Adventist Health Enhances Online Access for Both New and Existing Patients with Kyruus and Cerner Collaboration
15 September 2020 - 11:00PM
Business Wire
California-Based Health System is First to
Offer Kyruus ProviderMatch® Integrated with the Cerner Consumer
Framework™
Kyruus, the leader in provider search and scheduling solutions
for health systems, and Cerner Corporation, a global healthcare
technology company, today announced that Adventist Health, a
faith-based, nonprofit integrated health system serving the West
Coast and Hawaii, has enhanced its digital consumer access
experience with integrated technology solutions from the two
companies. Adventist Health has deployed Kyruus ProviderMatch® for Consumers both on its
website and within its patient engagement solution, powered by
Cerner technology, to help consumers find the right care and
schedule appointments online.
Adventist Health serves more than 80 communities across
California, Hawaii, Oregon, and Washington through a network of
more than 23 hospitals, 290 clinics, and 4,500 providers. A
long-time Cerner client, the health system recently engaged Kyruus
to elevate its online access experience with more robust search
capabilities and scheduling. Through a direct integration between
Kyruus’ patient access technology and Cerner’s electronic health
record and patient engagement technology, Adventist Health was able
to not only modernize the provider search process, but also enable
consumers to book appointments online.
“Ease of access is a fundamental factor in a patient’s overall
healthcare experience and plays a growing role in both patient
acquisition and retention,” said Lauren Davis, System Director,
Digital Marketing and Consumer Strategy at Adventist Health. “The
collaboration between Kyruus and Cerner has enabled us to
streamline access to the right care through both our website and
patient portal.”
Adventist Health is the first health system to offer Kyruus
ProviderMatch embedded within Cerner’s consumer digital technology
foundation, the Cerner Consumer Framework™. The Cerner Consumer
Framework creates a single consumer engagement experience by
bringing different applications together in one unified view.
Including Kyruus ProviderMatch gives hospitals and health systems
the opportunity to expand their digital consumer experience with
patient-provider matching and online scheduling.
“Cerner is committed to helping hospitals and health systems
offer a personalized, consumer-centric experience, and our work
with Kyruus helps us deliver on this,” said David Bradshaw, Senior
Vice President, Consumer and Employer Solutions at Cerner. “We’re
excited to advance Adventist Health’s success in improving the
consumer experience, becoming the first health system to harness
the full combined power of Cerner and Kyruus. Together, we expect
to dramatically reduce consumer frustration with scheduling and
offer easier access to care.”
Kyruus and Cerner formed a strategic collaboration in 2019 to
help hospitals and health systems enhance the patient experience
online. Kyruus ProviderMatch integrated with Cerner is generally
available for health systems in the United States.
“To meet consumer expectations for streamlined, self-service
access, online scheduling solutions need to be both easy to access
and seamless to use,” said Graham Gardner, MD, CEO of Kyruus.
“We’re proud to support the Adventist Health team’s digital access
goals and collaborate with Cerner to not only enable health systems
to launch online scheduling successfully, but also drive greater
awareness and adoption of it over time.”
About Adventist Health
Adventist Health is a faith-based, nonprofit integrated health
system serving more than 80 communities on the West Coast and
Hawaii. Founded on Seventh-day Adventist heritage and values,
Adventist Health provides care in hospitals, clinics, home care
agencies, hospice agencies and joint-venture retirement centers in
both rural and urban communities. Our compassionate and talented
team of 36,000 includes associates, medical staff physicians,
allied health professionals and volunteers driven in pursuit of one
mission: living God's love by inspiring health, wholeness and hope.
Together, we are transforming the American healthcare experience
with an innovative, yet timeless, whole-person focus on physical,
mental, spiritual and social healing.
About Cerner Cerner Corporation’s health technologies
connect people and information systems in thousands of contracted
provider facilities worldwide dedicated to creating smarter and
better care for individuals and communities. Recognized globally
for innovation, Cerner assists clinicians in making care decisions
and assists organizations in managing the health of their
populations. The company also offers an integrated clinical and
financial system to help manage day-to-day revenue functions, as
well as a wide range of services to support clinical, financial and
operational needs, focused on people. For more information, visit
Cerner.com, The Cerner Blog or connect on Facebook, Instagram,
LinkedIn, Twitter or The Cerner Podcast. Nasdaq: CERN. Health
care is too important to stay the same.
About Kyruus Kyruus delivers industry-defining provider
search and scheduling solutions that help health systems match
patients with the right providers across their enterprise-wide
access points. Serving more than 275,000 providers across leading
health systems nationwide, the Kyruus ProviderMatch® suite of
solutions—for consumers, access centers, and care settings—enables
a modern and consistent patient experience, while optimizing
provider utilization. The company’s award-winning provider data
management platform powers each of the ProviderMatch solutions and
transforms how health systems understand and manage their provider
networks. To find out why a Better Match Means Better Care®, visit
www.kyruus.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20200915005247/en/
Media Contacts Cerner: Austin Cozzolino Senior
Communications Partner for Cerner (816) 446-1280
Austin.Cozzolino@cerner.com Kyruus: Lindsey Honig Aria
Marketing for Kyruus 617-332-9999 ext. 206
lhonig@ariamarketing.com
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