Philips Emergin Launches New Integration to iPhones, Enhancing Flexibility for Alert Notifications to Caregivers
24 February 2010 - 6:11AM
PR Newswire (US)
Voalte(R) partners with Emergin to integrate Apple devices at the
point of care BOCA RATON, Fla., Feb. 23, 2010
/PRNewswire-FirstCall/ -- Emergin, a Philips Healthcare company,
announced today the availability of an interface between the
Emergin alert management platform and the Voalte communication
server to deliver alert message notifications from Emergin to the
Apple iPhone and iPod Touch devices. This integration facilitates
the orchestration of voice, alert, and text communications by
leveraging the flexibility of the Apple platform. Voalte One is a
unified communications solution enabling phone calls across the
hospital VoIP system, text messaging via the user directory and
user-friendly alert management through Emergin's interface adapter.
Through this interface, caregivers can receive and respond to alert
messages dispatched by Emergin from an increasing array of input
data systems and devices within the hospital. Two-way output
integrations with the Apple iPhone and iPod Touch have been
implemented at Sarasota Memorial Hospital in Sarasota, FL and
Huntington Hospital in Pasadena, CA respectively. "Traditional
communication methods, such as pagers, were not working for the
hospital's caregivers," said Ron Rutherford, RN, director of
informatics at Huntington Hospital. "We were in need of greater
flexibility for accessing important information." "We were using
antiquated pagers to receive alerts from our Philips patient
monitors," said Eunie Lee, RN at Huntington Hospital. "The pagers
were slow and information was difficult to understand. Now we have
clear, up-to-date notifications right at our fingertips." After an
onsite workflow analysis, Voalte worked with Huntington Hospital
and Emergin to design an implementation plan to facilitate more
effective communication among nurses and other caregivers. The
initial implementation phase focused on replacing the pager with
the iPod Touch which was then integrated to Philips monitoring
through an Emergin Patient Monitoring Gateway. Low and high
priority ringtones were assigned to yellow and red alerts to
automatically notify caregivers to the level of importance for the
message. The Emergin/Voalte solution then enabled "quick messaging"
on the iPod Touch to facilitate real-time communication between
caregivers. "The text messaging feature enables me to better
prioritize my tasks and communicate more efficiently with my
coworkers," added Lee. The results from implementation of the
Emergin/Voalte solution at Huntington Hospital show a dramatic
reduction in the number of phone calls made per shift and improved
Press Ganey scores for the unit in the two categories, "noise in
and around the room" and "response time to call bell." At Sarasota
Memorial Hospital, hospital rooms and halls are a lot quieter as a
result of the Emergin/Voalte integration with iPhones, which has
significantly reduced overhead paging. After Sarasota's
implementation of the Emergin/Voalte solution, overhead paging
frequency was reduced by 78%. Following the success of the
Emergin/Voalte integration at Sarasota Memorial Hospital,
Huntington Hospital has initiated a project to replace legacy
phones with iPhones and extend the Emergin/Voalte solution to the
hospital's in-house phone system. Huntington clinical staff will
have voice, alert and text communications on one device. Phone
numbers will automatically link to user names and each user will
retain the same extension, regardless of device, further optimizing
communications. The Emergin alert management solution integrates to
a broad suite of input medical devices, nurse call systems, and
output communication devices. For further information, please
contact: Deb Dominianni Tel: +1 866-363-7446 E-mail: About Royal
Philips Electronics Royal Philips Electronics of the Netherlands
(NYSE:PHGNYSE:AEX:NYSE:PHI) is a diversified Health and Well-being
company, focused on improving people's lives through timely
innovations. As a world leader in healthcare, lifestyle and
lighting, Philips integrates technologies and design into
people-centric solutions, based on fundamental customer insights
and the brand promise of "sense and simplicity". Headquartered in
the Netherlands, Philips employs approximately 116,000 employees in
more than 60 countries worldwide. With sales of US $32.3 billion in
2009, the company is a market leader in cardiac care, acute care
and home healthcare, energy efficient lighting solutions and new
lighting applications, as well as lifestyle products for personal
well-being and pleasure with strong leadership positions in flat
TV, male shaving and grooming, portable entertainment and oral
healthcare. News from Philips is located at
http://www.philips.com/newscenter. About Voalte® Voalte® provides
compelling software solutions for healthcare institutions that
solve communication problems at the point-of-care. Voalte® products
are designed to be intuitive, high value, mission critical
applications running on the latest generation of touch-based
smartphones. For more information, visit http://www.voalte.com/ or
call 941.312.2830. DATASOURCE: Emergin CONTACT: Deb Dominianni of
Philips for Emergin, +1-410-843-4565, ; or Heather Ripley of
Voalte, +1-941-953-9191, Web Site: http://www.emergin.com/
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