- WELL launches "ACTT" or Automated COVID-19
Triage Tool that includes scalable automated phone,
SMS and web capabilities that enable government and healthcare
organizations on the front lines to effectively communicate and
triage COVID-19 symptoms with Canadian citizens.
- ACTT includes an automated phone triage tool that triages
COVID-19 symptoms, social and travel history over a 3 to 5 minute
phone call with an AI powered automated attendant. The system
utilizes the latest clinical pathways and know-how for COVID-19
symptoms.
- ACTT includes a web triage tool that leverages a highly
configurable and responsive intelligent questionnaire designed to
quickly help anxious patients understand what they should do
next.
VANCOUVER, March 27, 2020 /CNW/ - WELL Health Technologies
Corp. (TSX: WELL) ("WELL" or the "Company") announces
it has launched its Automated COVID-19 Triage
Tool, also known as "ACTT". ACTT is a scalable
and multi-factor COVID-19 triage tool that includes an automated
phone, SMS and web capabilities that enable government and
healthcare organizations on the front lines to effectively
communicate and triage symptoms with Canadian citizens.
Hamed Shahbazi, Chairman and CEO
of WELL, commented, "The COVID-19 pandemic has left public health
institutions struggling to meet the dramatic demands of triaging
and testing patients at scale. Our phone, web and SMS tools
can help, and we stand ready to quickly and effectively put these
tools to work."
WELL's stand-alone phone triage tool uses the latest AI-powered
NLP (natural language processing) technologies to automatically and
intelligently triage COVID-19 symptoms, social and travel history
over a simple phone call. The system utilizes the latest
clinical pathways and know-how for COVID-19 symptoms. WELL's
web triage tool leverages a highly configurable, responsive and
intelligent questionnaire designed to quickly help anxious patients
understand what they should do next.
ACTT includes a dashboard that provides real-time insights
including a summary of each caller's demographics, along
with their triage responses and pathway outputs. Patients that
require further assessment or testing are flagged for follow-up -
allowing staff to focus on patients that need the most support.
"To our knowledge, WELL's COVID-19 triage program is the only
PHI (Protected Health Information) compliant solution on the
Canadian marketing today that can provide automated triage
capabilities across phone, SMS and web channels," said Amir Javidan, Chief Operating Officer of WELL.
"Despite the availability of some online tools, phone lines remain
a vital access point for patients and are virtually jammed across
the country with multi-hour waits."
For more information on ACTT, please visit the following
website: www.well-actt.ca
WELL HEALTH TECHNOLOGIES CORP.
Per: "Hamed
Shahbazi"
Hamed Shahbazi
Chief Executive Officer, Chairman and Director
About WELL Health Technologies Corp.
WELL is a unique company that operates Primary Healthcare
Facilities, is the third largest digital Electronic Medical Records
(EMR) supplier in Canada and is a
provider of telehealth services. WELL owns and operates 20
medical clinics, provides digital EMR software and services to
1,446 medical clinics across Canada and is a majority owner of SleepWorks
Medical. WELL's overarching objective is to empower doctors
to provide the best and most advanced care possible while
leveraging the latest trends in digital health. WELL is an
acquisitive company that has completed nine acquisitions and two
equity investments. WELL is publicly traded on the Toronto
Stock Exchange under the symbol "WELL.T". WELL was recognized
as a TSX Venture 50 Company three years in a row in 2018, 2019 and
2020.
Notice Regarding Forward Looking Statements
This news release may contain "forward-looking statements"
within the meaning of applicable Canadian securities laws.
Forward-looking statements are necessarily based upon a number of
estimates and assumptions that, while considered reasonable by
management, are inherently subject to significant business,
economic and competitive uncertainties, and contingencies.
Forward-looking statements involve known and unknown risks,
uncertainties and other factors that may cause future results,
performance or achievements to be materially different from the
estimated future results, performance or achievements expressed or
implied by those forward-looking statements and the forward-looking
statements are not guarantees of future performance. WELL's
statements expressed or implied by these forward-looking statements
are subject to a number of risks, uncertainties, and conditions,
many of which are outside of WELL 's control, and undue reliance
should not be placed on such statements. Except as required
by securities law, WELL does not assume any obligation to update or
revise any forward-looking statements, whether as a result of new
information, events or otherwise.
Neither the Toronto Stock Exchange nor its Regulation
Services Provider (as that term is defined in policies of the
Toronto Stock Exchange) accepts responsibility for the adequacy or
accuracy of this release.
SOURCE WELL Health Technologies Corp.