Tyler Technologies Announces Winners of the 2017 Tyler Public Sector Excellence Awards for Munis and Eden Solutions
08 June 2017 - 11:17PM
Business Wire
Tyler Technologies, Inc. (NYSE: TYL) announced recipients of its
2017 Tyler Public Sector Excellence Awards for Munis® and Eden™
enterprise resource planning (ERP) solutions at its annual national
user conference, Connect, held recently in San Antonio, Texas.
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Representatives from the city of
Southlake, Texas, receive their Excellence Award from Tyler's CJ
McCarron. (Photo: Business Wire)
Tyler’s Excellence Awards recognize organizations that
demonstrate excellence in deploying Tyler software in novel and
impactful ways that extend best practices. Award submissions,
accepted from October 18, 2016, through February 1, 2017, were
evaluated by a panel of Tyler leadership and judged on business
value, maturity, innovation and relevance to other public sector
organizations. Additional criteria met by award winners
included:
- Creating a unique process using a Tyler
application or service that can educate other organizations
- Realizing significant savings after
implementing a Tyler solution
- Increasing staff productivity by
implementing a Tyler application or service
- Empowering employees, citizens or
vendors
The following jurisdictions are 2017 Munis and Eden Excellence
Award winners:
City of Southlake, Texas: After years spent using a
paper-based system to manage vendors, the city implemented Munis
Vendor Self-Service to streamline processes, improve staff
productivity and provide vendors with easy access to their
information. Tyler’s integrated vendor management solution has
saved staff 390 hours while the financial impact on the
organization equates to an annual soft savings of more than $7,000.
The city now spends more time providing professional and
exceptional customer service while promoting the efficient and
effective use of city resources.
Village of Wilmette, Illinois: A Munis user since 2002,
the village of Wilmette implemented Tyler Incident Management to
upgrade their service request process for both citizens and
employees within the village and have recognized improvements by
providing their citizens with an easy-to-use, online portal for
entering service requests and keeping internal stakeholders up to
date with details of existing service requests. In less than one
year, staff have entered more than 3,500 incidents into Tyler
Incident Manager. These incidents, along with their history,
provide staff with invaluable analytical data. Process efficiencies
have been greatly improved and communication across all departments
is now seamless.
Contra Costa County Office of Education (CCCOE),
California: CCCOE turned to Munis to streamline their COBRA
billing process throughout 16 of 18 school districts in the county.
Prior to utilizing the Munis General Billing and Accounts
Receivable modules, each school district used a third-party system
for their COBRA billing. Because of streamlining the COBRA billing
process, CCCOE and the 16 districts using Munis have seen
significant time and money savings because the districts no longer
pay for their own third-party billing software and the duplicate
data entry has been eliminated
Nye County, Nevada: Nye County implemented Eden Inventory
to remedy inefficiencies in county warehouses, and worked with
Tyler to improve integration with their third-party warehouse
software so that they would know what inventory was used, when to
reorder, and to ensure that purchasing would adhere to favorable
pricing. The county also implemented Eden’s Project Accounting to
help track project funds and grant monies, and identify fixed
assets and more. By implementing these two programs, Nye County
gained control of their inventory, and now can track the true value
of their projects in process and their fixed assets.
Tyler Excellence Award winners were honored May 7 in San
Antonio, Texas, where they were presented with the award and given
the opportunity to share their best practices and lessons learned
with their public sector peers.
About Tyler Technologies,
Inc.
Tyler Technologies (NYSE: TYL) is a leading provider of
end-to-end information management solutions and services for local
governments. Tyler partners with clients to empower the public
sector - cities, counties, schools and other government entities -
to become more efficient, more accessible and more responsive to
the needs of their constituents. Tyler’s client base includes more
than 15,000 local government offices in all 50 states, Canada, the
Caribbean, the United Kingdom and other international locations. In
2016, Forbes ranked Tyler on its “Most Innovative Growth Companies”
list, and it has also named Tyler one of “America’s Best Small
Companies” eight times. The company has been included six times on
the Barron’s 400 Index, a measure of the most promising companies
in America. More information about Tyler Technologies,
headquartered in Plano, Texas, can be found at
www.tylertech.com.
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Richards Partners for Tyler TechnologiesKurt Watkins,
214-891-7624TylerPR@Richards.com
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