Tompkins Community Bank Selects NCR Atleos ATM as a Service to Strengthen Self-Service Banking
21 October 2024 - 11:00PM
Business Wire
NCR Atleos Corporation (NYSE: NATL) (“Atleos”), a leader in
expanding self-service financial access for financial institutions,
retailers and consumers, today announced that $7.8 billion-asset
Tompkins Community Bank has expanded its relationship with Atleos
by choosing Atleos’ ATM as a Service (“ATMaaS”) solution to
transform self-service banking.
For nearly 190 years, Ithaca, N.Y.-based Tompkins Community Bank
has provided impactful financial solutions for local families and
businesses to grow and thrive. As part of this dedication to
innovation, the bank sought to modernize its ATM fleet with a more
contemporary approach to self-service banking, enhancing the
customer experience while also creating efficiencies. With Atleos’
ATMaaS, the bank will be able to transfer the responsibility of
fleet hardware, software, logical security, installation,
maintenance, cash management and processing to the experts at
Atleos. This will simplify processes for the bank while enhancing
reliability, uptime and functionality for its customers.
“Tompkins has a rich history and an innovative vision: to be a
community bank with local ties and leadership, but with broad
financial capabilities and strength,” said Martin O. Cross, SVP and
Banking Operations Manager at the bank. “Our collaboration with
Atleos directly supports this mission, enabling us to quickly offer
new features and functionality at the increasingly critical
self-service banking channel. We also simultaneously benefit from
reduced complexities and staff time freed for more meaningful,
customer-facing activities.”
“Leaders like Tompkins understand that to maintain a competitive
advantage and drive growth, they must offer self-service options to
customers that are convenient, intuitive and robust,” explained
Steven Nogalo, general manager of North America for Atleos. “By
collaborating with the proven experts at Atleos to manage and
maintain its ATM fleet, the bank is transforming its self-service
banking channel, ultimately saving costs, building loyalty and
expanding financial access.”
About Atleos
Atleos (NYSE: NATL) is a leader in expanding self-service
financial access, with industry-leading ATM expertise and
experience, unrivalled operational scale including the largest
independently-owned ATM network, always-on global services and
constant innovation. Atleos improves operational efficiency for
financial institutions, drives footfall for retailers and enables
digital-first financial self-service experiences for consumers.
Atleos is headquartered in Atlanta, Georgia, with approximately
20,000 employees globally.
Web site: https://www.ncratleos.com X (Twitter):
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https://www.linkedin.com/company/ncratleos YouTube:
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version on businesswire.com: https://www.businesswire.com/news/home/20241021099579/en/
Scott Sykes NCR Atleos scott.sykes@ncratleos.com
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