Global survey finds testing as the most valuable AI investment across the software development lifecycle
07 August 2024 - 12:00AM
Business Wire
Tricentis report reveals AI-augmented DevOps
tools will save teams over an estimated 40 hours per
month—equivalent to an entire workweek
Tricentis, a global leader in continuous testing and quality
engineering, today released the findings of its most recent AI
report, “AI-augmented DevOps: Trends Shaping the Future.”
This year’s research aims to understand to what extent the
anticipated benefits of AI in DevOps have been realized today, and
how a lack of trust, skills, or other challenges could affect its
adoption.
When asked to evaluate the most impactful areas for AI
investments across the delivery cycle - such as planning, coding,
deploying and releasing - DevOps practitioners ranked testing as
the most valuable (60%). This result was foreshadowed in the
Tricentis’ 2022 study, which found that testing is where
organizations expected the greatest value from AI-augmented DevOps,
with nearly 70% of respondents having rated the potential of
AI-augmented testing as extremely or very valuable.
The research finds that DevOps teams are realizing the benefits
of AI, with mature DevOps teams who have adopted AI significantly
more likely (30%) to rate their teams as either extremely or very
effective. The biggest challenges DevOps teams are using AI to
address are developer team efficiency (60%), reducing the skills
gap (54%), cost reduction (47%), and software quality (42%). In
fact, almost one third (32%) of respondents estimate AI-augmented
DevOps tools will save teams over 40 hours per month—equivalent to
an entire workweek.
The 2024 results show that teams use AI to augment a wide range
of testing tasks, including test planning/deciding what to test
(47.5%), test case generation (44%), and analyzing test results
(32%). Additionally, nearly half (42%) of respondents expect AI to
perform a risk analysis of code changes, helping QA teams focus on
code areas with the greatest risk of errors to quality.
The report surveys 500+ DevOps practitioners, managers, and
executives from small, mid-size, and enterprise organizations
across the globe and in several industries, including financial
services, healthcare, and manufacturing.
Other 2024 findings reveal:
- Regulation is expected to help build trust, but others worry
it will stifle innovation and outcomes. Nearly two thirds (63%)
of those surveyed view increased regulation as a way to build
confidence in AI across their organization, while a smaller—but not
insignificant—number of DevOps practitioners (16%) feel increased
regulation will hinder or stifle the potential impact of AI in
organizations.
- Humans remain vital to ensure software quality, but there’s
a shortfall in AI skills. Data shows that humans are still very
much “in the loop,” with over two thirds (71%) of respondents
checking outputs at least half of the time, and almost one in five
(19%) claiming to check AI outputs all of the time. However, a lack
of AI skills (28%) is seen as the greatest hurdle to AI adoption in
DevOps.
- Generative AI (Gen AI) and AI copilots are key drivers of AI
adoption: GenAI (45%) is now the most widely adopted type of AI
used by DevOps practitioners. In particular, AI copilots are also
on the rise, with use cases in planning, code development, and
software testing.
“AI is an exciting technology and growing at a pace unlike
anything we’ve seen in our industry,” said Mav Turner, Chief
Product and Strategy Officer, Tricentis. “As AI technology is
further developed, however, training software development and
quality engineering teams with the necessary skills to effectively
work with AI will be absolutely critical.”
“DevOps teams looking to get started with AI should look no
further than their testing processes. AI in testing helps to
detect, auto-heal and predict defects during development, as well
as identify which tests need to be run based on high risk. When
coupled with low-code/no-code technology, this means that,
regardless of a team’s technical expertise, AI can significantly
contribute to overall software quality. As DevOps teams continue to
mature, testing will be pivotal to realizing their investment in
AI-augmented DevOps tools and practices.”
To view the full findings of the report, download the complete
“AI-augmented DevOps: Trends Shaping the Future” report here
and register for the upcoming webinar on Thursday, August 29th
here.
Additional resources:
- Tricentis 2022 Report: AI-Augmented DevOps: The Next
Frontier
- Press release: Tricentis Survey Reveals Majority of
Organizations Recognize Value in AI-Augmented DevOps
- Tricentis Copilot
- Tricentis Tosca Copilot
- Tricentis Testim Copilot
- Tricentis AI-powered quality engineering solutions
- Tricentis AI Trust Center
Survey Methodology
The findings are based on a global study conducted by TechStrong
Research on AI augmentation in DevOps environments. The survey was
fielded from April 19 to June 30, 2024, and yielded responses from
500+ DevOps practitioners, managers, and executives in the
Americas, Europe and the Middle East, and the Asia-Pacific from
small, mid-size, and enterprise organizations.
About Tricentis
Tricentis is a global leader in continuous testing and quality
engineering. The Tricentis AI-based, continuous testing portfolio
of products provide a new and fundamentally different way to
perform software testing. An approach that’s totally automated,
fully codeless, and intelligently driven by AI. It addresses both
agile development and complex enterprise apps, enabling enterprises
to accelerate their digital transformation by dramatically
increasing software release speed, reducing costs, and improving
software quality. Widely credited for reinventing software testing
for DevOps, cloud, and enterprise applications, Tricentis has been
recognized as a leader by all major industry analysts, including
Forrester, Gartner, and IDC. Tricentis has more than 3,000
customers, including the largest brands in the world, such as
McKesson, Allianz, Telstra, Dolby, and Vodafone. To learn more,
visit https://www.tricentis.com.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20240806944721/en/
Tricentis Courtney Cantwell c.cantwell@tricentis.com