Vonage Partners with MODRON to Power Digital Dispute Resolution Platform
17 November 2020 - 10:00AM
Business Wire
- Vonage’s Video API powers MODRON’s dispute resolution platform,
with one million users monthly
- Asia Pacific’s legal tech market is expected to grow at the
highest rate between 2019-2027
Vonage (Nasdaq: VG), a global leader in cloud communications
helping businesses accelerate their digital transformation, has
been chosen by Australian legal tech startup MODRON to power its
online video consultations and mediation services.
MODRON provides integrated dispute resolution technology and
services to courts and tribunals. Embedded within MODRON’s
platform, Spaces, the Vonage Video API powers its video calling
service, offering an easier, faster and safer way to resolve and
manage disputes online including mediations and arbitrations.
With approximately one million monthly users, MODRON provides
its services to government and enterprise organisations in various
sectors including legal, real estate, finance, telco, medical,
insurance and human resources. MODRON is the first company in
Australia to offer online dispute resolution services on behalf of
the government.
The global legal tech AI market was valued at US$3.2billion in
2018 and is expected to grow at a compound annual growth rate
(CAGR) of 37 percent from 2019-2027. The Asia Pacific market is
expected to grow at the highest rate, at 38 percent.1 COVID-19 has
created a shift to remote working in Australia, which has forced
legal firms to adopt cloud-based collaborative solutions such as
video conferencing tools, according to a recent Global Legal Tech
Report.2
“Demand for legal tech services is increasing rapidly in
Australia as COVID-19 has drastically changed the way we work,
particularly as lockdown restrictions have prevented in-person
consultations,” said Nathan Polito, CEO and founder of MODRON.
“Technology is now a critical and effective tool in meeting the
demand for legal support. Through Spaces, we offer virtual rooms
where groups can discuss topics and share information, and
face-to-face video conferences are an essential feature of the
platform. MODRON’s partnership with Vonage ensures that users
receive high quality, secure video calls. The Vonage Video API was
easily integrated within our applications and the unique video call
functionality Spaces provides.”
“With the surge in demand for online legal services,
high-quality video calls that ensure uninterrupted and secure
conversations have become critical,” commented Sunny Rao, Vonage
Senior Vice President and General Manager for the Asia Pacific
region. “The Vonage Video API facilitates secure and stable video
communications, ensuring MODRON users can benefit from Spaces’
unique video call features and have productive consultations.”
The Vonage Communications Platform has more than one million
registered developers and offers a full suite of programmable
voice, video, messaging, and email services to forward-thinking
businesses throughout the Asia-Pacific market and worldwide. Vonage
APIs allow developers to easily enhance and build innovative
customer experiences directly into their existing applications and
devices. Through its partners, Vonage’s platform is at the centre
of many notable transformational projects in the region, and a de
facto for startups.
To find out more about Vonage, visit www.vonage.com.
###
About Vonage
Vonage (Nasdaq: VG), a global cloud communications leader, helps
businesses accelerate their digital transformation. Vonage's
Communications Platform is fully programmable and allows for the
integration of Video, Voice, Chat, Messaging and Verification into
existing products, workflows and systems. Vonage's fully
programmable unified communications and contact center applications
are built from the Vonage platform and enable companies to
transform how they communicate and operate from the office or
anywhere, providing enormous flexibility and ensuring business
continuity.
Vonage Holdings Corp. is headquartered in New Jersey, with
offices throughout the United States, Europe, Israel, Australia and
Asia. To follow Vonage on Twitter, please visit
.twitter.com/vonage. To become a fan on Facebook, go to
facebook.com/vonage. To subscribe on YouTube, visit
youtube.com/vonage.
About MODRON
MODRON is the leading global provider of dispute
resolution technology and provides solutions for courts, tribunals,
governments, major retail brands, enterprise and
professionals.
MODRON enables our client partners to transform traditional
dispute resolution by creating the conditions for seamless human
collaboration that resolves more issues for more people,
faster.
After 7 years of development in collaboration with the world’s
leading ADR practitioners, courts and tribunals we have produced
the most cohesive solution in the world designed specifically for
enabling human guided resolution and processing of disputes.
https://www.modron.com/
1https://www.absolutemarketsinsights.com/reports/Global-LegalTech-Artificial-Intelligence-Market-2019-2027-375
2https://www.lawsitesblog.com/2020/04/first-in-series-of-global-legal-tech-reports-finds-good-and-bad-in-australia.html
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version on businesswire.com: https://www.businesswire.com/news/home/20201116005014/en/
Vonage PR Contact Nicola Brookes +44 (0)125 659 7454
nicola.brookes@vonage.com
Vonage Investor Contact Hunter Blankenbaker +1
732-444-4926 hunter.blankenbaker@vonage.com
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