Gautier Personalizes the Customer Experience with Dassault Systèmes’ “HomeByMe for Home Retailers”
09 March 2021 - 5:00PM
Business Wire
- France-based furniture manufacturer and retailer is rolling
out 3D home planning solution to all stores worldwide, as well as
integrating the solution into its website
- More than 6,000 customer design projects have already been
created and saved in one year
- “HomeByMe for Home Retailers” delivers a seamless
web-to-store omnichannel 3D experience that engages consumers and
increases sales
Dassault Systèmes (Paris:DSY) (Euronext Paris: #13065, DSY.PA)
today announced that Gautier, a France-based home furniture
designer, manufacturer and retailer with stores worldwide, is using
the “HomeByMe for Home Retailers” 3D home planning solution to
provide customers with complete, personalized in-store and online
experiences that encourage collaborative engagement and increase
sales.
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the full release here:
https://www.businesswire.com/news/home/20210308005751/en/
Image courtesy of Gautier
Gautier has deployed “HomeByMe for Home Retailers” in 72 stores
in France, and will gradually roll out the solution to all its 120
stores internationally. In just a year, more than 6,000 customer
design projects have already been created and saved using the
solution, including 8,200 high resolution renderings of customer
room layouts. In 2021, the solution will be integrated into the
Gautier website, which will enable customers to design and complete
their projects and purchases online – anytime and anywhere – from
the comfort of their homes as well as in the store with a trained
interior designer.
“Gautier is more than just a retailer and manufacturer. We are
evolving toward a new role as an interior designer that can provide
customers with personalized advice, an immersive design experience
and a complete home décor offer, which we feel are key to customer
satisfaction and loyalty,” said David Soulard, CEO, Gautier. “We
wanted a scalable 3D design planner that could provide
state-of-the-art photorealistic renderings and virtual and
augmented reality capabilities, as well as centralize all products
and both planner and configurator functionalities. Over the next
decade, Dassault Systèmes’ ‘HomeByMe for Home Retailers’ solution
will be the core of our strategy to personally cater to each
customer and strengthen our brand.”
In a competitive market, home retailers must address the
consumer trend of personalization while managing evolving shopping
habits, legacy technology systems, and a lack of insights into
buyer behavior. “HomeByMe for Home Retailers” delivers a seamless
web-to-store omnichannel 3D experience. In-store associates and
interior designers can work with customers to provide personalized
recommendations and generate accurate layout proposals in seconds.
Customers can create highly detailed designs with exact dimensions
and preferences based on real-time stock availability and cost
calculations, and immerse themselves in 360-degree views before
sending the order to the furniture factory automatically.
“Surveys have shown that omnichannel strategies in home
improvement significantly contribute to increased customer
engagement and reinforcement of purchasing decisions - a key driver
in the current pandemic. In addition, 3D planning solutions deliver
higher customer satisfaction on projects because they were actively
engaged in their design and in getting it right,” said Vincent
Picou, CEO, 3DVIA, Dassault Systèmes. “Gautier is the first
international retailer to offer ‘HomeByMe for Home Retailers’ in
its stores, confirming its commitment to helping customers make the
right decisions for their home.”
Social media:
Share this on Twitter: Furniture retailer @GautierFrance
personalizes the customer experience in store and online with
@Dassault3DS @Homebyme for Home Retailers #3DEXPERIENCE #3DVIA
Connect with Dassault Systèmes on Twitter Facebook LinkedIn
YouTube
For more information:
Dassault Systèmes’ “HomeByMe for Home Retailers”:
https://www.3ds.com/products-services/3dvia/space-planning-software/homebyme-for-home-retailers/
Dassault Systèmes’ 3DEXPERIENCE platform, 3D design software, 3D
Digital Mock Up and Product Lifecycle Management (PLM) solutions:
http://www.3ds.com
###
About Dassault Systèmes Dassault Systèmes, the
3DEXPERIENCE Company, is a catalyst for human progress. We provide
business and people with collaborative 3D virtual environments to
imagine sustainable innovations. By creating virtual experience
twins of the real world with our 3DEXPERIENCE platform and
applications, our customers push the boundaries of innovation,
learning and production. Dassault Systèmes brings value to more
than 290,000 customers of all sizes, in all industries, in more
than 140 countries. For more information, visit www.3ds.com
3DEXPERIENCE, the Compass icon, the 3DS logo, CATIA, BIOVIA,
GEOVIA, SOLIDWORKS, 3DVIA, ENOVIA, EXALEAD, NETVIBES, MEDIDATA,
CENTRIC PLM, 3DEXCITE, SIMULIA, DELMIA, and IFWE are commercial
trademarks or registered trademarks of Dassault Systèmes, a French
“société européenne” (Versailles Commercial Register # B 322 306
440), or its subsidiaries in the United States and/or other
countries.
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version on businesswire.com: https://www.businesswire.com/news/home/20210308005751/en/
Dassault Systèmes Press Contacts Corporate / France
Arnaud MALHERBE arnaud.malherbe@3ds.com +33 (0)1 61 62 87 73
North America Suzanne MORAN suzanne.moran@3ds.com +1 (781) 810
3774
EMEAR Virginie BLINDENBERG virginie.blindenberg@3ds.com +33 (0)
1 61 62 84 21
China Grace MU grace.mu@3ds.com +86 10 6536 2288
India Santanu BHATTACHARYA santanu.bhattacharya@3ds.com +91 124
457 7111
Japan Yukiko SATO yukiko.sato@3ds.com +81 3 4321 3841
Korea Jeemin JEONG jeemin.jeong@3ds.com +82 2 3271 6653
AP South Pallavi MISRA pallavi.misra@3ds.com +65 90221874
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