TIDMNSF
RNS Number : 0523G
Non-Standard Finance PLC
03 August 2016
Non-Standard Finance plc
('Non-Standard Finance', 'NSF', the 'Company' or the
'Group')
Unaudited Half Year Results to 30 June 2016
3 August 2016
Highlights
-- Normalised revenue1 of GBP31.3m (2015: nil);
reported revenue of GBP29.1m (2015: nil)
-- Normalised adjusted operating profit1 of GBP3.9m
(2015: loss of GBP0.9m); reported adjusted
operating loss of GBP3.1m (2015: adjusted operating
loss of GBP0.9m)
-- On a pro forma basis2, normalised revenue was
GBP44.9m (2015: n/a); adjusted operating profit
was GBP8.7m (2015: n/a); operating profit was
GBP7.7m (2015: n/a)
-- Acquisition of Everyday Loans completed on
13 April 2016 following FCA approval
-- Full FCA licence awarded to Everyday Loans
and Trusttwo
-- Strong loan book growth across all divisions
since acquisition to reach GBP146.8m before
fair value adjustments (GBP168.8m after fair
value adjustments) at 30 June 2016
-- Total committed facilities of GBP95m, including
the additional GBP10m facility recently agreed,
with ability to request an increase to GBP120m;
at 30 June 2016 GBP73.7m had been drawn
-- Maiden half year dividend declared totalling
GBP1.0m (2015: nil) or 0.3p per share (2015:
nil)
-- Current trading: loan book growth continuing
and the Group on-track to achieve 20% loan
book growth per annum and a 20% return on assets
in 2017
Financial summary
6 months to 30 2016 2016 2016 2015
June Normalised(1) Fair value Reported Reported
adjustments,
amortisation
of acquired
intangibles
GBP000 GBP000 GBP000 GBP000
---------------------- --------------- -------------- ---------- ----------
Revenue 31,315 (2,192) 29,123 -
Impairments (9,891) - (9,891) -
Admin expenses (17,498) (4,807) (22,305) (910)
=============== ============== ========== ==========
Adjusted operating
profit (loss) 3,926 (6,999) (3,073) (910)
Temporary additional
commission(3) (1,002) - (1,002) -
=============== ============== ========== ==========
Operating profit
(loss) 2,924 (6,999) (4,075) (910)
Exceptional items - (626) (626) -
--------------- -------------- ---------- ----------
Profit (loss) before
interest and tax 2,924 (7,625) (4,701) (910)
Net finance (cost)
income (1,301) - (1,301) 52
--------------- -------------- ---------- ----------
Profit (loss) before
tax 1,623 (7,625) (6,002) (858)
Taxation (316) 1,400 1,084 -
=============== ============== ========== ==========
Profit (loss) after
tax 1,307 (6,225) (4,918) (858)
=============== ============== ========== ==========
Earnings (loss)
per share (1.67)p (2.20)p
Dividend per share 0.30p -
====================== =============== ============== ========== ==========
(1) Adjusted to exclude fair value adjustments and amortisation
of acquired intangibles
(2) Assuming Everyday Loans was acquired on 1 January 2016 and
adjusted to exclude fair value adjustments and amortisation of
acquired intangibles. Note it has not been possible to present a
comparative figure for the first half of 2015
3 When a new home credit agent agrees to provide lending and
collection services to the Group, we may decide to offer a limited
period of additional commission whilst the agent builds up a
critical mass of active loan customers
Group pro forma results
In order to set out clearly the underlying performance of the
Group, the table below provides an analysis of the normalised pro
forma results for the enlarged Group for the six month period to 30
June 2016. The pro forma results include Everyday Loans and
Trusttwo for the six months ended 30 June 2016.
6 months to 30 Jun Everyday Loans Trusttwo Central NSF
16 Loans at Home costs plc
Pro forma normalised(4) Pro
forma
GBP000 GBP000 GBP000 GBP000 GBP000
-------------------------- --------- --------- --------- -------- ---------
Revenue 23,038 20,700 1,136 - 44,874
Impairments (4,410) (7,849) (179) - (12,438)
--------- --------- --------- -------- ---------
Revenue less impairments 18,628 12,851 957 - 33,436
Admin expenses (10,392) (11,013) (492) (1,815) (23,712)
--------- --------- --------- -------- ---------
Adjusted operating
profit 8,236 1,838 465 (1,815) 8,724
Temporary additional
commission - (1,002) - - (1,002)
========= ========= ========= ======== =========
Operating profit 8,236 836 465 (1,815) 7,722
Net finance cost (2,792) (176) (185) (271) (3,424)
--------- --------- --------- -------- ---------
Profit before tax 5,444 660 280 (2,086) 4,298
--------- --------- --------- -------- ---------
(4) Assuming Everyday Loans was acquired on 1 January 2016 and
adjusted to exclude fair value adjustments and amortisation of
acquired intangibles. Note it has not been possible to present a
comparative figure for the first half of 2015
John van Kuffeler, Non-Standard Finance's Chairman, said
"The Group has achieved a solid first half performance,
reflecting the positive response to the changes implemented in each
of our three business divisions. Loan book growth is in-line with
our annual target of 20% and customer numbers are also growing
strongly with the result that we remain on-track to achieve our
targets of 20% annual loan book growth and a 20% return on assets
in 2017.
"The vast majority of our customers benefit from our
face-to-face model that delivers positive customer outcomes and has
a history of robust performance during periods of economic
uncertainty. In addition, Britain's decision to leave the EU may
increase demand for our products if mainstream lenders seek to
tighten credit further. Since the end of June 2016, each of our
businesses has continued to deliver loan book growth and while the
important Christmas period lies ahead for Loans at Home, the
Group's performance to-date underpins our confidence in the full
year outlook. Accordingly, we are pleased to declare a maiden half
year dividend of GBP1.0m, or 0.3p per share."
Context for results
-- The 2016 half year results include a full period
for Loans at Home and approximately three months
of Everyday Loans (including Trusttwo) that
completed on 13 April 2016;
-- The Company was incorporated on 8 July 2014
and admitted to trading on the main market
of the London Stock Exchange in February 2015
raising GBP103m of new equity; and
-- Loans at Home was acquired on 4 August 2015
and as a result the 2015 half year results
contain no operating results and reflect the
costs of the parent company only.
- Ends -
Interviews with John van Kuffeler, Chairman and Nick Teunon,
Chief Financial Officer
Interviews with John van Kuffeler and Nick Teunon will be
available as video and text from 7.00 am on 3 August 2016 on the
Group's website: www.nonstandardfinance.com.
Analyst meeting, webcast, dial-in and conference call
details
There will be an analyst meeting at 9.00 am for invited UK-based
analysts at the offices of Bell Pottinger, 6th Floor Holborn Gate,
330 High Holborn, London, WC1V 7QD. The meeting will be
simultaneously broadcast via webcast and conference call. To watch
the live webcast, please register for access by visiting the
Group's website www.nonstandardfinance.com. Details for the dial-in
facility are given below. A copy of the webcast and slide
presentation given at the meeting will be available on the Group's
website later today.
Dial-in details to listen to the analyst presentation at 9.00
am, 3 August 2016
08.50 Please call + 44 20 3059
am 8125
Title NSF Half Year Results
9.00 am Meeting starts
All times are British Summer Time (BST).
