Fifth Consecutive Year Awarded by J.D.
Power*
Third Consecutive Year Winning the Online
Mattress Award for the Brand
LEXINGTON, Ky., Nov. 2, 2023
/PRNewswire/ -- Tempur Sealy International, Inc. (NYSE: TPX,
"Company" or "Tempur Sealy"), the company synonymous with
innovation in the mattress industry, today announced that its
Tempur-Pedic® brand was awarded #1 in Customer Satisfaction for the
Online Purchase segment in the J.D. Power 2023 U.S. Mattress
Satisfaction Study*. This award marks the third-consecutive year
that Tempur-Pedic has achieved this distinction in the Online
Purchase category, and the brand has been recognized by J.D. Power
for six of the previous seven years among mattresses purchased
online and in-store.
In addition to being ranked #1 in overall customer satisfaction,
Tempur-Pedic scored highest in 5 factors in the Online Purchase
category, which include support, durability, comfort, price, and
warranty.
"We are honored to have achieved this award in the Online
Purchase category for the third consecutive year. This recognition
is once again a testament, by consumers, to the innovative and
high-quality product solutions we provide that address their sleep
needs, including solutions for the most common problems, such as
sleeping hot, snoring, and aches and pains, so that they can sleep
comfortably and undisturbed, every night. I would also like to
thank our employees and valued partners for making this possible
through their dedication, hard work, and support," said
Scott Thompson, Tempur Sealy
Chairman and CEO.
Tempur-Pedic, the most highly recommended bed in America**,
created the world's first body-responsive mattresses 30 years ago,
changing the industry with its one-of-a-kind TEMPUR-Material™ that
delivers deep, comfortable, undisturbed rest every single night.
Since then, the company has expanded to offer a complete lineup of
mattresses, including the TEMPUR-breeze°™ collection that provides
all-night cooling comfort, pillows, adjustable ergonomic smart
bases such as the TEMPUR-Ergo® Smart Base powered by
Sleeptracker-AI®, and accessories that deliver meaningful solutions
to address consumers' most pressing sleep concerns, including
sleeping hot, snoring and addressing aches & pains.
*For J.D. Power 2023 award information, visit
jdpower.com/awards
*Tempur-Pedic received the highest score among mattresses
purchased in-store in the J.D. Power 2019-2022 Mattress
Satisfaction Reports, which measures customer satisfaction with
their in-store mattress purchase experience. Visit
jdpower.com/awards for more details.
Tempur-Pedic received the highest score among mattresses
purchased online in the J.D. Power 2021-2023 U.S. Mattress
Satisfaction Studies, which measures customers' satisfaction with
their online mattress purchase experience. Visit jdpower.com/awards
for more details.
**Based on percentage of owners who report very/extremely
likely to recommend Tempur Pedic, Tempur-Sealy Brand Tracker Report
November 2020
About the Company
Tempur Sealy is committed to
improving the sleep of more people, every night, all around the
world. As a leading designer, manufacturer, distributor, and
retailer of bedding products worldwide, we know how crucial a good
night of sleep is to overall health and wellness. Utilizing over a
century of knowledge and industry-leading innovation, we deliver
award-winning products that provide breakthrough sleep solutions to
consumers in over 100 countries.
Our highly recognized brands include Tempur-Pedic®, Sealy® and
Stearns & Foster® and our popular non-branded offerings consist
of value-focused private label and OEM products. At Tempur
Sealy we understand the importance of meeting our customers
wherever and however they want to shop and have developed a
powerful omni-channel retail strategy. Our products allow for
complementary merchandising strategies and are sold through
third-party retailers, our 700+ Company-owned stores worldwide and
our e-commerce channels. With the range of our offerings and
variety of purchasing options, we are dedicated to continuing to
turn our mission to improve the sleep of more people, every night,
all around the world into a reality.
Importantly, we are committed to carrying out our global
responsibility to protect the environment and the communities in
which we operate. As part of that commitment, we have established
the goal of achieving carbon neutrality for our global wholly owned
operations by 2040.
Public Relations Contact
Erin Grant
Tempur Sealy International, Inc.
800-805-3635
publicrelations@tempursealy.com
Investor Relations Contact
Aubrey Moore
Investor Relations
Tempur Sealy International, Inc.
800-805-3635
Investor.relations@tempursealy.com
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SOURCE Tempur Sealy International, Inc.