Transportation Industry Sees Greatest Increase
in Scale of Higher Burnout Risk
PLEASANTON, Calif. and ORLANDO, Fla., Sept. 12,
2022 /PRNewswire/ -- Workday (NASDAQ:WDAY), a leader
in enterprise cloud applications for finance and human resources,
today published a new report – Addressing Burnout Risk in
2022 – powered by employee engagement solution Workday Peakon
Employee Voice. The report finds that, of the 10 industries tracked
year-over-year, frontline industries such as transportation,
healthcare, and government demonstrated increases in the levels of
higher burnout risk, with the transportation industry showing the
steepest rise of 16% since 2021. In addition, of the 10 geographies
tracked year-over-year, the UK has become the country with the
highest proportion of organizations (41%) in the higher burnout
risk category. Meanwhile, the proportion of U.S.-headquartered
companies with higher burnout risk remained at 17%.
![New Workday report, "Addressing Burnout Risk for 2022," reveals top industries at risk for employee burnout. New Workday report, "Addressing Burnout Risk for 2022," reveals top industries at risk for employee burnout.](https://mma.prnewswire.com/media/1895932/Workday_Burnout_Risk_Report_2022.jpg)
The report, launched at Workday Rising, the company's
annual customer conference, measures how burnout risk has evolved
since 2021 across different industries and geographies, based on an
analysis of de-identified employee survey data from 1.5 million
employees from more than 600 companies around the world. Burnout
risk is assessed using employee survey scores relating to
connectedness, energy levels, and fulfillment, and then categorized
as higher, medium, or lower risk.
Burnout Risk by Industry
The study found that the
majority of surveyed industries saw greater or sustained levels of
higher burnout risk in 2022, compared to 2021. Industries that
operated on the front lines of the pandemic, such as
transportation, government, and healthcare, saw the steepest
increases year-over-year, whereas manufacturing, professional and
business services, and financial services saw reduced levels of
higher burnout risk.
- Increasing Risk
-
- Transportation: Following a steep 16%
year-over-year increase, 60% of surveyed transportation companies
fell into the higher risk category in 2022.
- Government: The government industry also saw a
significant (10%) increase in the proportion of companies with
higher burnout risk, rising to 54%.
- Healthcare: The proportion of healthcare
companies in the higher burnout risk category rose to 31%
year-over-year, following a rise of 4%.
- Non-Profit: The non-profit industry saw the
proportion of companies in the higher burnout risk category
increase by 4% to 28%.
- Holding Steady
-
- Technology: The technology sector held steady
year-over-year, with just 13% of organizations in the higher
burnout risk category – the lowest proportion of the industries
tracked over time.
- Consumer: The consumer industry held steady at
43%.
- Energy and Resources: The energy and resources industry
held steady at 48%.
- Decreasing Risk
-
- Manufacturing: While still showing high levels of
burnout risk, the manufacturing industry saw an 11% year-over-year
reduction in the proportion of organizations with higher burnout
risk to 50%.
- Professional and Business Services: Professional and
business services saw a 5% reduction in organizations with higher
burnout risk to 24%.
- Financial Services: Financial services enjoyed a 2% drop
to 20%.
Burnout Risk by Geography
The report found global
variation among the 10 geographies tracked year-over-year, with six
seeing either increased or sustained levels of higher burnout risk,
and four showing improvements.
- Increasing Risk
-
- UK: UK-headquartered companies currently have the
highest proportion of organizations in the higher burnout risk
category – 41%, following a year-over-year rise of 4%.
- Norway:
Norway saw a 9% year-over-year
increase to 20%.
- Canada: Canada, while still registering comparatively
low levels of higher burnout risk, saw a 3% increase to 12%.
- Denmark:
Denmark registered the lowest
levels of higher burnout risk, but did see a 3% rise year-over-year
to 11%.
- Holding Steady
-
- U.S.: The proportion of U.S.-headquartered
organizations in the higher burnout risk category held steady at
17% year-over-year.
- New Zealand:
Like the U.S., New Zealand saw the
same levels of higher burnout risk year-over-year – 28%.
- Decreasing Risk
-
- Australia:
Australia-based companies saw a
sharp 19% reduction in the proportion of organizations with higher
burnout risk year-over-year to 22%.
- Germany: Germany-based companies saw a 15% reduction in
the proportion of organizations with higher burnout risk to
26%.
- France: France-based companies saw a 7% reduction in
the proportion of organizations with higher burnout risk to
39%.
- The Netherlands:
The Netherlands also saw a
year-over-year reduction of 5% to 33%.
The issue of employee burnout is increasingly prevalent, with a
2021 survey, conducted by the American Psychological Association,
finding that three in five employees reported negative impacts of
work-related stress. However, as the Workday report explores, there
are key actions employers can take, powered by intelligent
listening, to help mitigate the risk of employee burnout. These
include:
- Cultivating a more compassionate culture by building
transparency around the issue of wellbeing and strengthening
workplace policies to support it.
- Enabling people leaders to solve problems by encouraging
open dialogues on workload, workplace fulfillment, and the impact
of their contributions.
- Giving employees a shared sense of purpose by clearly
articulating the organization's strategy and how new ideas speak to
that vision.
Comment On The News
"The increasing levels of higher
burnout risk in frontline industries like government, healthcare,
and transportation reflects an urgent need to address the
energy, connectedness, and fulfillment levels of employees," said
Phil Chambers, general manager, of
Workday Peakon Employee Voice, Workday. "From the Great
Resignation to the more recent wave of quiet quitting, it is vital
that leaders understand employees' evolving needs and take positive
action to help keep them engaged, motivated, and meet them in the
moment."
For more information:
- Download the report, "Addressing Burnout Risk in
2022"
- Read the blog, "How Rising Rates of Burnout Risk Are Impacting
Different Industries in 2022"
About Workday
Workday is a leading provider of enterprise cloud
applications for finance and human resources, helping
customers adapt and thrive in a changing world. Workday
applications for financial management, human resources, planning,
spend management, and analytics have been adopted by thousands of
organizations around the world and across industries – from
medium-sized businesses to more than 50% of the Fortune 500.
For more information about Workday, visit workday.com.
© 2022 Workday, Inc. All rights reserved. Workday and the
Workday logo are registered trademarks of Workday, Inc. All other
brand and product names are trademarks or registered trademarks of
their respective holders.
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SOURCE Workday Inc.