Tyler Technologies to Provide Online Dispute Resolution Software to the Ohio Court of Claims
15 December 2017 - 1:17AM
Business Wire
First agreement for Modria solution since
Tyler’s acquisition
Tyler Technologies, Inc. (NYSE: TYL) announced today that it has
signed an agreement with the Ohio Court of Claims for Tyler’s
Modria online dispute resolution (ODR) solution. Modria will soon
be integrated with Tyler’s existing solutions used by the Ohio
Court of Claims, including Odyssey Case Manager™ and Odyssey File
& Serve™.
In 2016, the Ohio legislature passed a law granting the court
statewide jurisdiction over public records requests. With one
physical court location in Columbus, the Ohio Court of Claims
realized they needed support to handle these requests that could
potentially be generated from any of the 88 counties in the
state.
“Our experience with Tyler’s Odyssey Case Manager and e-filing
solutions makes us confident Tyler will leverage their court
implementation track record as well as Modria’s 20 years of ODR
expertise to deliver a strong software solution,” said Mark Reed,
clerk of court, Ohio Court of Claims. “Online dispute resolution
will help us manage our case load, and provide self-represented
litigants across the state improved access to justice. We also look
forward to streamlined workflows gained from integration between
Modria and Odyssey.”
The Ohio Court of Claims selected Tyler’s Modria solution to
provide an easy, online process for managing mediations resulting
from public records requests. Modria provides online dispute
resolution for courts with an efficient, automated way to handle
large volumes of disputes. It helps to reduce the number of cases
that need to be heard, allowing courts to deploy valuable resources
to more complex cases. Unlike recent entrants to the market, Modria
is an authentic ODR solution built from the ground up by the
founders of the industry; it combines law, economics and psychology
to help citizens resolve their disputes, and can cut case
resolution time by more than 50 percent.
Self-represented litigants will benefit from online dispute
resolution because they will no longer need to physically visit the
Ohio Court of Claims’ location in Columbus for mediations. The
court staff will also save valuable time and resources by being
able to handle these processes online.
“The Ohio Court of Claims took a mandate from the legislature
and turned it into an opportunity to better serve their community.
Through Tyler’s Modria online dispute resolution software, the
court will be able to automate mediations and create efficiency for
their entire court staff,” said Jamie Gillespie, general manager of
Online Dispute Resolution for Tyler. “We look forward to
implementing Modria and are excited that the Ohio Court of Claims
recognizes the enormous benefits of having Tyler’s three Odyssey
solutions working together, helping them manage their public
records requests in the most efficient way possible.”
Tyler acquired Modria in May 2017 to complement its courts and
justice and appraisal and tax solutions. Modria is the world’s
leading ODR product, whose founders created the ODR systems at eBay
and PayPal that process 60 million cases per year.
About Tyler Technologies,
Inc.
Tyler Technologies (NYSE: TYL) is a leading provider of
end-to-end information management solutions and services for local
governments. Tyler partners with clients to empower the public
sector — cities, counties, schools and other government entities —
to become more efficient, more accessible and more responsive to
the needs of their constituents. Tyler’s client base includes more
than 15,000 local government offices in all 50 states, Canada, the
Caribbean, the United Kingdom and other international locations. In
2016, Forbes ranked Tyler on its “Most Innovative Growth Companies”
list, and it has also named Tyler one of “America’s Best Small
Companies” eight times. The company has been included six times on
the Barron’s 400 Index, a measure of the most promising companies
in America. More information about Tyler Technologies,
headquartered in Plano, Texas, can be found at
www.tylertech.com.
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version on businesswire.com: http://www.businesswire.com/news/home/20171214005058/en/
Richards Partners for Tyler TechnologiesDaniel Martin,
214-891-5722TylerPR@Richards.com
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