Air France-KLM-Martinair Cargo Implements Accenture Air Cargo Reservations Software to Improve Customer Service & Optimize Ca...
14 October 2015 - 1:03AM
Business Wire
Air France-KLM-Martinair Cargo has worked with Accenture
(NYSE:ACN) to implement Accenture Air Cargo Reservations software,
part of the Accenture Freight & Logistics Software (AFLS)
suite. AFLS supports optimizing freight capacity over the entire
network, offering customers complete solutions and booking
efficiency.
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Air France-KLM-Martinair Cargo has
implemented Accenture Air Cargo Reservations (Photo: Business
Wire)
Air France-KLM-Martinair Cargo is using AFLS software to create
a single view of booking options across Air France-KLM-Martinair
Cargo and partner networks. The AFLS software is used for flight
profiling activities in addition to allocation management, entry
conditions and restrictions. This helps improve booking efficiency
and revenue management execution to further increase both customer
satisfaction and profitability.
“With Accenture’s software we further improve our capability to
offer fast and complete solutions to our customers,” said Wijnand
de Groot, vice president Customer Service, Air France-KLM-Martinair
Cargo. “After extensive preparations and testing, we are pleased to
announce that we can book all options in our joint network in one
system.”
The AFLS solution automates capacity checks, reduces manual
intervention by revenue managers, and provides better insight into
space availability. This makes the air cargo reservations process
quicker and more efficient.
“Accenture’s software helps Air France-KLM-Martinair Cargo to
further improve the speed of quotation and booking processes,” said
Ganesh Vaideeswaran, managing director, Accenture Freight and
Logistics Software. “One seamless system provides an overall view
of the network and booking options, helps increase efficiency and
revenue management execution, and ultimately raises customer
satisfaction and profitability.”
About Air France-KLM-Martinair Cargo
Air France-KLM Group is a global airline with a strong European
base. Main areas of business are passenger transport, cargo
transport and aeronautical maintenance.
Air France-KLM is the leading Group in terms of international
traffic on departure from Europe.
In 2015, it offers its customers access to a network covering
316 destinations in 115 countries thanks to its four brands Air
France, KLM Royal Dutch Airlines, Transavia and HOP! Air France.
With a fleet of 546 aircraft in operation and 87.4 million
passengers carried in 2014, Air France-KLM operates up to 2,200
daily flights from its hubs at Paris-Charles de Gaulle and
Amsterdam-Schiphol.
In 2014, Air France-KLM-Martinair Cargo carried 1.3 million tons
of cargo. In addition to its global network of passenger aircraft,
the group offers cargo maindeck capacity on 2 B777 Freighters, 4
B747-400 Freighters, 4 MD-11 Freighters and 15 B747-400 Combis.
Find out more www.afklcargo.com.
Air France and KLM are members of the SkyTeam alliance which has
20 member airlines, offering customers access to a global network
of over 16,320 daily flights to 1,052 destinations in 177
countries.
About Accenture
Accenture is a global management consulting, technology services
and outsourcing company, with more than 358,000 people serving
clients in more than 120 countries. Combining unparalleled
experience, comprehensive capabilities across all industries and
business functions, and extensive research on the world’s most
successful companies, Accenture collaborates with clients to help
them become high-performance businesses and governments. The
company generated net revenues of US$31.0 billion for the fiscal
year ended Aug. 31, 2015. Its home page is www.accenture.com.
Accenture Software combines deep technology acumen with industry
knowledge to develop differentiated software products. It offers
innovative software-based solutions to help organizations to meet
their business goals and achieve high performance. Its home page is
www.accenture.com/software. The homepage for Accenture Freight and
Logistics Software is www.accenture.com/afls.
View source
version on businesswire.com: http://www.businesswire.com/news/home/20151013005454/en/
Air France-KLM-Martinair CargoJean Claude Raynaud, + 33 1 4156
6308jcraynaud@airfrance.frorAccentureStefanie Schumann, +
1-847-722-4144stefanie.l.schumann@accenture.comorJulie Bennink, +
1-312-693-7301julie.l.bennink@accenture.com
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