New generative
AI resource improves precision and expedites
decision-making, helping Canadian homebuyers access mortgage
options quicker
VANCOUVER,
BC, Oct. 24, 2023 /CNW/ -- Lendesk
Technologies, the premier FinTech provider for Canada's mortgage professionals and a part of
Rocket Companies (NYSE: RKT), today announced the launch of
its latest innovation: Lender Spotlight AI Assistant. This
revolutionary product effortlessly sifts through a database
containing thousands of mortgage policies from lenders across the
country, delivering answers to intricate questions in mere
seconds.
Lender Spotlight AI Assistant simplifies the
complex world of mortgage policies by providing quick and accurate
solutions to brokers' most challenging questions, showcasing
mortgage options from various lenders that fit a client's specific
need.
"This product is designed to be an indispensable
tool for mortgage professionals," said Carter Zimmerman, President of Lendesk. "Lender
Spotlight AI Assistant is set to propel the mortgage industry into
the age of artificial intelligence, with an initial focus on
simplifying the complexities of mortgage policies. The tool offers
unmatched insights, enabling mortgage brokers to swiftly identify
policies ideally suited to their clients' specific needs. Instead
of spending hours sifting through thousands of options or
contacting lenders for information, brokers can receive immediate,
accurate responses within seconds."
Traditionally, brokers manually read through
numerous policies to find the appropriate product for their
clients, taking away precious time from working directly with
homebuyers and owners. Uncovering specific policies from lenders
happens almost instantly with Lender Spotlight AI Assistant,
enabling brokers to focus on the most important part of their job –
building relationships and giving expert guidance to their
clients.
Lender Spotlight AI Assistant can be utilized in
a variety of ways, equipping brokers to customize their experience
and search based on their needs. If a broker knows the specific
product they are looking for, and has a lender in mind, Lender
Spotlight AI assistant can easily scan only that lender's programs
and policies to offer the best solution. If a broker is looking for
a broader recommendation to instances like how to account for
spousal support, rental properties or investments – or perhaps is
not yet as familiar with niche policies from various lenders – the
Lender Spotlight AI Assistant can do the work to offer a variety of
solutions that might fit a client's parameters.
"As one of the first companies to test this
transformative technology, we have been extremely pleased with the
results," said Hash Aboulhosn, President of Rocket Mortgage Canada.
"Our top priority is providing excellent client service – this tool
helps lessen time spent searching through lender products,
empowering our agents to streamline their workflow and assist
clients more knowledgably and quickly."
In addition to providing access to the Lender
Spotlight AI Assistant, brokers can leverage educational resources
from Lendesk to optimize the tool and implement AI across their
entire workflow. Lendesk's Lender Spotlight AI Assistant is now
available for $29/month.
For more information about Lendesk and the Lender
Spotlight AI Assistant, please visit
www.lendesk.com/ai-assistant.
About Lendesk
Lendesk, a Canadian technology company and a part
of Rocket Companies (NYSE:RKT), is modernizing the mortgage
industry for mortgage professionals and lenders. Lendesk operates
Finmo, Lender Spotlight, Gateway and Enterprise solutions, with
more than 10,000 mortgage brokers using its products. Secure
integrations with other industry providers make for an enhanced
user experience, while robust bank-grade security measures provide
peace of mind. Lendesk was founded in 2014 by former Mortgage
Broker Alex Conconi of Conconi
Growth Partners.
With employees across Canada, the Lendesk team is composed of
world-class software developers, app designers and online security
experts. Lendesk is SOC 2 audited annually by KPMG.
For more information and company news, visit
Lendesk.com.
About Rocket Mortgage Canada
Rocket Mortgage Canada is a digital mortgage
broker and lender and a part of Rocket Companies
(NYSE: RKT). Rocket Companies is a Detroit-based holding
company consisting of personal finance and consumer technology
brands including Rocket Mortgage, LLC, one of the largest mortgage
lenders in the U.S. Founded in 2020, Rocket Mortgage Canada aims to
transform and modernize the mortgage experience in Canada by
providing a streamlined process for individuals looking to purchase
a home or refinance their mortgage. Rocket Mortgage Canada's
mortgage agents aim to deliver the highest level of client service.
For more information, or to apply for a mortgage,
visit RocketMortgage.ca.
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SOURCE Lendesk