DUBAI, UAE and MUMBAI, India, July 3, 2024
/CNW/ -- Flytxt, a leading provider of AI SaaS solutions that
maximise Customer Lifetime Value (CLTV) for subscription
businesses, announced its inclusion as a niche player in the
Gartner Magic Quadrant for AI for CSP Customer and Business
Operations report.
Flytxt believes that inclusion in the report reflects their
expertise in providing market-proven CLTV maximisation solutions
for CSPs leveraging their specialised AI, which is developed and
refined over 12 years, and trained with trillions of data points
from the Industry. The rapidly deployable AI
SaaS solutions help CSPs optimise decisions and actions
across customer engagement contexts, such as in marketing, customer
care or product management, to drive better business
outcomes.
"We're delighted to be included in the Gartner Magic Quadrant
for AI in CSPs Customer and Business Operations report. We chose a
productised approach to delivering AI solutions, driven by our
vision that an AI that continuously learns from different customer
engagement contexts and markets delivers vastly improved accuracy
and faster ROI to clients" said, Dr. Vinod
Vasudevan, CEO of Flytxt.
"Our AI solutions empower CSPs to gain deeper insights into
product usage and customer behaviour throughout their lifecycle,
helping them optimise opportunities to maximise customer and
product lifetime value. They can review and refine existing product
catalogs, launch new products and offers, predict future actions or
needs of customers, improve digital adoption and retention, and
enhance marketing and care efficiency, all leading to tangible
business outcomes" he added.
The efficiently-trained and ready-to-deploy AI for CX
solutions from Flytxt offers superior accuracy, efficiency, user
trust, and faster time to value compared to generic or custom AI
solutions. Today, more than 75 CSP's leverage Flytxt's solutions to
improve their customer experience journeys and maximise customer
lifetime value.
For more information about Flytxt and its CLTV maximization
solutions, please visit www.flytxt.com.
Gartner, Magic Quadrant for AI in CSP Customer and Business
Operations, By Pulkit Pandey,
Amresh Nandan, Peter Liu, 4 June
2024.
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