American Airlines Enhances Customers' Inflight Dining Experience
02 July 2009 - 7:37AM
PR Newswire (US)
American Updates China, Cutlery, Wine Glasses FORT WORTH, Texas,
July 1 /PRNewswire-FirstCall/ -- The effort that began a few months
ago to fine-tune the First and Business Class dining experience on
American Airlines recently reached completion with the addition of
new styles of china, cutlery and wine glasses. American's new table
settings for customers in First and Business Class include: --
China that features a refined, platinum-rimmed design -- Cutlery
with a distinctive and decorative American Airlines eagle logo on
the handles of the forks, spoons and knives Additionally, a larger
stemmed wine glass with a tulip-shaped globe was introduced in
First Class on international Boeing 777 and transcontinental Boeing
767-200 flights to enhance the wine-enjoyment experience. "We are
committed to investing in products and services that our loyal
customers value," said John Tiliacos, American's Managing Director
- Onboard Products. "We continually evaluate our onboard product
offerings and make necessary adjustments based on feedback from our
customers and our flight attendants." Customers traveling
internationally in Economy Class also began seeing enhanced food
and beverage offerings in May. Although these complimentary
offerings vary by international route, they include a new gourmet
snack mix accompaniment during the first beverage service, the
addition of cheese and crackers, a fresh green salad and new
dessert option to the current entree, a larger mid-flight snack
box, and an eight ounce bottle of water. "We've been delighted with
the overwhelmingly positive response we have received from our
customers traveling in the main cabin," Tiliacos said. Other
additions in the premium cabins - such as cereal and yogurt in the
continental breakfast, larger portion sizes, new dessert options
and a new Mai Tai cocktail - were implemented in April and May.
American is a founding member of the global oneworld(R) Alliance.
About American Airlines American Airlines, American Eagle and
AmericanConnection(R) serve 250 cities in 40 countries with, on
average, more than 3,400 daily flights. The combined network fleet
numbers more than 900 aircraft. American's award-winning Web site,
AA.com(R), provides users with easy access to check and book fares,
plus personalized news, information and travel offers. American
Airlines is a founding member of the oneworld(R) Alliance, which
brings together some of the best and biggest names in the airline
business, enabling them to offer their customers more services and
benefits than any airline can provide on its own. Together, its
members serve nearly 700 destinations in more than 130 countries
and territories. American Airlines, Inc. and American Eagle
Airlines, Inc. are subsidiaries of AMR Corporation.
AmericanAirlines, American Eagle, AmericanConnection, AA.com, We
know why you fly and AAdvantage are registered trademarks of
American Airlines, Inc. (NYSE: AMR) AmericanAirlines(R) We know why
you fly(R) Current AMR Corp. releases can be accessed on the
Internet. The address is http://www.aa.com
http://www.newscom.com/cgi-bin/prnh/20090701/DA41230
http://photoarchive.ap.org/ DATASOURCE: American Airlines CONTACT:
Corporate Communications of American Airlines, +1-817-967-1577, Web
Site: http://www.aa.com/
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