For more information:
Non-Standard Finance plc
John van Kuffeler, Chairman
Nick Teunon, Chief Financial Officer
& Company Secretary
Peter Reynolds, Director, IR and
Communications +44 (0) 20 3772
c/o Bell Pottinger 2500
Bell Pottinger
Olly Scott
Aarti Iyer +44 (0) 20 3772
Molly Stewart 2500
About Non-Standard Finance
Non-Standard Finance plc was established to acquire and grow
businesses in the UK's non-standard consumer finance sector. Under
the direction of its highly experienced main board, the Company has
now established a sustainable group of businesses offering credit
to the c.12 million UK adults who are not served by (or choose not
to use) mainstream financial institutions. In addition, the
businesses acquired now have access to increased levels of funding
and have benefited from stronger management controls; have refined
their product pricing in a number of areas; have introduced new
compliance protocols; and are investing in new IT infrastructure
and systems. These changes have been implemented to balance the
delivery of improved customer outcomes with the generation of
substantial returns for shareholders. The two acquisitions made
were:
-- Loans at Home - The Company announced on 7
July 2015 that it had entered into an agreement
to acquire the Home Credit Division of S&U
plc ('S&U') which trades as Loans at Home,
for an enterprise value of GBP82.5m, payable
in cash, subject to approval by S&U's shareholders
and customary closing conditions. The acquisition
completed on 4 August 2015 following approval
by S&U's shareholders with the final consideration
equalling GBP82.4m after an adjustment for
net assets at completion.
-- Everyday Loans - On 4 December 2015 the Company
announced that it had entered into an agreement
to acquire Everyday Loans, the branch-based
unsecured lending and guaranteed loans business
of Secure Trust Bank PLC, for an enterprise
value of GBP235m. The acquisition, that was
funded through a combination of new equity
and debt facilities, completed on 13 April
2016, following change of control approval
from the FCA.
Chairman's statement
Results
The first half of 2016 has been a busy period from both an
operational and strategic perspective and I am therefore delighted
to report normalised revenue of GBP31.3m (2015: nil) and normalised
operating profit of GBP3.9m (2015: nil). Reported revenue after
fair value adjustments, was GBP29.1m (2015: nil) and reported loss
before interest and tax was GBP4.7m (2015: loss of GBP0.9m). On a
pro forma normalised basis, assuming Everyday Loans and Trusttwo
had been owned for the full period, the Group generated pro forma
revenue of GBP44.9m (2015: n/a), pro forma adjusted operating
profit of GBP8.7m (2015: n/a) and pro forma operating profit of
GBP7.7m (2015: n/a).
The size of our combined net loan book across all businesses as
at 30 June 2016 was GBP146.8m before any fair value adjustment
(GBP168.8m after fair value adjustments) and we remain on course to
achieve our objectives of 20% loan book growth per annum and a
return on assets ('ROA') of 20% in 2017.
Everyday Loans
Everyday Loans is the UK's largest branch-based provider of
unsecured loans in the non-standard finance segment. Upon
completion of the Everyday Loans acquisition on 13 April 2016, we
set about implementing our plans to expand the branch network;
return the product offering to include higher APR business; and
refine the pricing of certain products in accordance with a new and
refined credit scorecard. Whilst the full benefit of these measures
will begin to take effect during the second half of 2016, the
business has performed as expected and achieved a strong
performance in the first half with normalised operating profit of
GBP3.6m (2015: nil) and pro forma operating profit of GBP8.2m.
Loans at Home
Loans at Home (previously Loansathome4u) is one of the UK's
largest providers of home credit and has 98,000 active customers.
The business is growing faster than we expected pre-acquisition and
has responded to each of the management, operational and structural
changes that we have introduced since taking control of the
business in August 2015. As described in more detail below, our
planned growth in the number of agents and customers has been
better than we expected just a few months ago and the net value of
loans issued is up 27% in the first six months of 2016 versus the
same period in 2015. As a consequence of this strong growth,
impairments have increased by more than originally expected and we
are managing this carefully. We have also chosen to increase our
investment in temporary additional agent commission before the full
benefit of this growth feeds through into revenue and profit. Loans
at Home delivered an adjusted operating profit of GBP1.6m (2015:
nil) and a normalised adjusted operating profit of GBP1.8m, the
difference being the unwinding of the fair value adjustment made on
acquisition. The business is continuing to grow its loan book as we
enter the seasonally important second half of the year when we
expect both impairments as a percentage of revenue and additional
agent commission to reduce from their peak in the first half.
Trusttwo
Founded in 2014, Trusttwo is focused on the issue of guaranteed
loans, a market that we believe represents a significant growth
opportunity for the Group and where we are well-placed to capture a
meaningful share of what is an exciting and rapidly growing market.
As a result, whilst Trusttwo is currently small relative to the
other divisions, we have chosen to split out its financial
performance to provide greater transparency on this area of our
business. Benefiting from the existing infrastructure of Everyday
Loans, Trusttwo has already established itself as an attractive
alternative to the market leader on the back of excellent
relationships with the broking community that remains a significant
source of new customers. In the six months to 30 June 2016,
Trusttwo delivered an operating profit of GBP0.3m (2015: nil) and
on a pro forma basis, an operating profit of GBP0.5m.
Business strategy
Our platform for growth is now in place: we have leading
positions in both home credit and branch-based lending in the UK
and a scalable presence in guaranteed loans. We are focused on
growing both revenue and profits through operational improvements
and the deployment of an efficient capital structure. Whilst
further acquisitions are not required to achieve our targeted loan
book growth of 20% per annum with a return on assets ('ROA') of
20%, we continue to review small bolt-on targets that can
accelerate the achievement of our plans whilst meeting our required
thresholds for financial returns and acceptable risk.
Our chosen sub-sectors of the UK's non-standard finance segment
(home credit, branch-based lending and guaranteed loans) have
significant potential and we believe that through careful and
modest investment in our infrastructure and by drawing upon the
wealth of management experience that now resides within the Group,
we have an opportunity to deliver substantial revenue growth and
attractive financial returns for shareholders.
The achievement of our objectives will always be subject to a
rigorous assessment of the associated commercial, regulatory and
reputational risks. At its heart is our commitment to treating
customers fairly, delivering excellent service and lending
responsibly. Only by safeguarding these core principles in all
areas of our business will we achieve our long-term goals and
deliver the growth and returns to which we aspire.
Financing
The Company's IPO and subsequent acquisition of Everyday Loans
involved raising approximately GBP283m in new equity and GBP85m in
new debt facilities. To support the significant growth rates now
being achieved by both Loans at Home and Everyday Loans and to
provide the flexibility to pursue small bolt-on acquisitions should
any suitable opportunities arise, we have also now put in place a
further GBP10m debt facility for Loans at Home from Shawbrook Bank
Limited, with an opportunity to increase this to GBP15m with the
bank's consent. The new facility is for a three-year term and
contains the usual terms and conditions for a facility of this
type. Therefore, committed facilities available to the Group now
total GBP95m with the ability to increase this, with the banks'
consent, to GBP120m.
Regulation
Having submitted its application for full authorisation in 2015,
Everyday Loans, including Trusttwo, received all of its remaining
permissions from the Financial Conduct Authority (FCA) on 20 June
2016.
Loans at Home operates under an interim consumer credit
permission from the FCA and submitted its application for full
authorisation in June 2015. Supplementary information has been
supplied to the FCA following completion of our acquisition of the
company and we expect to receive full authorisation in due course,
at the same time as the other major home credit providers.
Whilst the FCA is continuing to review a number of areas within
the non-standard finance segment, we believe that our approach is
responsible, appropriate and focused on treating customers fairly.
