Capita PLC Capita renews contract with Westminster City Council
07 November 2018 - 6:00PM
UK Regulatory
TIDMCPI
Capita renews revenues and benefits contract with Westminster City Council
Capita plc (Capita) has been re-selected by Westminster City Council to manage
the authority's revenues and benefits services for a further seven years,
commencing November 2018, with the option to extend for three years, in a deal
worth approximately GBP65 million over ten years.
The contract, which was awarded following a competitive tender, will see Capita
continue to collect council tax and national non-domestic rates, manage housing
benefits, and deliver business improvement levy services and associated
customer management support.
Capita's deployment of digital technology has contributed to improved
performance across all collections in Westminster, with council tax and
national non-domestic rates collections achieving their highest levels in
recent years. Under the new contract, Capita will extend the use of Capita One,
its digital platform for collections, across all services, providing
single-user interface, better integration of systems and enhanced provision of
data and insight using automation and robotics.
This renewal builds on a 24-year relationship between Capita and Westminster
City Council, which will enable the council to maximise income generation and
give its residents access to easy, integrated and modern customer services.
Jon Lewis, Chief Executive Officer, Capita, said: "This renewal is a testament
to the strength of our decades-long partnership with Westminster City Council
and our extensive knowledge of their needs underpins the success of this
relationship. Capita's strength in digital solutions and data analytics ensures
our delivery of quality services and value to local government."
Cllr Rachael Robathan, Westminster City Council Cabinet Member for Finance,
Property and Regeneration, said: "This partnership helps us to collect council
tax and business rates in an effective way, while offering good customer
service. This income pays for vital services, which have a positive impact on
residents' lives."
Ends
Notes to editors:
The total IFRS15 transaction price (order book) for the 10 year contract is GBP
65m.
For further information, please contact:
Investor enquiries
Andrew Ripper, Head of Investor Relations
Fiona O'Nolan, Investor Relations Director
Tel: 020 7654 2220/020 7654 2281
Email: IRteam@capita.co.uk
Media enquiries
Capita press office
Tel: 020 7654 2399
Email: media@capita.co.uk
Capita Local Public Services, part of Capita plc, is dedicated to making
processes smarter, organisations more efficient and customer experiences better
across the local government, health and education sector in the UK. Responsible
for operating all of Capita's major local, public sector partnerships, we
deliver a wide range of specialist services including IT and digital
transformation, customer management, revenues, benefits, finance,
infrastructure support and regulatory services, education support and back
office processing.
Capita Local Public Services can also draw on specialist capabilities, such as
HR, payroll and procurement from across the wider Capita group, to ensure the
very best market knowledge and outcomes are achieved.
Capita is a leading provider of technology enabled business services, operating
across five key markets: Software; People Solutions; Customer Management; IT
and Networks and Government Services. Working across the UK, Europe, India and
South Africa, we use our expertise, talent and technology to partner with our
clients to transform services and add value for all their stakeholders. Capita
is quoted on the London Stock Exchange (CPI.L). Further information on Capita
can be found at: http://www.capita.com
END
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