AFR Insurance Partners with InvoiceCloud to Launch New Online Payment System
31 March 2022 - 4:02AM
Business Wire
New portal will give policyholders enhanced
options to securely pay bills digitally
AFR Insurance has partnered with InvoiceCloud, an EngageSmart
(NYSE: ESMT) solution for online bill payment services, to launch
an enhanced online billing and payment system for AFR Insurance
customers. The new online payment portal launched on February 22.
AFR customers who wish to register for online bill payment and
other convenient payment options and scheduling features can visit
the new payment portal here.
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the full release here:
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AFR Insurance implemented InvoiceCloud to provide a more
user-friendly and streamlined portal with diverse payment options
so customers can pay in whichever way is most convenient for them.
The new system from InvoiceCloud includes the ability to make
payments via online, text, digital wallet, PayPal, Venmo or phone.
With AFR’s previous billing partner, credit cards and checks were
the only two options customers had to pay their premiums.
InvoiceCloud also includes the ability to set up automatic
payments, schedule payments on specific dates of the month, and opt
in to paperless billing. AFR will also be able to send
policyholders payment reminders digitally and more frequently.
“Our ethos is all about the personal touch and it’s essential
that any new partner or service we bring into the relationship with
our customers goes beyond just the transactional benefit,” said AFR
Insurance Chief Financial Officer, Bernadette Autrey.
All policyholders will need to register for online account
access and to update payment preferences here.
About InvoiceCloud: InvoiceCloud, an EngageSmart
solution, is the leading provider of online bill payment services.
Founded in 2009, the company has grown to be one of the leading
disruptors in the cloud-based electronic bill presentment and
payment (EBPP) space, helping institutions put customer experience
first. By switching to InvoiceCloud, clients improve customer
engagement, loyalty, and efficiency while reducing churn and missed
payments in the process. With over 2,100 clients across the US and
over 50 million payments processed annually, InvoiceCloud is one of
the most secure, innovative, and inclusive fintech solutions in the
market. To learn more, visit www.InvoiceCloud.com.
About EngageSmart: EngageSmart is a leading provider of
vertically tailored customer engagement software and integrated
payments solutions. At EngageSmart, our mission is to simplify
customer and client engagement to allow our customers to focus
resources on initiatives that improve their businesses and better
serve their communities. Headquartered in Braintree, Massachusetts,
EngageSmart offers single instance, multi-tenant, true
Software-as-a-Service (“SaaS”) vertical solutions, including
SimplePractice, InvoiceCloud, HealthPay24 and DonorDrive, that are
designed to simplify our customers’ engagement with their clients
by driving digital adoption and self-service. EngageSmart serves
more than 79,000 customers in the SMB Solutions segment and more
than 3,100 customers in the Enterprise Solutions segment across
five core verticals: Health & Wellness, Government, Utilities,
Financial Services, and Giving. For more information, visit
https://engagesmart.com and follow us on LinkedIn.
About AFR Insurance: AFR Insurance provides auto, home,
farm and life insurance with an emphasis on quality products and
exceptional customer service. Affiliated with AFR Cooperative, AFR
was established in 1905 and is headquartered in Oklahoma City. AFR
Insurance is available statewide and is recognized as a leading
domestic insurance carrier in the state of Oklahoma.
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version on businesswire.com: https://www.businesswire.com/news/home/20220302005192/en/
Media Vanessa Wiebe for AFR Insurance
vanessa.weibe@afrmic.com
Katie Jacobs Quarter Horse PR for InvoiceCloud
InvoiceCloud@qh-pr.com
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