In both home credit and branch-based lending we build a personal
relationship with the customer through face-to-face contact and are
better able to undertake a thorough assessment both of the
customer's ability to afford a particular loan as well as their
prevailing circumstances that can in turn help to identify any
vulnerability or potential vulnerability. In guaranteed loans, we
invest the time needed to explain to both customer and guarantor
all aspects of the lending process, ensuring that all parties are
clear on their obligations under any agreement having conducted
appropriate affordability checks on both. Our approach allows us to
lend to segments of the population that might otherwise be unable
to access credit and so helps them to smooth some of the peaks and
troughs in their income and expenditure. It also helps us to
safeguard our own profitability by ensuring we make good lending
decisions and can deliver the returns required by our investors and
other providers of capital.
A summary of some of the recent regulatory developments that may
have a bearing on the Group's businesses is set out in the
appendix.
Dividend policy and half year dividend
We expect that the strong cash flows generated by the Group's
businesses will support a progressive dividend policy whilst at the
same time underpinning sustainable growth in its loan book.
Accordingly, the Board is delighted to declare a maiden half year
dividend of 0.3p per share (2015: nil) with a total half year
dividend pay-out of approximately GBP1.0m (2015: nil) affirming our
intention to deliver both yield and EPS growth to shareholders.
The medium-term dividend policy objective is to pay-out 50% of
annual post-tax earnings, with a split between the half year and
full year dividend of approximately one-third:two-thirds.
The half year dividend of 0.3p per share (2015: nil) will be
payable on 19 October 2016 to those shareholders on the register of
shareholders on 23 September 2016 (the 'Record Date').
Current trading and outlook
Building upon our strong positions in both branch-based lending
and home credit, I am pleased to report that the Group has
continued to make good progress.
While Britain's decision to leave the European Union has
prompted significant uncertainty in global financial markets, our
businesses have a history of robust performance in times of
economic uncertainty. Moreover, any tightening of credit by
mainstream financial institutions in response to market volatility
may present further opportunities for the Group as consumers seek
alternative sources of credit.
Since the end of June 2016, each of our businesses has continued
to grow its loan book and whilst the run up to Christmas remains an
important period for our home credit business, our performance to
date underpins our confidence in the full year outlook.
John de Blocq van Kuffeler
Chairman
3 August 2016
Financial review
The timing and significance of the acquisition of Everyday Loans
means that the reported results for the Group in the first half of
2016 do not reflect the underlying performance of the Group's
operations and so we have also provided pro forma figures to
illustrate what revenues, profits and other key performance metrics
would have been, had Everyday Loans been acquired at the beginning
of 2016.
Both the reported and pro forma results are significantly
affected by temporary additional commission paid to newly signed-up
agents at Loans at Home, fair value adjustments and the
amortisation of acquired intangibles. There are no directly
comparable pro forma figures for the first half of 2015 as the
Company listed in February 2015 as a cash shell and had no revenue
during the first half of 2015.
Group reported results
The reported results for the Group include a full period of
Loans at Home that was acquired on 4 August 2015 and approximately
three months' performance from Everyday Loans that was acquired on
13 April 2016.
6 months to 30 Jun 2016 2016 2016 2015
Normalised Fair value Reported Reported
adjustments
and
amortisation
of
acquired
intangibles
GBP000 GBP000 GBP000 GBP000
--------------------------- ----------- -------------- --------- ---------
Revenue 31,315 (2,192) 29,123 -
Impairments (9,891) - (9,891) -
=========== ============== ========= =========
Revenue less impairments 21,424 (2,192) 19,232 -
Administrative expenses (17,498) (4,807) (22,305) (910)
=========== ============== ========= =========
Adjusted operating
profit (loss) 3,926 (6,999) (3,073) (910)
Temporary additional
commission (1,002) - (1,002) -
=========== ============== ========= =========
Operating profit
(loss) 2,924 (6,999) (4,075) (910)
Exceptional items - (626) (626) -
Net finance (cost)/income (1,301) - (1,301) 52
Profit (loss) before
tax 1,623 (7,625) (6,002) (858)
Tax (316) 1,400 1,084 -
----------- -------------- --------- ---------
Profit (loss) after
tax 1,307 (6,002) (4,918) (858)
Earnings (loss)
per share (1.67)p (2.20)p
Dividend per share 0.30p -
--------------------------- ----------- -------------- --------- ---------
Normalised revenue was GBP31.3m (2015: nil) reflecting a full
period of Loans at Home and approximately three months of Everyday
Loans. This fed through into an adjusted operating profit of
GBP3.9m (2015: loss of GBP0.9m). This was then reduced by temporary
additional commission paid to newly signed-up agents of GBP1.0m
(2015: nil) as well as fair value adjustments and amortisation of
acquired intangibles totalling GBP7.0m (2015: nil). As a result,
the reported operating loss in the first half of 2016 was GBP4.1m
(2015: loss of GBP0.9m). Exceptional costs of GBP0.6m and net
interest costs of GBP1.3m (2015: net interest income of GBP52,000)
resulted in a reported loss before tax of GBP6.0m (2015: GBP0.9m).
A net tax credit of GBP1.1m meant that the loss after tax was
GBP4.9m (2015: GBP0.9m) equating to a reported loss per share of
1.67p (2015: 2.2p).
All the above activities relate to continuing operations. A more
detailed review of each of the operating businesses is outlined
below showing results on a pro forma as well as a reported
basis.
Divisional overview
Everyday Loans
Having announced the proposed acquisition of Everyday Loans on 4
December 2015, the transaction completed on 13 April 2016 following
receipt of the requisite change of control approval from the FCA.
As a result, we have included both reported and pro forma figures
for Everyday Loans.
As the largest branch-based lender in the UK's non-standard
finance sector, Everyday Loans is well-positioned to continue to
fill the void left by a number of major sub-prime, branch-based
lenders that exited the market in the aftermath of the financial
crisis.
As at 30 June 2016 Everyday Loans had over 37,000 active
customers across the UK, the vast majority of whom make their
initial contact remotely but whose application is then reviewed
during an interview that usually takes place face-to-face in one of
our branches. The investment in branch-based lending creates a more
bespoke and thorough lending experience which benefits our
customers as well as the business by enabling better lending
decisions.
As a result, Everyday Loans's track record and financial
performance has remained strong through the economic cycle while
many other lenders have faltered. Customers appreciate the greater
amount of personal contact in our business model, as evidenced by
high satisfaction levels amongst existing customers, many of whom
are likely to bring repeat business and refer new customers to
us.
Reported results
Normalised revenue was GBP10.0m (2015: nil) and reflected the
inclusion of Everyday Loans from 13 April 2016. Fair value
adjustments of GBP2.0m (2015: nil) were due to the unwinding of the
adjustment made to the acquired loan portfolio and resulted in
reported revenue of GBP8.1m (2015: nil). Impairments were GBP2.0m
(2015: nil) while administrative expenses were GBP4.4m (2015: nil)
resulting in total normalised operating profit of GBP3.6m (2015:
nil) and reported operating profit of GBP1.7m.
Since completing the acquisition in April 2016 we have enabled
the business to expand its product range and lend to a wider
customer base that continues to deliver attractive risk-adjusted
returns. We continue to believe that the branch-based approach
provides Everyday Loans with a significant advantage over other
more remote lenders in being able to properly assess both
affordability and propensity to pay and so whilst customers with
lower credit scores do carry more risk, at higher APRs the
risk-adjusted return remains attractive.
