Strategic move strengthens UST's presence in the dynamic
intelligent automation market while laying the foundation for
further growth amidst new demand
ALISO
VIEJO, Calif., Oct. 2, 2024
/PRNewswire/ -- UST, a leading digital transformation
solutions company, has acquired the automation unit of
Information Services Group (ISG), strengthening its position in
the intelligent automation space and positioning the company for
future growth in a dynamic market. The acquired unit is a leading
provider of intelligent automation solutions, utilizing artificial
intelligence (AI), robotic process automation (RPA), and automation
technologies to help clients across a range of industries optimize
their business processes, enhance the customer experience, and
reduce operational costs.
Information Services Group (ISG) (Nasdaq: III), a leading global
technology research and advisory firm, said it has sold its
automation unit to UST for $27
million in an all-cash transaction. Initially founded in
2017, the unit offers RPA software implementation, support, and
licensing services. The unit has over 120 senior automation
consultants and technologists across US, UK, India, Canada, and Germany. As a long-standing leader in the
market, the acquired unit boasts strong partnerships with leading
automation vendors such as Automation Anywhere, UiPath, and Blue
Prism, and offers end-to-end services ranging from strategy and
design to implementation and support. Furthermore, the acquisition
will strengthen UST's partner ecosystem in the intelligent
automation space and allow the company to deliver a broader set of
services to its clients.
This significant investment strengthening UST's position in a
critical sector that has the potential to transform industries,
enhance productivity, improve customer experiences, and further
build on diverse revenue streams. The move comes at a time when
enterprises are seeking to scale and optimize automation across the
enterprise and leverage these benefits for broader business
transformation.
As the role of generative AI in enterprise automation expands,
the acquisition will allow UST to continue meeting client needs
while driving innovation and cost optimization. As part of the
agreement, UST will onboard highly experienced intelligent
automation consultants globally.
"Building on the success of the UST SmartOps platform as well as
our current services and partnerships, this strategic acquisition
represents a significant step forward for the UST Automation team,
enabling greater intelligent automation consulting capabilities and
allowing us to broaden our partner ecosystem. The move strengthens
our ability to deliver a larger set of services to our clients,
including business transformation, automation-powered BPaaS and
cost take out capabilities. As the intelligent automation
space continues to grow, UST is committed to expanding its
portfolio of automation platforms, accelerators and AI-based
solutions to meet the constantly evolving needs of clients and
partners," said Sajesh
Gopinath, General Manager, UST Automation.
"Our former automation unit will benefit from being part of a
larger technology services organization, UST, a company that we
have known and respected for years – and one that has the resources
and scale to compete in the intelligent process automation space,"
said Michael P. Connors, Chairman
and Chief Executive Officer, ISG.
About ISG
ISG (Information Services Group) (Nasdaq:
III) is a leading global technology research and advisory firm. A
trusted business partner to more than 900 clients, including more
than 75 of the world's top 100 enterprises, ISG is committed to
helping corporations, public sector organizations, and service and
technology providers achieve operational excellence and faster
growth. The firm specializes in digital transformation services,
including AI, cloud and data analytics; sourcing advisory; managed
governance and risk services; network carrier services; strategy
and operations design; change management; market intelligence and
technology research and analysis. Founded in 2006, and based in
Stamford, Conn., ISG employs more
than 1,600 digital-ready professionals operating in more than 20
countries—a global team known for its innovative thinking, market
influence, deep industry and technology expertise, and world-class
research and analytical capabilities based on the industry's most
comprehensive marketplace data. For more information, visit
www.isg-one.com.
Media Contacts, ISG:
Will
Thoretz, ISG
+1 203 517 3119
will.thoretz@isg-one.com
About UST
Since 1999, UST has worked side by side with
the world's best companies to make a powerful impact through
transformation. Powered by technology, inspired by people, and led
by our purpose, we partner with our clients from design to
operation. Our digital solutions, proprietary platforms,
engineering expertise, and innovation ecosystem turn core
challenges into impactful, disruptive solutions. With deep industry
knowledge and a future-ready mindset, we infuse innovation and
agility into our clients' organizations—delivering measurable value
and positive lasting change for them, their customers, and
communities around the world. Together, with 30,000+ employees in
30+ countries, we build for boundless impact—touching billions of
lives in the process. Visit us at www.UST.com.
Media Contacts, UST:
Tinu
Cherian Abraham
+1 (949) 415-9857
Merrick Laravea
+1 (949) 416-6212
Neha Misri
+44-7341787926
Roshini Das K
+91-7736795557
media.relations@ust.com
Media Contacts, India:
Adfactors PR
ust@adfactorspr.com
Media Contacts, U.S.:
S&C PR
+1-646.941.9139
media@scprgroup.com
Makovsky
ust@makovsky.com
Media Contacts, U.K.:
FTI Consulting
UST@fticonsulting.com
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SOURCE UST