- Coveo's new API allows companies to accelerate their GenAI
success by seamlessly integrating their own LLMs with Coveo's
advanced retrieval technology.
- With this new API, designed to improve precision, minimize
hallucinations and protect data, GenAI applications will become
instantly smarter and more secure.
- Coveo to offer select companies' early access to the API,
launching mid-September, with a full release slated for early
2025.
SAN
FRANCISCO and MONTREAL, Sept. 10,
2024 /CNW/ - Coveo (TSX: CVO), the leading
enterprise AI platform that brings AI Search and Generative AI
(GenAI) to every point-of-experience, today announced the launch of
its new Relevance-Augmented Passage Retrieval API. The new API
empowers organizations to connect their own Large Language Models
(LLM) with Coveo's relevant and robust AI retrieval infrastructure
to seamlessly and securely ground their GenAI experiences in the
entirety of their enterprise content. Leveraging the full power of
the Coveo Platform™, it retrieves the most relevant passages from
multiple sources of content, securely, and delivers them in the
optimal format for LLMs, ensuring the outputs are accurate, secure
and firmly anchored in the most current, reliable and relevant
knowledge available. As a leader in AI innovation for more than a
dozen years, Coveo is now democratizing access to its
industry-leading unified index, AI search and relevance
capabilities, making it easier for enterprises to build their own
GenAI applications with robust, industry-leading retrieval
functionality.
The retrieval challenge in RAG Systems
In Retrieval-Augmented Generation (RAG) systems, enterprises can
ground LLMs in their proprietary data and knowledge sources.
However, the retrieval process — the "R" in RAG — is notoriously
the most challenging aspect. It involves extracting the most
relevant and accurate information from vast, fragmented data and
content sources across the entire enterprise. This process is
vital, as it directly influences the accuracy and security of
AI-generated responses across all digital experiences, from
websites to commerce, customer service and the workplace.
Strengthen your GenAI applications with Coveo's Leading
Retrieval
Coveo's new API is a powerful technology that enables
enterprises to elevate their own LLM-powered applications,
including, for example, making their various Copilots or other
GenAI initiatives more knowledgeable, precise and relevant. It
allows developers to seamlessly integrate precise, context-aware
answers into their applications without the need to build a full AI
search retrieval and relevance system, or the need to migrate data
from multiple, siloed applications. By leveraging Coveo's leading
unified index and AI Search Relevance technology with this new API,
enterprises will be able to overcome common development challenges,
including generating relevant answers, ensuring accurate
information across all GenAI experiences, minimizing
hallucinations, maintaining secure access, respecting content
permissions, and accelerating time-to-value.
"Coveo's Relevance-Augmented Passage Retrieval API will play a
crucial role in an enterprise's AI and Generative AI architecture,
enhancing all digital experiences. It's a game-changer for
organizations building intelligent and high-performing large
language model (LLM) applications," said Laurent Simoneau, Co-Founder, President, and CTO
at Coveo. "Enterprises using this API will benefit from our rapid
AI innovation, backed by hundreds of developers and data
scientists, and driven by our collaboration with some of the
world's largest enterprises in the AI search and generative
experiences industry. By using our API for passage retrieval in
their RAG systems, companies will be able to save time and
resources, reduce risks, and ultimately achieve and surpass their
business objectives faster with generative AI."
Over 30 enterprises to date have chosen Coveo's out-of-the-box
full Coveo Relevance Generative Answering solution to solve their
GenAI needs, and Coveo anticipates that a substantial portion of
the market will continue to prefer to buy out-of-the-box. However,
for companies that have chosen to invest in their own LLMs, they
can now leverage Coveo's Passage Retrieval API to accelerate their
GenAI projects. Early adopters of Coveo's out-of-the-box solution
such as Xero, F5, SAP Concur, Forcepoint, United Airlines and many
others are already reaping the benefits of Coveo's leading GenAI
technology.
Join our Passage Retrieval API Early Access Program
now
Coveo is offering select enterprises with early access to the
Relevance-Augmented Passage Retrieval API, launching mid-September.
Participants will collaborate with Coveo's development team,
providing feedback to refine the API before its full release in
early 2025. Visit Coveo's Early Access Program page to join this
exclusive opportunity.
To learn more about these groundbreaking advancements and see
them in action, we invite you to join us at our virtual Relevance
360 event on October 3, 2024, or
our exclusive in-person Relevance 360 Breakfast during Dreamforce
on September 18, 2024, at
7:30am PDT. These events offer a
unique opportunity to delve deeper into how Coveo's innovations are
shaping the future of AI-driven experiences. Register here to
secure your spot.
You can also dive deeper into the new Coveo Relevance-Augmented
Passage Retrieval API with Coveo's VP of ML, Sebastien Paquet, over on the Coveo blog.
About Coveo
We strongly believe that the future is business-to-person, that
experiences are today's competitive front line, a make or break for
every business. We also believe that remarkable experiences not
only enhance user satisfaction but also yield significant gains for
enterprises. That is what we call the AI-experience advantage – the
degree to which the content, products, recommendations, and advice
presented to a person online aligns easily with their needs,
intent, preferences, context, and behavior, resulting in superior
business outcomes.
To realize this AI-experience advantage at scale, enterprises
require a robust, spinal and composable infrastructure capable of
unifying content securely and delivering AI search, AI
recommendations, true personalization, and a trusted generative
experience at every touchpoint with each individual customer,
partner and employee.
Coveo is dedicated to bringing this advantage to every
point-of-experience, using powerful data and AI models to transform
the enterprise in commerce, customer service, website and
workplace.
The Coveo platform is ISO 27001 and ISO 27018 certified, SOC2
compliant, HIPAA compatible, with a 99.999% SLA available. We are a
Salesforce ISV Partner, an SAP® Endorsed App, an
Adobe Gold Partner, MACH Alliance member and a Genesys AppFoundry
ISV Partner.
Coveo is a trademark of Coveo Solutions Inc.
Forward-Looking Information
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"forward-looking statements" within the meaning of applicable
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phrases such as "may", "would", "should", "could", "might", "will",
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"strategy", "scheduled", "outlook", "forecast", "projection", or
"prospect", the negative of these terms and similar terminology,
including references to assumptions, although not all
forward-looking information contains these terms and phrases. In
addition, any statements that refer to expectations, intentions,
projections, or other characterizations of future events or
circumstances contain forward-looking information. Statements
containing forward-looking information are not historical facts but
instead represent management's expectations, estimates, and
projections regarding future events or circumstances.
Forward-looking information is necessarily based on a number of
opinions, estimates, and assumptions that we considered appropriate
and reasonable as of the date such statements are made. Although
the forward-looking information contained herein is based upon what
we believe are reasonable assumptions, actual results may vary from
the forward-looking information contained herein. Forward-looking
information is subject to known and unknown risks, uncertainties,
and there are factors, many of which are beyond our control, that
may cause the actual results, level of activity, performance, or
achievements to be materially different from those expressed or
implied by such forward-looking information, including but not
limited to macro-economic uncertainties and the risk factors
described under "Risk Factors" in the Company's most recently filed
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www.sedar.com. There can be no assurance that such forward-looking
information will prove to be accurate, as actual results and future
events could differ materially from those anticipated in such
information. Accordingly, prospective investors should not place
undue reliance on forward-looking information, which speaks only as
of the date made.
Although we have attempted to identify important risk factors
that could cause actual results to differ materially from those
contained in forward-looking information, there may be other risk
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not material that could also cause actual results or future events
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SOURCE Coveo Solutions Inc.