6 months to 30 2016 2016 2016 2015
June Normalised(6) Fair value Reported Reported
Adjustments
GBP000 GBP000 GBP000 GBP000
-------------------------- --------------- ------------- ---------- ----------
Revenue 10,047 (1,979) 8,068 -
Impairments (1,979) - (1,979) -
=============== ============= ========== ==========
Revenue less impairments 8,068 (1,979) 6,089
Admin expenses (4,434) - (4,434) -
=============== ============= ========== ==========
Operating profit 3,634 (1,979) 1,655 -
Net finance cost (787) - (787) -
=============== ============= ========== ==========
Profit before tax 2,847 (1,979) 868 -
Taxation (560) 396 (164) -
=============== ============= ========== ==========
Profit after tax 2,287 (1,583) 704 -
=============== ============= ========== ==========
Key Performance
Indicators
Number of branches 36 36 -
Period end customer
numbers (000) 37.2 37.2 -
Period end loan
book(7) GBP112.6m GBP112.6m -
Operating profit
margin 36.2% 20.5% -
Impairments/revenue 19.7% 24.5%
========================== =============== ============= ========== ==========
(6) Reported figures, adjusted to exclude fair value adjustments
and amortisation of acquired intangibles
(7) Excluding fair value adjustments
Pro forma results
Pro forma normalised revenue reached GBP23.0m driven by further
growth in the loan book that by 30 June 2016 had reached GBP112.6m,
thanks to continued strong demand for the Group's products as well
as the benefit of an increase in yield from a shift in the product
mix. Impairments were 19.1% of revenue or GBP4.4m reflecting the
strong loan book growth and an expansion of the Group's customer
base. Administrative expenses were GBP10.4m resulting in normalised
operating profit of GBP8.2m.
6 months to 30 June 2016
Pro forma
Normalised(8)
GBP000
----------------------------------- ---------------
Revenue 23,038
Impairments (4,410)
===============
Revenue less impairments 18,628
Admin expenses (10,392)
===============
Operating profit 8,236
Net finance cost (2,792)
===============
Profit before tax 5,444
Taxation (1,083)
===============
Profit after tax 4,361
===============
Key Performance Indicators
Number of branches 36
Period end customer numbers (000) 37.2
Period end loan book(9) GBP112.6m
Operating profit margin 35.7%
Impairments/revenue 19.1%
=================================== ===============
(8) Assuming Everyday Loans was acquired on 1 January 2016 and
adjusted to exclude fair value adjustments and amortisation
(9) Excluding fair value adjustments
Plans for the rest of 2016
For the rest of 2016 and into 2017, the two main strategies for
growth are to expand the network of 36 branches and establish a
broader product offering to once again include customers with lower
credit scores.
Despite already having a well-established branch based network
across the UK, we have identified the potential for up to 20
additional branches thereby reducing the travel time for customers,
improving conversion rates and increasing the size of our potential
customer base. Having opened a new branch in Preston in July, we
plan to open four more new branches in the second half of 2016
which should mean that approximately 80% of postcodes will be
within a 30 minute drive of one of our branches.
In terms of our customer offer, we continue to develop new
products that we believe will complement our existing range,
improve conversion and drive further loan book growth.
Loans at Home
Loans at Home is one of the UK's largest home credit businesses
and was acquired on 4 August 2015 for GBP82.4m. Having installed a
new management team in the autumn of 2015, our primary goals for
2016 were to expand the number of agents and increase customer
recruitment. Despite having set some ambitious first half targets
in terms of loan book growth, number of agents and active
customers, the business is ahead of our original plans on each of
these key metrics. The shift in approach by the market leader in
this segment, changes to the regulatory regime and a generally
positive economic backdrop for our target customer segments, have
together created a significant opportunity for the business to grow
substantially.
At completion the business had a total of 557 self-employed
agents servicing 87,000 active customers and net loan book of
GBP22.6m. By 30 June 2016 we had grown the number of agents by over
50% to 840 and the number of active customers by 13% to 98,000. Of
the 283 new agents added since 4 August 2015, approximately 50%
have joined from other home credit businesses and therefore have
access to a large potential pool of former home credit customers
that they know well and this supports our objectives for future
customer and loan book growth. Whilst new agents require additional
commission for the transition period during which they establish
their own active customer base, this is seen as a modest and
worthwhile temporary investment in further loan book growth. In the
six months to 30 June 2016, the net value of loans issued was up by
27% versus the same period in 2015. As at 30 June 2016 the net loan
book had increased to GBP26.9m, a 19% increase since 4 August
2015.
While the growth in the loan book and the large number of new
agencies added has been better than expected, it has also prompted
a larger increase in impairments than originally expected. We are
managing this carefully and expect that the ratio of impairments to
revenue for the new agencies added will gravitate towards the
long-term average as these agencies mature over the next 12-18
months.
The home credit business is highly seasonal with the majority of
loans issued during the second half and in particular in the run-up
to Christmas and December tends to be the peak lending month. The
balance of revenue and profit between the first half and second
half of the year is also heavily influenced by the Group's
accounting policies. These tend to smooth the recognition of
revenue throughout the year while requiring that impairments are
made only after there is evidence that a customer balance may be
impaired, such as when a payment has been missed. Given the
concentration of lending around Christmas, it is during the early
part of the following calendar year that home credit businesses
experience the largest impairment charges as the performance of
loans made around Christmas becomes apparent. As a result, profits
tend to be weighed towards the second half of the calendar
year.
Reported results
Normalised revenue was GBP20.7m (2015: nil), reflecting the
inclusion of Loans at Home for the first time. Reported revenue was
slightly lower due to the unwinding of the fair value adjustment
made to the loan book at completion.
Adjusted operating profit of GBP1.8m (2015: n/a) was after
deducting administration costs of GBP11.0m that included GBP3.7m of
agent commissions (2015: n/a). We have broken out the GBP1.0m of
temporary additional commission (2015: nil) that was paid in the
period to new agents joining our network since August 2015. These
agents are already proving to be high performers both in terms of
collections and the number of new customers they are adding to our
network, both of which are encouraging lead indicators as we enter
the seasonally important second half. Reported operating profit was
GBP0.6m (2015: nil) reflecting the cost of temporary additional
commission paid to agents and the fair value adjustment to revenue
outlined above.
Our new handheld collections application (app) began a period of
live-testing by agents in June 2016 with plans to roll-out
company-wide during the third quarter. Loaded on to the agent's own
mobile device, the new app has been designed to significantly
improve the smooth running of the collection process and should
also result in some modest savings in administrative cost. Drawing
upon our experience during the testing phase of the collections
app, a new lending app is also at an advanced stage of design and
is expected to be tested later this year with roll-out to agents
expected in early 2017.
6 months to 30 2016 2016 2016 2015
June Normalised(10) Fair value Reported Reported
Adjustments
GBP000 GBP000 GBP000 GBP000
====================== ================ ============= ========== ==========
Revenue 20,700 (213) 20,487 -
Impairments (7,849) - (7,849) -
================ ============= ========== ==========
Revenue less
impairments 12,851 (213) 12,638
Admin expenses (11,013) - (11,013) -
================ ============= ========== ==========
Adjusted operating
profit 1,838 (213) 1,625 -
Temporary additional
commission (1,002) - (1,002)
================ ============= ========== ==========
Operating profit 836 (213) 623
Net finance cost (176) - (176) -
================ ============= ========== ==========
Profit before
tax 660 (213) 447 -
Taxation (132) 43 (89) -
================ ============= ========== ==========
Profit after
tax 528 (170) 358 -
================ ============= ========== ==========
Key Performance
Indicators
Period end agent
numbers* 840 840 557
Period end number
of branches* 44 44 39
Period end customer
numbers* 98,000 98,000 87,000
Period end loan
book (GBPm)(11)
* 26.9 26.9 22.6
Adjusted operating
profit margin 8.9% 7.9% n/a
Impairments/revenue 37.9% 38.3% n/a
====================== ================ ============= ========== ==========
(10) Normalised to exclude fair value adjustments related to the
acquisition and subsequent restructuring of Loans at Home.
