Smartsheet Empowers Enterprises to Make Smart Decisions and Get Results Faster with Updates to its Next-Generation Work Management Platform
14 May 2024 - 8:00PM
Business Wire
New AI tools and resource management features
now generally available, enabling teams to remove complexity and
uncover actionable insights from their data
Smartsheet (NYSE: SMAR), the enterprise work management
platform, announced today the general availability of new AI and
resource management features that offer actionable analysis,
insights, and enhanced visibility for enterprises. These new
features are integrated into the Smartsheet platform, enabling
enterprises to make smart decisions based on their data. The
features are being introduced at the inaugural Smartsheet ENGAGE
London customer conference.
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the full release here:
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ENGAGE London 2024 (Graphic: Business
Wire)
As businesses become more intelligent, the amount of work
management data that organizations need to parse through and
ultimately understand is becoming increasingly overwhelming. The
new Smartsheet features available today remove complexity so
enterprises can comprehend, visualize, and analyze their work
management data to pull out meaningful insights, understand what
work is on track and what’s falling behind, and help identify
bottlenecks.
“The way an organization manages work, the people doing the
work, and the content they’re creating is the foundation for
success, and Smartsheet brings these key components together on one
AI-powered platform,” said Ben Canning, SVP of Product Experiences,
Smartsheet. “With the next generation of our platform, we’re giving
customers a bird’s eye view of their business and empowering them
to uncover meaningful insights from their work management data so
they can make smart, informed decisions, and achieve their goals
faster.”
New AI tools empower enterprises to uncover new insights and
achieve results faster
Smartsheet is continuing to apply generative AI throughout its
platform, built with practicality, transparency, and customers’
needs in mind. By embedding directly into Smartsheet’s flexible
data platform, Smartsheet AI tools empower customers to visualize
and uncover meaningful insights from their work data. Available
today, Enterprise plan customers can:
- Analyze data via simple conversational prompts like,
“How many programs were over budget last month in each department?”
The analyze data tool instantly generates metrics or visual charts
based on customers’ data in Smartsheet. Customers can tap into
insights about a sheet, making Smartsheet the first work management
platform with the ability to generate charts from sheet data using
AI. In the future, insights will be derived from data across
thousands of active projects and data stores, unlocking new
portfolio-level insights.
- Generate formulas to drive processes and automation in
Smartsheet. With this tool, users can generate advanced formulas to
power their work at scale with a simple, natural language
description of what they want to do. Smartsheet is the only
collaborative work management platform with a truly integrated AI
formula builder.
- Create text and summarize, simplifying customers’ work
by interpreting their data and objectives, then crafting clear and
tailored text such as summaries, translations, or new ad copy.
Smartsheet AI tools are developed according to its principles
for responsible AI so customers can adopt the tools with
confidence. Smartsheet customer data will never be commingled, and
no customer data will be included in a training data set used by
third-party AI model providers. Additionally, Smartsheet is
committed to ensuring its AI recommendations and insights are
easily understood. Smartsheet AI tools show their work so customers
can understand exactly how the tool arrived at an answer and thus
can confidently take action.
“Smartsheet AI tools have significantly boosted our
productivity, proving to be an indispensable tool for many
Smartsheet users, including our team. Our Smartsheet experts, who
frequently develop complex solutions for clients, often grapple
with intricate formulas that can be time-consuming to
troubleshoot,” said Emmanuel Santiago-Ríos, President and
Co-Founder of SoltechPR and Smartsheet partner. “Previously, we
could spend countless hours each month debugging these formulas to
identify and correct errors. However, the advent of the new AI
tools has revolutionized this process. Now, crafting complex
formulas and debugging them is almost instantaneous, freeing up
precious hours for us to invest in other value-enhancing
activities. These features haven't just made our workflow smoother;
it's transformed the way we allocate our most valuable
resource—time.”
Enhancing visibility and insights to make more informed
decisions
The next generation of the Smartsheet platform makes it easier
to view, understand, and uncover actionable insights from better
aligning resources to new ways to organize data visually,
including:
- Workload tracking at your fingertips: Customers on
Business and Enterprise plans now have access to two new workload
tracking features—Workload Heatmap and Workload
Schedule—allowing managers to better understand who is working
on what, address over-allocations, and make informed staffing
decisions. Since launching earlier this year, these features have
been used on over 35,000 projects across organizations of all sizes
and industries.
- Automating resource management data in Smartsheet:
People are critical in getting work done, yet a lack of visibility
into how people are being deployed from utilization rates to
capacity versus demand can quickly stifle the execution of projects
in a portfolio. Launching soon, customers on Business and
Enterprise plans with Resource Management by Smartsheet can easily
organize their resource data in a Smartsheet report and display
these insights on dashboards, improving visibility and
decision-making.
- Tap into new ways to visualize data: Available today,
all Smartsheet customers can use the new Timeline View to give
teams a big-picture look into date-based work. Organize data into
visual groups–e.g., by assignee or status–or surface big milestones
making it easy to see key dates at a glance.
A flexible data platform for the enterprise
Smartsheet is inherently flexible with systems for storing,
integrating, managing, and processing high volumes of data. The
features announced today build on the Smartsheet platform’s
powerful data capabilities, which unlock unparalleled scale for its
customers.
Teams across Amazon Web Services (AWS) demonstrate ways to think
big by using Smartsheet to manage their work at scale. For example,
the AWS Worldwide Public Sector team used Smartsheet business PMO
capabilities to standardize their processes and create a central
source of information.
“Smartsheet is enabling our team to consistently scale our
processes and provide more transparency to our leaders at AWS,”
said Jeff Kratz, Vice President, Worldwide Public Sector Industry
Sales at AWS. “Previously, we were using several disparate tools
and our data was spread across them, making it difficult to measure
our impact. We chose Smartsheet for its flexibility, seamless
integration with Tableau dashboards, and corporate-level
IT-approved status. Our team members can now enter data in one
place and it automatically rolls up to Smartsheet dashboards that
our leaders have visibility into. Smartsheet helps drive
consistency, productivity, and collaboration, and it allows for the
creation of reusable content. Now we have better visibility into
team members’ workloads, allowing us to create better balance
across the team.”
Learn more about the new Gen AI tools and next-generation
Smartsheet features available today here.
About Smartsheet
Smartsheet is the modern enterprise work management platform
trusted by millions of people at companies across the globe,
including approximately 85% of the 2023 Fortune 500 companies. The
category pioneer and market leader, Smartsheet delivers powerful
solutions fueling performance and driving the next wave of
innovation. Visit www.smartsheet.com to learn more.
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Jennifer Henderson pr@smartsheet.com
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