Connecting Ireland with best-in-class mobile service
experience
DUBLIN and QUEBEC CITY, July 28, 2020 /CNW
Telbec/ - eir (LSE: EIR), Ireland's principal communications company,
and EXFO Inc. (NASDAQ: EXFO) (TSX:
EXF), the communications industry's test, monitoring and
analytics experts, announced today a multi-year partnership for the
development and optimization of eir's 3G and 4G mobile services as
well as the rollout of its 5G network, the largest in Ireland.
eir provides a comprehensive range of advanced voice, data,
broadband and ICT services to the residential, small business,
enterprise and public sector markets. As part of the operator's
ongoing investments in service quality for over one million
subscribers, and following a competitive tender process, eir
selected the following EXFO Nova service assurance solutions for
end-to-end network performance analytics and troubleshooting:
- Nova Explorer provides deep end-to-end troubleshooting (from
RAN to core), identification of root causes for customer
complaints, and detection of quality degradations over
multi-technology networks.
- Nova Analytics empowers informed and effective decisions based
on network performance management analytics and business
intelligence
- Nova Care was designed for
customer service and technical support departments, providing
on-demand subscriber-experience assessments for fast customer
complaint analysis and diagnosis.
- These applications make the most of relevant data from EXFO
passive agents as well as call traces and third-party probes.
These solutions are part of EXFO's recently launched Nova
Adaptive Service Assurance (A|SA), the first intelligent automation
platform enabling mobile network operators to deliver
ultra-reliable and high-quality service experience in 4G and 5G
environments.
"eir is by far the largest investor in telecoms in
Ireland and we are
committed to keeping Ireland
connected, including launching the country's first 4G network and
the continued expansion of Ireland's largest 5G network," said Guillaume
Duhaze, eir Chief Technology Officer. "We chose EXFO as our partner
because of the end-to-end capabilities of their service assurance
solutions, as well as their shared focus on innovation to deliver
fast, high-quality service to our over one million
subscribers."
"We are delighted to partner with eir to assure
best-in-class mobile experience for their subscribers, whether on
3G, 4G or 5G networks," said Abdelkrim
Benamar, EXFO Vice President of Service Assurance, Systems
and Services, "Network performance is now the key differentiator
for mobile operators, and EXFO is committed to equipping them with
the new breed of service assurance technologies required to cut
through the complexity and reveal previously invisible
problems."
About eir
eir is the largest provider of fixed
line telecommunications services in Ireland, offering broadband, voice, TV and
data services to residential, small business, enterprise and
government segments. eir is by far the largest investor in telecoms
in Ireland and has begun a €1
billion capital investment programme to build the very best network
experience for its customers.
About EXFO
EXFO (NASDAQ: EXFO) (TSX: EXF)
develops smarter test, monitoring and analytics solutions for fixed
and mobile network operators, webscale companies and equipment
manufacturers in the global communications industry. Our customers
count on us to deliver superior network performance, service
reliability and subscriber insights. They count on our unique blend
of equipment, software and services to accelerate digital
transformations related to fiber, 4G/LTE and 5G deployments. They
count on our expertise with automation, real-time troubleshooting
and big data analytics, which are critical to their business
performance. We've spent over 30 years earning this trust, and
today 1,900 EXFO employees in over 25 countries work side by side
with our customers in the lab, field, data center and beyond.
Forward-Looking Statements
This news release
contains forward-looking statements within the meaning of the U.S.
Private Securities Litigation Reform Act of 1995, and we intend
that such forward-looking statements be subject to the safe harbors
created thereby. Forward-looking statements are statements other
than historical information or statements of current condition.
Words such as may, expect, believe, plan, anticipate, intend,
could, estimate, continue, or similar expressions or the negative
of such expressions are intended to identify forward-looking
statements. In addition, any statements that refer to expectations,
projections or other characterizations of future events and
circumstances are considered forward-looking statements. They are
not guarantees of future performance and involve risks and
uncertainties. Actual results may differ materially from those in
forward-looking statements due to various factors including, but
not limited to, macroeconomic uncertainty, namely the impact of the
coronavirus pandemic on our employees, customers and global
operations, including the ability of our suppliers to fulfil
raw material requirements and services and our ability to
manufacture and deliver our products and services to our customers;
the effects of emergency measures related to isolation periods for
individuals in affected areas, lockdown restrictions imposed by
national governments on businesses in countries where we operate
and have employees, and limitations on travel to attract new
customers and serve existing ones; deteriorating financial and
market conditions as well as a potential recession; trade wars, and
our ability to successfully integrate businesses that we acquire;
capital spending and network deployment levels in the
communications industry (including our ability to quickly adapt
cost structures to anticipated levels of business and our ability
to manage inventory levels with market demand); future economic,
competitive, financial and market conditions; consolidation in the
global communications test, monitoring and analytics solutions
markets and increased competition among vendors; capacity to adapt
our future product offering to future technological changes;
limited visibility with regard to the timing and nature of customer
orders; delay in revenue recognition due to longer sales cycles for
complex systems involving customers' acceptance; fluctuating
exchange rates; concentration of sales; timely release and market
acceptance of our new products and other upcoming products; our
ability to successfully expand international operations and to
conduct business internationally; and the retention of key
technical and management personnel. Assumptions relating to the
foregoing involve judgments and risks, all of which are difficult
or impossible to predict and many of which are beyond our control.
Other risk factors that may affect our future performance and
operations are detailed in our Annual Report, on Form 20-F, and our
other filings with the U.S. Securities and Exchange Commission
and the Canadian securities commissions. We believe that
the expectations reflected in the forward-looking statements are
reasonable based on information currently available to us, but we
cannot assure you that the expectations will prove to have been
correct. Accordingly, you should not place undue reliance on these
forward-looking statements. These statements speak only as of the
date of this document. Unless required by law or applicable
regulations, we undertake no obligation to revise or update any of
them to reflect events or circumstances that occur after the date
of this
document.
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SOURCE EXFO Inc.