(11) Excluding fair value adjustments
* Note KPIs for 2015 are as at 4 August 2015 and after taking
into account the various accounting adjustments that were made on
acquisition.
Plans for the rest of 2016
We are focused on delivering loan book growth of at least 20%
whilst carefully managing impairments and operating costs. Having
enjoyed a period of exceptional growth in the number of agents
joining our network since August 2015, we expect to revert to a
more steady progression in the second half of 2016 with the result
that temporary additional commission costs are expected to begin to
reduce, just as the demand for our products reaches its seasonal
peak. In addition, as our recently added customer cohorts start to
mature, loan volumes should increase and impairments as a
percentage of revenue should fall, delivering attractive revenue
and profit growth. Whilst we will continue to look for
appropriately priced bolt-on acquisition opportunities in the home
credit segment and given the strong growth already achieved in the
year-to-date, we remain cautious on taking any steps that might
distract management from the core operations.
Trusttwo
The Group's third operating division, Trusttwo, was acquired as
part of Everyday Loans. Whilst still relatively small compared with
the other two business areas, we believe that it has significant
potential and have therefore chosen to split out its financial
performance separately from Everyday Loans, again including pro
forma and reported results.
Started in 2014, Trusttwo operates in the fast growing
guaranteed loans segment of the non-standard finance sector and is
able to rely on much of the Everyday Loans infrastructure including
technology and underwriting.
Trusttwo's core customer is typically a UK resident who falls
into one of the younger age brackets and has either a limited or
impaired credit history. Mainstream lenders would be likely to
charge a higher APR for an unsecured loan that may make the loan
unaffordable for the customer and result in them being rejected.
However, such a customer may be ideal for a guaranteed loan through
Trusttwo if they can find a suitable guarantor - normally someone
who meets mainstream prime and near prime risk lending
requirements. When these borrowers make their loan repayments on
time, it can help to improve their credit rating and open-up access
to lower cost sources of credit in the future, without needing a
guarantor.
No upfront fees are charged for the application process. After
the applicant's guarantor consents to the arrangement via an online
link, successful applications result in the loan being paid into
the account of the guarantor who then transfers the funds to the
applicant which helps to counter fraudulent applications.
Loans typically range in size from GBP1,000 up to GBP7,500, can
be used for almost any purpose and are repayable in fixed monthly
instalments over 13 to 60 months requiring no direct security,
(with overpayments allowed at any time without penalty). Interest
rates range from 39.9% to 49.9%, with a representative APR of
39.9%.
In putting together Trusttwo's operating platform and
infrastructure, management ensured that it would be able to
scale-up quickly and without significant further investment. Given
the size of the opportunity and the inherent operating capacity
that exists within its business model, we believe that there is
significant scope to grow the business over the coming years.
Reported results
As at 30 June 2016 the business had a net loan book of GBP7.3m
delivering reported revenue of GBP0.5m (2015: nil) and operating
profit of GBP0.3m (2015: nil) reflecting the performance in the
three month period since acquisition.
6 months to 30 June 2016 2015
Reported Reported
GBP000 GBP000
============================= ========== ==========
Revenue 568 -
Impairments (63)
========== ==========
Revenue less cost of sales 505
Admin expenses (236) -
========== ==========
Operating profit 269 -
Net finance cost (67) -
---------- ----------
Profit before tax 202 -
Taxation (40) -
========== ==========
Profit after tax 162 -
========== ==========
Key Performance Indicators
Period end customer numbers
(000) 3.0 -
Period end loan book (GBPm) 7.3 -
Operating profit margin 47.3% -
Impairment/revenue 11.1%
============================= ========== ==========
Pro forma results
On a pro forma basis, assuming the business had been acquired at
the beginning of 2016, Trusttwo generated pro forma revenue of
GBP1.1m and pro forma operating profit of GBP0.5m.
6 months to 30 June 2016
Pro forma(9)
GBP000
=================================== ==============
Revenue 1,136
Impairments (179)
==============
Revenue less cost of sales 957
Admin expenses (492)
==============
Operating profit 465
Net finance cost (185)
--------------
Profit before tax 280
Taxation (56)
==============
Profit after tax 224
==============
Key Performance Indicators
Period end customer numbers (000) 3.0
Period end loan book (GBPm) 7.3
Operating profit margin 40.9%
Impairment/revenue 15.8%
=================================== ==============
(9) Assuming Trusttwo was acquired on 1 January 2016 and
adjusted to exclude fair value adjustments and amortisation
Plans for the rest of 2016
To meet our long-term growth targets for Trusttwo we have
already begun to implement a number of operational plans. We
recently appointed Richard Sharp as Managing Director of Trusttwo.
Richard joined us from Dollar Financial and has 15 years'
experience in consumer finance which will prove invaluable in
steering Trusttwo through what we plan to be a period of
significant growth. Among the initiatives being deployed are:
first, an expansion of the parameters for both size of loan and
interest rate charged so that both are more in-line with those of
our main competitors; second, we intend to leverage the Everyday
Loans branch network that has approximately 70-80,000 applications
a month, of which over 95% don't get approved or are abandoned and
some of which may prove to be attractive leads for Trusttwo; third,
we are focused on establishing long-term commercial arrangements
with large financial brokers that have expressed a desire to help
support an alternative provider to the market leader; fourth, we
are focused on improving the customer journey with a view to
enhancing their experience as well as improving conversion; and
finally we continue to explore the possibility of making one or
more small bolt-on acquisitions in the guaranteed loan segment,
subject to the availability of suitable opportunities at the right
price.
Central costs
6 months to 2016 2016 2016 2015
30 June Normalised(10) Amortisation Reported Reported
of acquired
intangibles
GBP000 GBP000 GBP000 GBP000
================ ================ ============== ========== ==========
Revenue - - - -
Admin expenses (1,815) (4,807) (6,622) (910)
Exceptional
items - (626) (626) -
Operating loss (1,815) (5,433) (7,248) (910)
Net finance
(cost)/income (271) - (271) 52
---------------- -------------- ---------- ----------
Loss before
tax (2,086) (5,433) (7,519) (858)
Taxation 416 961 1,377 -
================ ============== ========== ==========
Loss after
tax (1,670) (4,472) (6,142) (858)
================ ============== ========== ==========
(10) Adjusted to exclude amortisation of acquired intangibles
related to the acquisition of Loans at Home and Everyday Loans
Administrative expenses for the period totalled GBP1.8m (2015:
GBP0.9m) and include head office costs associated with the running
of the plc as well as advisory and other related expenses
associated with the review of potential acquisition targets. In
addition, the Group incurred GBP4.8m of amortisation of intangible
assets recognised on the acquisition of both Loans at Home and
Everyday Loans (2015: nil). An exceptional charge of GBP0.6m (2015:
nil) related to stamp duty paid at completion on the acquisition of
Everyday Loans. Net interest of GBP0.3m (2015: GBP0.1m) related to
the non-utilisation fee on the Everyday Loans bank facility prior
to the drawdown at completion.
