- Download the Air Canada mobile app and check-in within 24
hours of departure
- Ensure travel documents are in order and your contact
information is accurately updated
- Air Canada supports Apple's
Share Item Location feature for AirTag and other Find My network
accessories to enhance baggage recovery
MONTREAL, Dec. 17,
2024 /CNW/ - Air Canada today released its top travel
tips to help customers travel with ease during the peak holiday
period, which runs from mid-December until January 6, 2025. December
19 to 23, 2024 are expected to be the busiest travel
days.
"This holiday season, Air Canada expects to welcome over 2.2
million travellers. We are operating up to 1,000 flights globally
every day across Air Canada, Air Canada Rouge, and Air Canada
Express. Our team is fully prepared with staffing, equipment, and
contingency plans. We are closely monitoring weather and liaising
with other partners in the aviation ecosystem to ensure the safe
transportation of our customers and their baggage to their final
destinations," said Kevin O'Connor,
Senior Vice President, Global Airports and Operations Control. "On
behalf of the 39,000 employees at Air Canada, we wish all our
customers a wonderful holiday season and look forward to welcoming
you onboard."
Here are Air Canada's top six holiday travel tips to help
customers travel with ease:
1. Download Air Canada's free
mobile app from the Apple App store or Google Play.
An all-in-one solution that provides tailored information based
on booking details, Air Canada's mobile app is rated highly among
users. Here are some of the top features Air Canada travellers use
the mobile app for:
- Check-in and download of digital boarding passes.
- Get automatic updates to boarding passes.
- Track flight times, gate changes, inbound flight status and
walking directions to departure gates at 12 of Air Canada's most
frequent destination airports.
- In Canada, the US and select
international stations, receive tracking updates for checked
baggage on flights and carousel pick up information.
2. Check-in 24 hours prior to
departure via the app or online at aircanada.com.
- At time of check-in, ensure your travel contact information is
accurate so Air Canada can relay any flight and travel updates
directly to you through email and SMS.
- Check and ensure you're aware of baggage cut off times for your
departure.
- Check the in-app digital boarding pass for recommended airport
arrival time, baggage drop cut-off times, the latest gate location,
and boarding time.
- In the event of flight changes, you will receive revised flight
information including new flight times and rebooking information
through notifications sent by email or SMS. Changes will be
reflected in the app.
3. Ensure you have all
required valid travel documents for your destination
- ID must match the name on ticket.
- Valid government-issued ID is required to board all commercial
flights.
- Certain countries may have additional entry requirements such
as visas.
- Review the available services that many airports offer such as
expedited or reserved spots in pre-boarding security
screening.
4. Pack smart. Stay within
your allowable baggage limits.
Experts agree most people pack too much, so consider carefully
what you need to take and check your baggage if you can. Tips when
packing bags:
- Know your baggage number, size and weight limits, and stay
within them for both checked and carry-on baggage.
- Place your name and contact information inside checked bags as
well as on external baggage tags. In the event that airline baggage
tags become detached, the information inside will help the bag find
its way back to you.
- Always keep keys, money, medication, laptops and valuables in a
carry-on bag that fits under the seat in front.
- Don't forget to check the requirements for pre-boarding
security screening, including liquid limits, keeping presents
unwrapped, and more here.
5. Arrive at the airport on
time and navigate terminals
The Air Canada app provides recommended arrival times and
terminal information, and outlines the three key steps to get you
on your way quickly:
- Step 1 – Head to a self-serve kiosk and print and fasten your
tag.
- Step 2 – Check your bag at the drop-off station.
- Step 3 – Head to security and on to the gate to relax before
boarding.
6. Travel with an AirTag or
other Find My network accessory in your checked baggage
Customers can use the new Share Item Location feature to
privately and securely share the location of their AirTag or Find
My network accessory with Air Canada customer service in the
unexpected event their bags are delayed so that they may more
quickly reunite them with customers:
- Generate a Share Item Location link in the Find My app on your
iPhone, iPad, or Mac and securely share it with Air Canada's
baggage team through its Delayed Baggage Claim website.
- For customers' privacy and security, location sharing will
automatically end as soon as a customer is reunited with their bag,
can be stopped by the customer at any time, and will automatically
expire after seven days.
- To use the new Share Item Location feature, customers should
verify that their Apple device is running iOS 18.2, iPadOS 18.2, or
macOS 15.2 or later.
Travelling internationally?
Visit Air Canada's Travel Ready Hub or check the Air
Canada app for the latest government entry requirements. Customers
are responsible for ensuring they meet all government entry
requirements, including holding the correct travel documents,
visas, any required health certificates, and all other eligibility
requirements for any flights they purchase.
About Air Canada
Air Canada is Canada's largest airline, the country's flag
carrier and a founding member of Star
Alliance, the world's most comprehensive air transportation
network. Air Canada provides
scheduled service directly to more than 180 airports in
Canada, the United States and Internationally on six
continents. It holds a Four-Star ranking from Skytrax. Air
Canada's Aeroplan program is
Canada's premier travel loyalty
program, where members can earn or redeem points on the world's
largest airline partner network of 45 airlines, plus through an
extensive range of merchandise, hotel and car rental partners.
Through Air Canada Vacations, it offers more travel choices than
any other Canadian tour operator to hundreds of destinations
worldwide, with a wide selection of hotels, flights, cruises, day
tours, and car rentals. Its freight division, Air Canada Cargo,
provides air freight lift and connectivity to hundreds of
destinations across six continents using Air Canada's passenger and
freighter aircraft. Air Canada's climate ambition includes a
long-term aspirational goal of net-zero greenhouse gas emissions by
2050. For additional information, please see Air Canada's TCFD disclosure. Air Canada shares are publicly traded on the TSX
in Canada and the OTCQX in the
US.
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