYSE:WEAV)
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