Adtran’s Mosaic One simplifies network operations for over 300 new customers
06 December 2023 - 12:00AM
Business Wire
News summary:
- Number of service providers harnessing Adtran’s
software-as-a-service platform reaches major milestone in just 18
months
- Rapid growth of Mosaic One sales highlights its ability to
enhance service delivery and cut costs via AI-driven insight and
optimization
- Versatile technology-agnostic platform improves customer
experience and increases average revenue per user
Adtran today celebrated adding over 300 new Mosaic One customers
in under 18 months. The rapid adoption of Adtran’s cloud-based
software-as-a-service (SaaS) platform highlights its ability to
address the demands of modern broadband networks. Mosaic One
optimizes network operations by utilizing advanced AI-driven
algorithms to anticipate and resolve issues before they impact
performance. Its three dedicated portals - Care, Operate and
Promote – enable service providers to manage complex deployments,
reduce costs and deliver superior services to their subscribers.
What’s more, Mosaic One is vendor- and technology-neutral,
providing an all-encompassing monitoring solution for FTTH, DOCSIS,
DSL and fixed wireless networks across multiple vendors.
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Adtran’s Mosaic One helps service
providers maximize the value of their fiber networks. (Photo:
Business Wire)
“DFN’s partnership with Adtran and Mosaic One delivers real-time
data and insights for our network and customer service teams,
allowing us to care for our customers and fiber network proactively
and efficiently,” said Todd Way, CEO of DFN. “The Mosaic Marketing
Center has also been a considerable time and cost saver for DFN.
Our marketing manager can quickly execute and customize
community-centered campaigns with the click of a few buttons.
Mosaic One positively impacts our operations, our employees and our
customers.”
Mosaic One is a vendor- and technology-agnostic solution
designed to adapt to the evolving needs of both service providers
and end-users. With its predictive insights, real-time monitoring
and intuitive user interface, it provides new opportunities and
alleviates the workload for support teams, network engineers and
marketers. It’s also recently been enhanced with several new
features and capabilities. These include Intellifi®, Adtran’s
cloud-managed Wi-Fi solution. This provides service providers with
unprecedented control over the home Wi-Fi experience, maximizing
customer satisfaction, loyalty and spend.
Additionally, the newly introduced Mosaic Marketing Center is a
comprehensive marketing platform, offering professionally produced
promotional materials, including videos, animated explainers and
local stock photography to amplify campaigns. It features an
instant customization tool, enabling swift branding and deployment
of content, ensuring service providers can quickly tailor and
launch their marketing initiatives. Also integrated into the
platform is the Fiber Gaming Network, a fully managed turnkey
solution for esports management, presenting fresh avenues for
revenue growth.
“In less than 18 months, Mosaic One has hit a huge milestone. We
often talk about how it empowers service providers to maximize the
value of fiber networks. But Mosaic One’s success is also due to
the fact that it gives customers what they need — a service with no
hidden fees and no additional charges post-deployment. Many of our
new customers came to us drained by the intricate licensing and
perplexing invoicing their prior vendors used. Instead, what you
get with Mosaic One is one invoice, one service, one incredibly
easy way to manage your entire network,” commented Robert Conger,
GM of software platforms at Adtran. “Achieving 300 deployments in
such a short period is impressive, but for Mosaic One, it’s just
the beginning. With more service-enhancing and revenue-boosting
features in the pipeline, we’ll help shape a new era of opportunity
for service providers.”
About Adtran ADTRAN Holdings, Inc. (NASDAQ: ADTN and FSE:
QH9) is the parent company of Adtran, Inc., a leading global
provider of open, disaggregated networking and communications
solutions that enable voice, data, video and internet
communications across any network infrastructure. From the cloud
edge to the subscriber edge, Adtran empowers communications service
providers around the world to manage and scale services that
connect people, places and things. Adtran solutions are used by
service providers, private enterprises, government organizations
and millions of individual users worldwide. ADTRAN Holdings, Inc.
is also the largest shareholder of Adtran Networks SE, formerly
ADVA Optical Networking SE. Find more at Adtran, LinkedIn and
X.
Published by ADTRAN Holdings, Inc. www.adtran.com
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For media Gareth Spence +44 1904 699 358
public.relations@adtran.com For investors Steven Williams
+49 89 890 665 918 investor@adtran.com
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