Amdocs Unveils Revolutionary, Flexible Monetization Offering Designed to Match End Users’ Unique Needs in the 5G Era
24 February 2022 - 12:00AM
Amdocs (NASDAQ: DOX), a leading provider of software and services
to communications and media companies, today introduced Amdocs
Freestyle Billing solution to enable service providers to evolve
their billing with a next-generation, flexible, customizable
offering, future-proofed for the endless possibilities of 5G
experiences as well as new services, physical and virtual goods.
Several tier-1 North American service providers have already
integrated this solution, improving existing customer experiences
and preparing their business for what's next.
As 5G continues to grow, we expect to see more
service providers having unique "experience packages" beyond a
simple blanket of 5G speeds for all offerings—for instance, a
connection specifically for cloud gaming, the metaverse or an
autonomous car. As experiences become more a la carte, there is a
need for a new kind of billing approach that can be fine-tuned and
uniquely tailored to end-users, backed by machine-learning, to
understand what they may want even if they aren't sure
themselves. This will be essential to be a player in a new
digital world, including upcoming metaverse use cases.
Freestyle Billing offers a unique, holistic
approach to flexible monetization to address the new capabilities
and use cases enabled by 5G, such as network slicing, AR/VR
services in the field, precise monitoring and more. It introduces a
single, universal biller that supports each customer, consumer, or
enterprise, with a preferred monetization model for their needs per
different service, creating countless options for billing and
business models based on preference.
This innovative offering enables service providers
to optimize and automate their customers' experiences with a novel
toolset and agile approach. Machine learning-based recommendations
suggest the best invoicing model for each user, with users' ability
to adjust preferences manually. This includes the ability to split
payments among family members, separate different 5G-enabled
experiences from base offerings, real-time visibility through the
month, and a design-led statement that delivers a personalized,
engaging bill that minimizes complexities.
"As individual 5G experiences become available,
communications service providers will confront several
complexities," said Darius Singh, Principal Consultant of research
firm STL Partners. "These include the need for a clean monetization
experience for complicated products or services; partner management
across B2B2X ecosystems; the importance of "configurability" for
bespoke services; real-time billing and insights; hybrid commercial
models, and monetization for new 5G use cases. An essential
component of meeting this challenge is developing end-to-end
monetization models that properly fit this purpose."
"Next generation experiences are driving new
consumer expectations for flexibility around payments and
monetization, and creating new revenue opportunities for service
providers,” said Anthony Goonetilleke, Group President of
Technology and Head of Strategy at Amdocs. “With Amdocs Freestyle
Billing, we're offering more flexibility than ever, ensuring new 5G
service innovation is easily monetized and intuitive across
customer journey touchpoints.”
Supporting Resources
- Read the research from STL Partners
- Keep up with Amdocs news by visiting the company’s website
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About Amdocs
Amdocs helps those who build the future to make
it amazing. With our market-leading portfolio of software products
and services, we unlock our customers’ innovative potential,
empowering them to provide next-generation communication and media
experiences for both the individual end user and enterprise
customers. Our 29,000 employees around the globe are here to
accelerate service providers’ migration to the cloud, enable them
to differentiate in the 5G era, and digitalize and automate their
operations. Listed on the NASDAQ Global Select Market, Amdocs had
revenue of $4.3 billion in fiscal 2021. For more information, visit
Amdocs at www.amdocs.com
Amdocs’ Forward-Looking
Statement
This press release includes information that
constitutes forward-looking statements made pursuant to the safe
harbor provision of the Private Securities Litigation Reform Act of
1995, including statements about Amdocs’ growth and business
results in future quarters. Although we believe the expectations
reflected in such forward-looking statements are based upon
reasonable assumptions, we can give no assurance that our
expectations will be obtained or that any deviations will not be
material. Such statements involve risks and uncertainties that may
cause future results to differ from those anticipated. These risks
include, but are not limited to, the effects of general economic
conditions, Amdocs’ ability to grow in the business markets that it
serves, Amdocs’ ability to successfully integrate acquired
businesses, adverse effects of market competition, rapid
technological shifts that may render the Company's products and
services obsolete, potential loss of a major customer, our ability
to develop long-term relationships with our customers, and risks
associated with operating businesses in the international market.
Amdocs may elect to update these forward-looking statements at some
point in the future; however, the Company specifically disclaims
any obligation to do so. These and other risks are discussed at
greater length in Amdocs’ filings with the Securities and Exchange
Commission, including in our Annual Report on Form 20-F for the
fiscal year ended September 30, 2021 filed on December 10, 2021,
and our Form 6-K furnished for the first quarter of fiscal 2022 on
February 14, 2022.
Media Contact:
Michael Zema Amdocs Public Relations E-mail:
Michael.Zema@amdocs.com
Emily Holt PAN Communications for Amdocs Email:
Amdocs@pancomm.com
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