Tyler Technologies Launches New World CrewForce Application for First Responders
29 November 2017 - 1:17AM
Business Wire
Mobile application to assist agencies in real
time during fire emergencies
Tyler Technologies, Inc. (NYSE: TYL) announced today it has
launched its New World CrewForce™ mobile application for licensed
users of its New World public safety™ software. The application,
available on the iOS platform for iPad® and iPhone®, puts mobile
capabilities into the hands of fire crews from the moment they are
dispatched to a fire emergency.
New World CrewForce uses Google® Street View along with
Esri®-powered maps to provide users with the contextual awareness
they need, so they know what to expect on the scene of a fire. New
World CrewForce customizes the information it provides based on the
user and that person’s role in the emergency, delivering the right
information at the right time.
“We developed the New World CrewForce application to be
extremely intuitive in an emergency,” said Brian Leary, Tyler's
vice president of software strategy and development for New World.
“That means the application knows where users are located and what
information they need as they need it. Plus, with the ability to
understand spoken commands and read call narratives to users, it
really acts as another member of the emergency response team, which
is great for all those who travel alone to emergencies.”
New World CrewForce has several key features and benefits to
assist first responders, such as:
- Immediate two-way communication:
New World CrewForce acts like a virtual assistant, understanding
spoken commands and replying to users in real time. The application
can also read the computer-aided dispatch (CAD) narrative to users
as needed.
- Streamlined response: New World
CrewForce helps users communicate with each other and displays the
estimated time of arrival of everyone involved in a response. This
is especially helpful in a severe fire situation where there may be
several crews responding to the emergency. The application’s chat
feature also provides crews with an extra method of communicating
easily.
- Portability: New World CrewForce
is more portable than a mounted, ruggedized laptop located in
rescue vehicles. With many career and volunteer firefighters
already using iPhones, this application provides a useful tool on a
familiar device that is easily accessible.
- Lower cost: The ability to have
New World CrewForce on an iPad or iPhone provides a cost savings to
users as these devices are typically less expensive than the
ruggedized laptops traditionally used by fire crews.
“We’re thrilled to introduce the New World CrewForce application
for our New World public safety clients, and we expect that it will
provide significant benefits to them and their citizens,” said Greg
Sebastian, president of Tyler’s Public Safety Division. “The launch
of this application supports our commitment to developing leading
technology for first responders and enhancing the safety of our
clients and the communities they serve.”
About Tyler Technologies,
Inc.
Tyler Technologies (NYSE: TYL) is a leading provider of
end-to-end information management solutions and services for local
governments. Tyler partners with clients to empower the public
sector — cities, counties, schools and other government entities —
to become more efficient, more accessible and more responsive to
the needs of their constituents. Tyler’s client base includes more
than 15,000 local government offices in all 50 states, Canada, the
Caribbean, the United Kingdom and other international locations. In
2016, Forbes ranked Tyler on its “Most Innovative Growth Companies”
list, and it has also named Tyler one of “America’s Best Small
Companies” eight times. The company has been included six times on
the Barron’s 400 Index, a measure of the most promising companies
in America. More information about Tyler Technologies,
headquartered in Plano, Texas, can be found at
www.tylertech.com.
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version on businesswire.com: http://www.businesswire.com/news/home/20171128005091/en/
Richards Partners for Tyler TechnologiesDaniel Martin,
214-891-5722TylerPR@Richards.com
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