Principal risks
There are a number of potential risks and uncertainties which
could have a material impact on the Group's performance over the
remaining six months of the financial year and could cause reported
and pro forma results to differ materially from expected and
historical results
The principal risks facing the Group, together with the Group's
risk management process in relation to these risks, are unchanged
from those reported in the Group's Annual Report for the period
ended 31 December 2015 (which is available for download at
www.nonstandardfinance.com) and relate to the following areas:
-- Conduct - risk of poor outcomes for our customers
or other key stakeholders as a result of the
Group's actions;
-- Regulation - risk through changes to regulations
or a failure to comply with existing rules
and regulations;
-- Credit - risk of loss through poor underwriting
or a diminution in the credit quality of the
Group's customers;
-- Business strategy and operations - risk that
the Group fails to execute its plan as expected
or that the outcome from executing such strategy
is not as planned; and
-- Liquidity - while the Group is well-capitalised
and has secured committed debt facilities of
GBP95m with an opportunity to increase, with
the consent of the banks, to GBP120m, prevailing
uncertainty in global financial markets following
the UK's decision to leave the European Union
means that there is a risk that the Group may
be unable to secure sufficient finance in the
future to execute its long-term business strategy.
On behalf of the Board of Directors
Nick Teunon
Chief Financial Officer
3 August 2016
Statement of Directors' responsibilities
The Directors confirm that, to the best of their knowledge, the
unaudited condensed interim financial statements have been prepared
in accordance with IAS 34 as adopted by the European Union, and
that the interim report includes a fair review of the information
required by DTR 4.2.7R and DTR 4.2.8R, namely:
-- An indication of important events that have
occurred during the first six months of the
financial year and their impact on the unaudited
condensed interim financial statements, and
a description of the principal risks and uncertainties
for the remaining six months of the financial
year; and
-- Material related party transactions that have
occurred in the first six months of the financial
year and any material changes in the related
party transactions described in the last annual
report and financial statements
The current directors of Non-Standard Finance plc are listed in
the 2015 Annual Report & Financial Statements. There have been
no changes in directors during the six months ended 30 June 2016. A
list of current directors is also maintained on the Non-Standard
Finance website: www.nonstandardfinance.com.
The maintenance and integrity of the Non-Standard Finance
website is the responsibility of the Directors. The work carried
out by the auditors does not involve consideration of these matters
and, accordingly, the auditors accept no responsibility for any
changes that may have occurred to the unaudited condensed interim
financial statements since they were initially presented on the
website.
Legislation in the United Kingdom governing the preparation and
dissemination of unaudited condensed interim financial statements
may differ from legislation in other jurisdictions.
On behalf of the Board of Directors
Nick Teunon
Chief Financial Officer
Independent review report to Non-Standard Finance plc
We have been engaged by the company to review the condensed set
of financial statements in the half-yearly financial report for the
six months ended 30 June 2016 which comprises the income statement,
the balance sheet, the statement of changes in equity, the cash
flow statement and related notes 1 to 17. We have read the other
information contained in the half-yearly financial report and
considered whether it contains any apparent misstatements or
material inconsistencies with the information in the condensed set
of financial statements.
This report is made solely to the company in accordance with
International Standard on Review Engagements (UK and Ireland) 2410
"Review of Interim Financial Information Performed by the
Independent Auditor of the Entity" issued by the Auditing Practices
Board. Our work has been undertaken so that we might state to the
company those matters we are required to state to it in an
independent review report and for no other purpose. To the fullest
extent permitted by law, we do not accept or assume responsibility
to anyone other than the company, for our review work, for this
report, or for the conclusions we have formed.
Directors' responsibilities
The half-yearly financial report is the responsibility of, and
has been approved by, the Directors. The Directors are responsible
for preparing the half-yearly financial report in accordance with
the Disclosure and Transparency Rules of the United Kingdom's
Financial Conduct Authority.
The annual financial statements of the company are prepared in
accordance with IFRSs as adopted by the European Union. The
condensed set of financial statements included in this half-yearly
financial report have been prepared in accordance with the
accounting policies the company intends to use in preparing its
next annual financial statements.
Our responsibility
Our responsibility is to express to the Company a conclusion on
the condensed set of financial statements in the half-yearly
financial report based on our review.
Scope of review
We conducted our review in accordance with International
Standard on Review Engagements (UK and Ireland) 2410 "Review of
Interim Financial Information Performed by the Independent Auditor
of the Entity" issued by the Auditing Practices Board for use in
the United Kingdom. A review of interim financial information
consists of making inquiries, primarily of persons responsible for
financial and accounting matters, and applying analytical and other
review procedures. A review is substantially less in scope than an
audit conducted in accordance with International Standards on
Auditing (UK and Ireland) and consequently does not enable us to
obtain assurance that we would become aware of all significant
matters that might be identified in an audit. Accordingly, we do
not express an audit opinion.
Conclusion
Based on our review, nothing has come to our attention that
causes us to believe that the condensed set of financial statements
in the half-yearly financial report for the six months ended 30
June 2016 is not prepared, in all material respects, in accordance
with International Accounting Standard 34 as adopted by the
European Union and the Disclosure and Transparency Rules of the
United Kingdom's Financial Conduct Authority.
Deloitte LLP
Chartered Accountants and Statutory Auditor
London, United Kingdom
3 August 2016
Financial statements
Consolidated statement of comprehensive income for the six
months ended 30 June 2016
Note Before fair Fair value
value adjustments, adjustments,
amortisation amortisation Period
of acquired of acquired Six months from incorporation
intangibles intangibles ended to
and exceptional and exceptional 30 June 30 June
items items 2016 2015
GBP000 GBP000 GBP000 GBP000
---------------------------------- ----- -------------------- ----------------- ----------- --------------------
Revenue 4 31,315 (2,192) 29,123 -
Cost of sales (9,891) - (9,891) -
Administrative
expenses (18,500) (4,807) (23,307) (910)
Operating profit/(loss) 2,924 (6,999) (4,075) (910)
Exceptional
items 5 - (626) (626) -
==================== ================= =========== ====================
Profit/(loss)
on ordinary
activities
before interest
and tax 5 2,924 (7,625) (4,701) (910)
Net finance
(cost)/income (1,301) - (1,301) 52
Profit/(loss)
on ordinary
activities
before tax 1,623 (7,625) (6,002) (858)
Tax on ordinary
activities 7 (316) 1,400 1,084 -
Profit/(loss)
for the period 1,307 (6,225) (4,918) (858)
Total comprehensive
profit/(loss)
for the period 1,307 (6,225) (4,918) (858)
Loss attributable
to:
* Owners of the parent (4,918) (858)
* Non-controlling interests - -
Loss per share
Six months ended 30 June Note 2016 2015
pence pence
-------------------------- ----- ------- -------
Basic and diluted 6 (1.67) (2.20)
There are no recognised gains or losses other than disclosed
above and there have been no discontinued activities in the
period.
Consolidated statement of financial position as at 30 June
2016
Note 30 June 2016 31 December
2015
GBP000 GBP000
------------------------------- ----- ------------- ------------
ASSETS
Non-current assets
Goodwill 132,071 40,176
Intangible assets 9 23,318 14,119
Property, plant and
equipment 10 3,937 1,718
------------- ------------
159,326 56,013
Current assets
Inventories 3 3
Amounts receivable
from customers 11 168,790 28,412
Trade and other receivables 12,388 10,275
Cash and cash equivalents 5,002 7,320
------------- ------------
186,183 46,010
Total assets 345,509 102,023
------------- ------------
LIABILITIES AND EQUITY
Current liabilities
Trade and other payables 9,490 13,803
Deferred tax liability 12 9,205 3,057
18,695 16,860
Non-current liabilities 73,700 -
------------- ------------
Total non-current liabilities 73,700 -
Equity attributable
to owners of the parent
Share capital 13 15,852 5,264
Share premium 14 254,995 92,714
Retained loss (17,988) (13,070)
------------- ------------
252,859 84,908
Non-controlling interests 255 255
------------- ------------
Total equity 253,114 85,163
Total equity and liabilities 345,509 102,023
------------- ------------
These financial statements were approved by the Board of
Directors on 3 August 2016.
