Hansen and RiksTV Extend Partnership to Accelerate Customer Care and Billing Cloud Transformation Journey
27 February 2025 - 10:00PM
Business Wire
Hansen Technologies (ASX:HSN), a leading global provider of
software and services to the communications, energy, and water
industries, is pleased to announce that longtime customer RiksTV
has extended its commitment to Hansen. Under the terms of the
agreement, the company will upgrade and transform to the latest
version of Hansen CCB in the cloud, part of the Hansen Suite for
Communications, Technology & Media.
As a result of this transformation, RiksTV, one of Norway’s
leading pay-TV and streaming providers, will achieve greater
business flexibility by moving from Oracle to a more flexible
open-source solution. This is in line with the organisation’s cloud
transformation journey via AWS. As a result of the transition,
RiksTV expects to achieve a rapid ROI of 18 months on the
transition – while placing them firmly on the path towards a
cloud-native architecture.
Hansen CCB provides flexible rating, billing, and customer care
for communications and pay-TV service providers. Hansen CCB also
enables the delivery of fixed and mobile telephony services,
broadband services, IPTV, content packages and bundled offers. It
provides a unified business platform, reducing cost and operational
complexity. It is configured to suit the business flexibility of
all customers, designed to support smaller service providers to
large CSPs servicing diverse and multinational markets
worldwide.
John Christian Reinertsen, Head of Digital Channels,
Activation and Billing at RiksTV, commented: “Our
collaboration with Hansen began in 2011, and their expertise has
been invaluable. As we navigated our digital transformation journey
at RiksTV, we knew we needed to address our core systems. Hansen's
cloud-first approach and the latest version of Hansen CCB are vital
to modernizing our legacy infrastructure, specifically our critical
billing system. This ensures we can achieve the scalability,
reliability, and cost savings necessary to support RiksTV's
ambitious growth while delivering a seamless customer experience.
By moving to a cloud-agnostic, open-source platform, we're not just
adopting new tools, we're fundamentally strengthening the
foundation of our business.”
Scott Weir, President, Communications Division at Hansen,
commented: “At Hansen, what sets us apart is our ability to
cater to the needs of a wide range of service providers worldwide,
active in an array of markets of varying size and demand. This
extension of our relationship with RiksTV and the move towards a
cloud architecture reaffirms the versatility of Hansen CCB and its
applicability in addressing operational efficiencies. It also
signifies our underlying role in digital transformation delivering
best-in-class service to customers.”
The Hansen Suite for Communications, Technology & Media
enables service providers to create and deliver new business models
through accelerated product innovation.
For further information about Hansen, please visit
www.hansencx.com.
About Hansen
Hansen Technologies (ASX: HSN) is a leading global provider of
software and services to the energy, water, and communications
industries. With its award-winning software portfolio, Hansen
serves customers in over 80 countries, helping them create, sell,
and deliver new products and services, manage and analyse customer
data, and control critical revenue management and customer support
processes.
For more information, visit www.hansencx.com
About RiksTV
RiksTV leads the way in Norwegian digital television, delivering
content via antenna, internet, and fiber. As the nation's sole
provider using all three technologies, RiksTV reaches 98 per cent
of households through its digital terrestrial network (DTT).
Subscribers enjoy a comprehensive selection of Norwegian and
international channels, with the added benefit of on-demand content
from popular streaming platforms like Max, TV2 Play, and
Viaplay.
For more information, visit https://www.rikstv.no/
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version on businesswire.com: https://www.businesswire.com/news/home/20250227334766/en/
Adnan Bashir Global Lead, External Communications Hansen
Technologies +1 647-204-0999
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