CLEVELAND, March 31, 2017 /PRNewswire/ -- UBM Medica's
Medical Economics has released the results of its 2017 Payer
Scorecard – a physician-informed rating of health insurers'
performance in key aspects of doctors' daily lives: communication,
payments, customer service, and patient information.
With nearly 1,100 physicians participating from across
the United States, the survey
reveals the top three main points of contention between doctors and
health insurers: negotiating reimbursement rates, claims denials,
and obtaining prior authorization.
The survey also examines physician feedback on:
- Payment turnaround time and time in accounts receivable
- Denied claim explanations
- Time on hold and talking to provider representative to resolve
an issue
- Communication with patient on copays and deductibles
- Phone system and website navigability
In addition to survey data, Medical Economics spoke with
healthcare experts and physicians on strategies to overcome pain
points in payer relationships and improve operations at their
practice and for their patients.
"For the first time ever, Medical Economics polled its
readers to get to the heart of one of the biggest physician
frustrations: third-party interference," said Keith L. Martin, editorial director. "We
frequently hear from doctors how their payer partners are hurting
and not helping patient care. This survey and its related content
can help physicians minimize that frustration and focus on
improving patient well-being."
To learn more about the survey results featured in the
May 25 issue of Medical
Economics, visit www.medicaleconomics.com.
About UBM Medica
UBM Medica provides unbiased
clinical, practical, and business information to over 1 million
healthcare providers, resulting in improved quality of care for
patients around the world. We serve our clients in the
pharmaceutical, medical device, and related industries by
delivering strategic, integrated communications solutions at the
point of patient care – whether online, mobile, or in print. Our
reach extends to practitioners and decision makers in primary care,
pediatrics, cancer care, psychiatry, dermatology, endocrinology,
eye care, neurology, women's health, men's health, radiology,
managed care, pharmacy, and more. For more information, visit
www.ubmmedica.com.
UBM Medica is organized by UBM plc. UBM is the largest
pure-play B2B Events organizer in the world. Our 3,750+
people, based in more than 20 countries, serve more than 50
different sectors. Our deep knowledge and passion for these
sectors allow us to create valuable experiences which enable our
customers to succeed. Please visit www.ubm.com for
the latest news and information about UBM.
Media Contact:
Amy
Erdman
VP, Marketing
203-523-7041
To view the original version on PR Newswire,
visit:http://www.prnewswire.com/news-releases/medical-economics-gives-inside-look-at-health-insurer-performance-ratings-300432756.html
SOURCE UBM Medica