Smith Douglas Homes Recognized Among the Top Customer Service Leaders in the Residential Construction Industry
02 May 2024 - 9:00PM
Business Wire
GuildQuality’s 2024 Guildmaster Award Honors Smith Douglas Homes
Affiliates: Atlanta, GA, Charlotte, NC, and Nashville, TN
Smith Douglas Homes (NYSE: SDHC) of Woodstock, GA, recognizes
three affiliates, Atlanta, GA, Charlotte, NC, and Nashville, TN,
earning the 2024 Guildmaster Award from GuildQuality for
demonstrating exceptional customer service within the residential
construction industry.
Since 2005, GuildQuality, an Atlanta-based third-party customer
satisfaction surveying company, has powered the Guildmaster Award
to recognize and celebrate home building, remodeling, and
contracting professionals demonstrating the highest level of
customer service within the U.S. and Canada.
Out of nearly 2,000 eligible applicants, Smith Douglas Homes is
one of 400+ businesses within the residential construction industry
recognized by GuildQuality for consistently delivering superior
customer care.
In determining which businesses received the 2024 Guildmaster
Award, GuildQuality reviewed thousands of survey responses
submitted by customers of Guildmaster candidates and considered two
primary metrics for each candidate: the percentage of customers
stating they would recommend the business to a friend and the
percentage of customers who responded.
Smith Douglas Homes Atlanta, Charlotte, and Nashville Affiliates
achieved a recommendation rate of 90% and above from their
customers surveyed by GuildQuality.
“The Guild Master Award is a testament to our dedication to
building a well-constructed home with the choices buyers want at an
affordable price,” said Greg Bennett, President & CEO at Smith
Douglas Homes. “This customer recognition represents our entire
team's passion and hard work. We are incredibly proud to receive
this recognition and grateful to our team members, trades, and
suppliers, who have contributed to this success.”
For more on the 2024 Guildmaster Award and qualifications, visit
www.guildquality.com/guildmaster/.
About Smith Douglas Homes
Headquartered in Atlanta, Georgia, Smith Douglas Homes is one of
the fastest-growing private homebuilders by number of closings.
Since its inception, Smith Douglas has been entrusted by over
15,000 families to fulfill their new home dreams. Ranked a top 50
builder nationally for several years and with 2,297 closings in
2023, Smith Douglas currently holds the #38 position on the Builder
Magazine Top 100 list. The Smith Douglas communities are primarily
targeted to entry-level and empty-nest homebuyers looking to
purchase a new home priced below the FHA loan limit in the metro
areas of Atlanta, Birmingham, Charlotte, Houston, Huntsville,
Nashville, and Raleigh. Smith Douglas offers its homebuyers a
personalized buying experience at attractive prices. For more
information, visit https://www.smithdouglas.com/.
About GuildQuality
Over 2,000 residential construction professionals rely on
GuildQuality’s customer satisfaction surveying and reporting
software to help them deliver exceptional customer service and get
the recognition they deserve for their commitment to quality. Join
GuildQuality’s network of builders, remodelers, and home service
professionals and see your company through your customers’ eyes.
For more information about GuildQuality, visit
www.guildquality.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20240501440660/en/
Press Jim Van Kirk, EVP Sales & Marketing, (248)
563-8286
Investor Relations Drew Mackintosh, (310) 924-9036
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