Signed on behalf of the Board of Directors
Nick Teunon
Chief Financial Officer
3 August 2016
Consolidated statement of changes in equity for the six months
ended 30 June 2016
Share Share Retained Non-controlling Total
capital premium loss interest
GBP000 GBP000 GBP000 GBP000 GBP000
--------------------- --------- --------- --------- ---------------- ---------
At incorporation - - - - -
Total comprehensive
loss for the
period - - (858) - (858)
Transactions
with owners,
recorded directly
in equity:
Issue of shares 5,264 92,714 - 255 98,233
At 30 June 2015 5,264 92,714 (858) 255 97,375
--------- --------- --------- ---------------- ---------
Total comprehensive
loss for the
period - - (12,212) - (12,212)
At 31 December
2015 5,264 92,714 (13,070) 255 85,163
--------- --------- --------- ---------------- ---------
Total comprehensive
loss for the
period - - (4,918) - (4,918)
Transactions
with owners,
recorded directly
in equity:
Issue of shares 10,588 162,281 - - 172,869
At 30 June 2016 15,852 254,995 (17,988) 255 253,114
--------- --------- --------- ---------------- ---------
Consolidated statement of cash flows for the six months ended 30
June 2016
Six months ended 30 June Note 2016 2015
GBP000 GBP000
------------------------------- ----- ---------- -------
Net cash used in operating
activities 16 (14,813) (545)
Cash flows used in investing
activities
Purchase of property,
plant and equipment (1,989) (58)
Acquisition of subsidiary 15 (230,784) -
---------- -------
Net cash used in investing
activities (232,773) (58)
Cash flows from financing
activities
Net finance (cost)/income (1,301) 52
Debt raising 73,700 -
---------- -------
Proceeds from issue of
share capital 172,869 97,854
---------- -------
Net cash from financing
activities 245,268 97,906
Net (decrease) increase
in cash and cash equivalents (2,318) 97,303
Cash and cash equivalents
at beginning of period 7,320 -
---------- -------
Cash and cash equivalents
at end of period 5,002 97,303
---------- -------
Notes to the financial statements for the six months ended 30
June 2016
General Information
Non-Standard Finance plc is a public limited company
incorporated and domiciled in the United Kingdom. The address of
the registered office is 5(th) Floor, 6 St Andrew Street, London,
EC4A 3AE.
The unaudited condensed interim financial statements do not
constitute the statutory financial statements of the Group within
the meaning of section 434 of the Companies Act 2006. The statutory
financial statements for the period ended 31 December 2015 were
approved by the Board of Directors on 4 March 2016 and have been
delivered to the Registrar of Companies. The report of the auditors
on those financial statements was unqualified, did not draw
attention to any matters by way of emphasis and did not contain any
statement under section 498(2) or (3) of the Companies Act
2006.
The unaudited condensed interim financial statements for the six
months ended 30 June 2016 have been reviewed, not audited, and were
approved by the Board of Directors on 3 August 2016.
1. Basis of preparation
The unaudited condensed interim financial statements for the six
months ended 30 June 2016 have been prepared in accordance with IAS
34 'Interim Financial Reporting' as adopted by the European Union.
The unaudited condensed interim financial statements should be read
in conjunction with the statutory financial statements for the
period ended 31 December 2015 which have been prepared in
accordance with International Financial Reporting Standards (IFRS)
as adopted by the European Union.
The Directors have reviewed the Group's budgets, plans and cash
flow forecasts for 2016 together with outline projections for the
three subsequent years. Based on this review, they are satisfied
that the Group has adequate resources to continue to operate for
the foreseeable future. For this reason, the Directors continue to
adopt the going concern basis in preparing the unaudited condensed
interim financial statements.
2. Accounting policies
The accounting policies applied in preparing the unaudited
condensed interim financial statements are consistent with those
used in preparing the statutory financial statements for the period
ended 31 December 2015.
Taxes on profits in interim periods are accrued using the tax
rate that will be applicable to expected total annual profits.
New and amended standards and interpretations need to be adopted
in the first interim financial statements issued after their
effective date (or date of early adoption). There are no new IFRSs
or IFRICs that are effective for the first time for the six months
ended 30 June 2016 which have a material impact on the Group.
Intangible assets
Intangible assets include intangibles in respect of the customer
lists and agent relationships at Loans at Home and the Loans at
Home brand and acquisition intangibles in respect of the customer
lists, broker relationships and Credit Decisioning technology at
Everyday Loans and the Everyday Loans brand.
The fair value of the customer lists of Loans at Home and
Everyday Loans on acquisition has been estimated by calculating the
Net Present Value (NPV) of the discounted cash flows from each new
re-loan provided to this, discrete set of known customers. The
Board of Directors will re-calculate the NPV at each future
accounting date using the same assumptions, limited to the then
existing customer lists.
The fair value of Loans at Home's agent relationships on
acquisition has been estimated by valuing the cost to set up a
similar network of trained agents.
The fair value of Everyday Loans' broker relationships on
acquisition have been estimated by calculating the NPV of the
discounted cash flows from the cost avoided each year due to having
the broker relationships in place on new loan volumes written by
existing brokers. The Board of Directors will re-calculate the NPV
at each future accounting date using the same assumptions, limited
to the then existing brokers.
The fair value of Everyday Loans' Credit Decisioning technology
on acquisition has been estimated by assessing the likely
commercial level of royalties that would be payable to a third
party were the technology licenced rather than owned, calculated as
a percentage of forecast revenues and discounted to the date of the
transaction. The Board of Directors will re-value the technology
using the same methodology at each future accounting date.
The fair value of Loans at Home's brand and Everyday Loans'
brand on acquisition has been estimated by assessing the likely
commercial level of royalties that would be payable to a third
party were the brand licenced rather than owned, calculated as a
percentage of forecast revenues and discounted to the date of the
transaction. The Board of Directors will re-value the brand using
the same methodology at each future accounting date.
Amortisation is charged to the statement of comprehensive
income, unless otherwise agreed, over their estimated useful lives
as follows:
Customer lists Between 5 and
7 years
Agent network 20% reducing
balance
Broker relationships 2 to 3 years
Credit Decisioning 4 years
technology
Brand Between 1 and
5 years
The useful economic life and amortisation method of intangible
assets are reviewed at least at each balance sheet date. Impairment
of intangible assets is only reviewed where circumstances indicate
that the carrying value of an asset may not be fully
recoverable.
Financial instruments
Amounts receivable from customers
Customer receivables, originated by the Group, are initially
recognised at the amount loaned to the customer plus directly
attributable costs. Subsequently, receivables are increased by
revenue and reduced by cash collections and any deduction for
impairment. The Directors assess on an ongoing basis whether there
is objective evidence that customer receivables are impaired at
each balance sheet date.
Recognition of incurred losses
For Loans at Home objective evidence of impairment is based on
the payment performance of loans in the previous 13 weeks as this
is considered to be the most appropriate indicator of credit
quality. Loans are deemed to be impaired when the cumulative amount
of between two and four contractual weekly payments (depending on
length of relationship with the customer) have been missed in the
previous 13 week period.
For Everyday Loans, the criteria that the Company uses to
determine that there is objective evidence of impairment loss
include, but are not limited to, the following:
-- Delinquency in contractual payments
of principal or interest;
-- Cash flow difficulties experienced
by the borrower; and
-- Initiation of bankruptcy proceedings
An impairment loss is calculated by reference to arrears stages
and is measured as the difference between the carrying value of the
loans and the present value of estimated future cash flows
discounted at the original effective interest rate. The assumptions
for estimating future cash flows are based upon observed historical
data and updated as management considers appropriate to reflect
current and future conditions. All assumptions are reviewed
regularly to take account of differences between previously
estimated cash flows on impaired debt and the eventual losses.
