ResMed Adopts New Operating Model to Accelerate Long-term Growth
10 November 2023 - 8:05AM
ResMed Adopts New Operating Model to Accelerate Long-term
Growth
ResMed (NYSE: RMD, ASX: RMD) today announced a new operating model
to accelerate long-term growth. The new operating model introduces
dedicated leadership in Product, Revenue, and Marketing to the
global executive team. This change aims to increase the velocity of
product development and sharpen our customer and brand focus.
Ultimately, the goal is to accelerate profitable growth, while
driving greater value and improved care throughout the outside
hospital care continuum and the patient journey.
“ResMed is the undisputed leader in digital health for
respiratory medicine and residential care, and we aspire to make
ourselves even more Product-led, Customer-centric, and
Brand-enhanced. Today, we are making bold changes to ensure these
capabilities are directly represented in our executive leadership
team,” said Mick Farrell, ResMed’s CEO. “We will measure the
success of our new operating model through increased product
velocity, increased vigilance on long-term profitable revenue
delivery, and increased brand engagement with stakeholders.”
ResMed’s new Product-led, Customer-centric, and Brand-enhanced
operating model includes the following executive leadership
team:
- Leaders appointed into new roles:
- Chief Product Officer – Justin
Leong (previously president, Asia and Latin America)
- Chief Marketing Officer – Katrin
Pucknat (previously president, Germany)
- Chief Revenue Officer – Mike
Fliss (previously vice president, North America
sales)
- In addition to the above roles, the
executive leadership team also includes:
- Chief Commercial Officer, SaaS – Bobby
Ghoshal
- Chief Financial Officer – Brett
Sandercock
- Chief Legal Officer – Mike
Rider
- Chief People Officer – Vered
Keisar
- Chief Strategy Officer – Hemanth
Reddy
- The extended CEO operations team,
reporting directly to the CEO, includes:
- Chief Compliance Officer – Jim
Ellis
- Chief Information Security Officer –
Todd Friedman
- Chief Investor Relations Officer – Amy
Wakeham
- Chief Medical Officer – Carlos
Nunez
- Chief Quality & Regulatory Officer –
Dawn Haake
- Chief Supply Chain Officer –
Andrew Price
ResMed also announced that Rob Douglas, current president and
chief operating officer, plans to retire on January 1, 2024. Rob
will immediately transition from his current role to a new role as
special advisor to the CEO and remain in a consulting role through
December 31, 2024. Additionally, Lucile Blaise, current president
sleep and respiratory care, will immediately transition to a new
role as senior vice president, strategy
& business development, reporting to Hemanth Reddy.
Finally, as part of the operating model evolution, the digital
health technology product organization will now report to Justin
Leong, and Urvashi Tyagi, current chief technology officer, will
immediately transition to a role as special advisor to the Chief
Product Officer through January 1, 2024. Urvashi will remain in a
consulting role through December 31, 2024.
“I would like to thank Rob immensely for his more than two
decades of dedication to ResMed, our company, our culture, our
team, and our mission,” said Mick Farrell, ResMed’s CEO. “I wish
Rob all the best in his retirement from ResMed, as well as the next
phase of his life journey. I would also like to thank Lucile for
stepping up in leadership roles for a decade-and-a-half for ResMed,
and I know she will continue to contribute strongly to the exciting
work of further developing and enhancing our respiratory care
strategy. Lastly, I’d like to thank Urvashi for leading our
technology organization over the past two years, she’s built a
strong team that is well-positioned to support our new product
organization. I’m more excited than ever about ResMed’s future, the
changes we’ve made position us well to accelerate profitable growth
for the benefit of all stakeholders.”
About ResMedAt ResMed (NYSE: RMD, ASX: RMD), we
pioneer innovative solutions that treat and keep people out of the
hospital, empowering them to live healthier, higher-quality lives.
Our digital health technologies and cloud-connected medical devices
transform care for people with sleep apnea, COPD, and other chronic
diseases. Our comprehensive out-of-hospital software platforms
support the professionals and caregivers who help people stay
healthy in the home or care setting of their choice. By enabling
better care, we improve quality of life, reduce the impact of
chronic disease, and lower costs for consumers and healthcare
systems in more than 140 countries. To learn more,
visit ResMed.com and follow @ResMed.
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