Humana Inc. (NYSE: HUM), one of the nation’s leading health and
well-being companies, has announced that its statewide Louisiana
Medicare Advantage HMO plan has received a top 5-star rating from
the Centers for Medicare and Medicaid Services (CMS) for a second
consecutive year.
The Humana Health Benefit Plan of Louisiana, Inc. HMO plan,
which has nearly 196,000 members as of September, is one of three
Humana plans in the nation that received a 5-star rating,
reflecting Humana’s commitment to high quality care,
patient-centered clinical outcomes and reliable customer service
for members.
“We are grateful to receive a 5-star rating for our Humana
Health Benefit Plan of Louisiana HMO plan for the 2023 plan year.
Receiving this recognition for a second year reflects Humana’s
strong and longtime commitment to our great state of Louisiana and
to the health of our members and the many communities we serve,”
said Matt Berger, Region President - Gulf States Medicare for
Humana.
“Our health plans, tailored to the specific needs of
Louisianans, provide access to quality care, and as a result, our
members are scheduling regular visits to their primary care
physicians, as well as completing preventative testing and
screenings, which is a proven and vital way to stay healthy,” he
said. “We’ve also increased the number of rural communities we
serve, and we take steps to ensure our members have everything they
need to stay consistent with their medication regimens. Humana’s
CenterWell Pharmacy, which mails prescription medications right to
our members’ doorsteps, is just one way to do this.”
Dan Bruce, Humana Health Benefit Plan of Louisiana member, chose
“fabulous” when describing CenterWell Pharmacy. “When I retired, I
received a plethora of mail from so many plans, asking me to join.
After talking to my primary care physician, I got on with Humana
Medicare Advantage and started learning all about the different
aspects of my plan and the many things that Humana can do for its
members like offering a pharmacy that delivers my medications
straight to my home.”
About Medicare Advantage
Medicare Advantage delivers financial savings to members in the
form of lower out-of-pocket costs and reduced premiums. Medicare
Advantage members reported spending nearly $2,000 less on
out-of-pocket costs, compared to fee-for-service Medicare. Medicare
Advantage plans also have limits on out-of-pocket costs. These
financial protections may be critical for older Americans on fixed
incomes.
Unlike fee-for-service Medicare, Medicare Advantage plans often
include affordable prescription drug coverage. For Humana members,
100 percent of the savings achieved through manufacturer rebates
and discounts in pharmacy programs are returned to members through
lower premiums and improved benefits.
Medicare Advantage plan members had more than a 30 percent lower
level of emergency room visits, and 40 percent lower level of
inpatient hospital care, compared to beneficiaries with
fee-for-service Medicare. In addition to improving health, these
outcomes demonstrate real savings for people with Medicare and the
health system. Medicare Advantage plans reinvest these savings by
expanding supplemental benefits, supporting providers and
coordinating care.
About Medicare Advantage
Enrollment
The Medicare Advantage and Prescription Drug Plan Annual
Election Period (AEP) begins Oct. 15 and continues through Dec. 7,
2022. During this enrollment period, people eligible for Medicare
can choose Medicare Advantage and Prescription Drug Plans for the
upcoming year – with coverage that takes effect Jan. 1, 2023.
People eligible for Medicare may make a one-time election to
enroll in a plan offered by an MA organization with a Star Rating
of 5 Stars during the year in which that plan has the 5-star
overall performance rating, provided the enrollee meets the other
requirements to enroll in that plan. This 5-star special election
is available Dec. 8 through Nov. 30 of the following year.
For more information about Humana’s 2022 Medicare offerings,
visit www.Humana.com/Medicare or call toll-free 1-888-372-2614
(TTY: 711). Licensed sales agents are available 8 a.m. to 8 p.m.
local time, seven days a week.
About CMS Star Ratings
The CMS rating system measures the excellence of Medicare plans
nationally each year. A plan may receive a rating between one and
five stars, with five stars representing the highest rating. CMS
uses information from member-satisfaction surveys, health plans,
and health care providers to assign overall Star Ratings to plans.
The rating system uses more than 40 different quality measures
across nine categories, including:
- Staying Healthy: Screenings, Tests and Vaccines
- Managing Chronic (Long Term) Conditions
- Member Experience with Health Plan
- Member Complaints and Changes in the Health Plan’s
Performance
- Health Plan Customer Service
- Drug Plan Customer Service
- Member Complaints and Changes in the Drug Plan’s
Performance
- Member Experience with Drug Plan
- Drug Safety and Accuracy of Drug Pricing
Additional information about the CMS Star Ratings can be found
at: www.medicare.gov.
About Humana
Humana Inc. is committed to helping our millions of medical and
specialty members achieve their best health. Our successful history
in care delivery and health plan administration is helping us
create a new kind of integrated care with the power to improve
health and well-being and lower costs. Our efforts are leading to a
better quality of life for people with Medicare, families,
individuals, military service personnel, and communities at
large.
To accomplish that, we support physicians and other health care
professionals as they work to deliver the right care in the right
place for their patients, our members. Our range of clinical
capabilities, resources and tools – such as in-home care,
behavioral health, pharmacy services, data analytics and wellness
solutions – combine to produce a simplified experience that makes
health care easier to navigate and more effective.
More information regarding Humana is available to investors via
the Investor Relations page of the company’s website at humana.com,
including copies of:
- Annual reports to stockholders;
- Securities and Exchange Commission filings;
- Most recent investor conference presentations;
- Quarterly earnings news releases and conference calls;
- Calendar of events; and
- Corporate Governance information.
Humana is a Medicare Advantage HMO, PPO and PFFS organization
and a stand-alone prescription drug plan with a Medicare contract.
Enrollment in any Humana plan depends on contract renewal. Every
year, Medicare evaluates plans based on a 5-star rating system.
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Lisa Dimond Humana Corporate Communications 832-330-4702
ldimond@humana.com
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