Cloudcall Group PLC Update on Bullhorn strategic partnership (6709W)
13 February 2017 - 6:00PM
UK Regulatory
TIDMCALL
RNS Number : 6709W
Cloudcall Group PLC
13 February 2017
13 February 2017
This announcement contains inside information
CloudCall Group plc
("CloudCall" or the "Company")
Update on Bullhorn strategic partnership
CloudCall successfully deployed across EMEA - U.S. pilot now
commencing
CloudCall (AIM: CALL), a leading cloud-based software business
that integrates voice communications into Customer Relationship
Management (CRM) platforms, is pleased to announce the expansion of
the Company's relationship with Bullhorn, Inc. ("Bullhorn"), a
market leading CRM provider, which has now commenced a pilot scheme
of CloudCall's software for its own U.S. staff. The decision
follows the previously announced deployment of CloudCall's software
across Bullhorn's EMEA sales teams.
The combined offering of Bullhorn's CRM with CloudCall's
software solution has been shown to significantly enhance sales
productivity for Bullhorn's customers, with increased visibility
into salesperson effectiveness through real-time auditing of phone
calls, training and quality assurances. Furthermore, Bullhorn
believes that the combined solution will likely result in increased
customer satisfaction and reduced customer churn.
This pilot trial of CloudCall software with Bullhorn's own sales
personnel from its offices in Boston, Massachusetts will help
further demonstrate to Bulhorn's existing and prospective customer
base the efficiencies that result from integrating CloudCall's
software into its CRM platform.
CloudCall continues to make good progress with Bullhorn as a key
CRM platform partner. The Company believes that there is a
significant growth opportunity to replicate CloudCall's success
with Bullhorn's UK customer base across its extensive U.S.
footprint, where the Company is currently only servicing a small
proportion of Bullhorn customers.
Simon Cleaver, CEO of CloudCall, commented: "This is a
strategically significant development for CloudCall as we seek to
speed up our penetration of Bullhorn's existing and prospective
customer base.
"The fact that Bullhorn has itself selected our software for
internal use and, in doing so, enable their U.S. customer-facing
employees to experience our product first-hand, is another
endorsement of the strength of our product.
"We are looking forward to building on this already strong
partnership and further developing our North American
operations."
Mike Restivo, Chief Revenue Officer at Bullhorn, commented:
"CloudCall is so easy to use and works with our existing systems.
The operational benefits through integration of the CloudCall
solution have also resulted in a significant improvement in sales
productivity."
Art Papas, CEO of Bullhorn, said: "The progress that Bullhorn
and CloudCall are making together is clearly evident. Our
partnership with CloudCall is producing a powerful analytical
experience for an increasing number of Bullhorn customers at all
levels - with the enhancements we have seen internally at Bullhorn
EMEA through integration of the software, we are extremely
confident about the welcome the product will receive throughout our
customer base."
For further information, please contact:
CloudCall +44 (0)20
Simon Cleaver Group plc 3587 7188
Cenkos Securities
(Nominated
Stephen Keys / Callum Adviser and +44 (0)20
Davidson / Alex Aylen Broker) 7397 8900
Ben Simons / Jeremy Garcia +44 (0)20
/ Fiona Henson Vigo Communications 7830 9704
About CloudCall Group Plc
CloudCall is a software and unified communications business that
has developed and provides a suite of cloud-based software and
telephony products and services. CloudCall's products and services
are aimed at enabling organisations to leverage their voice
communications more effectively. The CloudCall suite of products
allows companies to fully integrate their telephony systems into
their existing CRM software, enabling calls to be made, recorded,
logged and categorised from within the customer relationship
management (CRM) system with detailed activity reports capable of
being easily generated. The Company has approximately 90 staff
based predominantly in Leicester (UK) and Boston (US). The Company
currently has approximately 750 customers, equating to over 16,000
users.
About Bullhorn, Inc.
Bullhorn is the global leader in CRM and operations software for
the recruitment industry. More than 7,000 firms rely on Bullhorn's
cloud-based platform to drive sales, build relationships, and power
their recruitment processes from end to end. Headquartered in the
United States, with offices around the world, Bullhorn employs more
than 600 people globally. The company is founder-led and backed by
Vista Equity Partners. To learn more, visit www.bullhorn.com or
follow @Bullhorn on Twitter.
This information is provided by RNS
The company news service from the London Stock Exchange
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