3. Critical accounting judgements and key sources of estimation uncertainty
The preparation of financial statements in conformity with
generally accepted accounting practice requires management to make
estimates and judgements that affect the reported amounts of assets
and liabilities as well as the disclosure of contingent assets and
liabilities at the year-end date and the reported amounts of
revenues and expenses during the reporting period.
Estimates and underlying assumptions are reviewed on an ongoing
basis. Revisions to accounting estimates are recognised in the
period in which the estimates are revised and in any future periods
affected.
Determination of cash generating units
For the purposes of assessing impairment, assets are grouped at
the lowest levels for which there are separately identifiable cash
flows (cash-generating units). The Board of Directors consider
Loans at Home, Everyday Loans and Non-Standard Finance plc (central
costs), as one unit. Everyday Loans is split into two segments for
segmental reporting, Everyday Loans and Trusttwo.
Impairment of goodwill
Determining whether goodwill is impaired requires an estimation
of the value in use of the cash generating units (CGUs) to which
goodwill has been allocated. The value in use calculation requires
the Group to estimate the future cash flows expected to arise from
the CGU and apply a suitable discount rate in order to calculate
the present value.
The assessment of impairment of goodwill reflects a number of
key estimates, which have a material effect on the carrying value
of the asset. These include:
-- Cash flow forecast which have been extracted
from the budget, which involves inherent uncertainty,
particularly in respect of gross loan values,
collections performance and the cost base of
the business
-- Estimates made on the disposal costs of the
business.
-- The Weighted Average Cost of Capital (WACC)
applied to determine the Net Present Value
(NPV) of future cash flows.
The nature and inherent uncertainty relating to the above
judgements and estimates means that the forecast cash flows may be
materially different from actual cash flows. A material future
reduction in forecast surplus cash flows would necessitate a full
impairment review and the possibility of a material impairment
charge in future years.
The Group has produced a forecast to 31 December 2018 and
applied three valuation approaches to establish the recoverable
amount of the CGU. These were:
1. A Price/Total Net Asset Value (TNAV) multiple
based on the Return on TNAV of the business,
with the multiple calculated by using a regression
analysis for comparable speciality finance
company valuations over the last 2-years;
2. A Price/Earnings multiple based on the assumed
Earnings Growth of the business in the following
2-years, with the multiple calculated by using
a regression analysis for comparable speciality
finance company valuations over the last 2-years;
and
3. A 10-year average Price/Earnings multiple for
comparable speciality finance companies.
Under the IAS 36 Framework both the Value in Use and Fair Value
less Costs of Disposal methods can be used to assess whether
impairment is required, but if the first approach used does not
imply impairment it is not necessary to apply the second approach.
The lowest of the three valuations was used by the Group to compare
with the CGU's carrying value. This has not resulted in any
impairment of the carrying value at 30 June 2016 as the CGU's
recoverable amount exceeds its carrying value.
Amounts receivable from customers and recognition of incurred
losses
The Group reviews its portfolio of loans and receivables for
impairment at each balance sheet date. For the purposes of
assessing the impairment of customer loans and receivables,
customers are categorised into arrears stages as this is considered
to be the most reliable indication of payment performance. The
Group makes judgements to determine whether there is objective
evidence which indicates that there has been an adverse effect on
expected future cash flows.
Once a loan is deemed to be impaired, judgement is required to
determine the quantum and timing of cash flows that will be
recovered, which are discounted to present value based on the
effective interest rate (EIR) of the loan.
Customer accounts in Loans At Home are deemed to be impaired
when between two and four contractual weekly payments (depending on
length of relationship with the customer) have been missed in the
previous 13 weeks. In the weekly home credit business, receivables
are deemed to be impaired when the cumulative amount of two or more
contractual weekly payments have been missed in the previous 13
weeks, since only at this point do the expected future cash flows
from loans deteriorate significantly.
Customer accounts in Everyday Loans are impaired with reference
to arrears stages and are measured as the difference between the
carrying value of the loans and the present value of estimated
future cash flows discounted at the original effective interest
rate. The assumptions for estimating future cash flows are based
upon observed historical data and updated as management considers
appropriate to reflect current and future conditions. All
assumptions are reviewed regularly to take account of differences
between previously estimated cash flows on impaired debt and the
eventual losses.
Fair value of acquired loan book
The fair value of the acquired loan portfolio of Loans at Home
and Everyday Loans on acquisition has been estimated by discounting
expected future cash flows at a rate of 20%. The WACC used by the
Group for Loans at Home is 15% and for Everyday Loans (including
Trusttwo) is 10%, with an additional market risk premium being
added for the specific loan assets. The difference between fair
value and carrying value of the loan portfolio on acquisition will
be unwound to revenue in the statement of comprehensive income on
an effective interest rate basis over the expected life of the
acquired loans. The Board of Directors will re-value, using the
same assumptions, the remaining cash flows from the loans that were
in place at the time of acquisition, at each future accounting
date.
Intangible assets - customer lists
Loans at Home's and Everyday Loans' customer lists have been
allocated a fair value on acquisition as the existing customer base
is an important influence on the future prospects of the
business.
The customer lists have been valued by calculating the NPV of
the discounted cash flows from each new loan sold to this discrete
set of known customers. The methodology is in-line with the Group's
existing valuation model used for budgeting purposes.
The valuation of the customer lists reflects a number of key
estimates, which have a material effect on the carrying value of
the asset. These include:
-- Cash flow forecast which have been extracted
from the budget, which involves inherent uncertainty,
particularly in respect of gross loan values,
collections performance and the cost base of
the business.
-- Estimates made on the propensity to re-loan
to the customer base.
-- The WACC applied to determine the NPV of each
new re-loan.
The nature and inherent uncertainty relating to the above
judgements and estimates means that the forecast cash flows may be
materially different from actual cash flows. A material future
reduction in forecast surplus cash flows would necessitate a full
impairment review and the possibility of a material impairment
charge in future years.
4. Revenue
Revenue is recognised by applying the effective interest rate
(EIR) to the carrying value of a loan. The EIR is calculated at
inception and represents the rate which exactly discounts the
future contractual cash receipts from a loan to the amount of cash
advanced under the loan, plus directly attributable issue costs. In
addition, the EIR takes account of customers repaying early.
Six months
ended
30 June
2016
GBP000
---------------------------------------------- -----------
Interest income 31,315
Fair value unwind on acquired loan portfolio (2,192)
-----------
Total revenue 29,123
-----------
5. Segment information
Management has determined the operating segments by considering
the segment information that is reported internally to the chief
operating decision-maker, the Board of Directors. For management
purposes, the Group is currently organised into four operating
divisions Central, Loans at Home, Everyday Loans and Trusttwo.
These divisions are the operating segments for which the Group
reports its segment information internally to the Board of
Directors. The Group's operations are all located in the United
Kingdom and all revenue is attributable to customers in the United
Kingdom.
Six months Loans Everyday Total Total
ended 30 June Central at Home Loans Trusttwo 2016 2015
GBP000 GBP000 GBP000 GBP000 GBP000 GBP000
------------------------- -------- --------- --------- --------- ---------- -------
Interest income - 20,700 10,047 568 31,315 -
Fair value
unwind on acquired
loan portfolio - (213) (1,979) - (2,192) -
-------- --------- --------- --------- ---------- -------
Total revenue - 20,487 8,068 568 29,123 -
Operating (loss)/profit
before fair
value unwind,
amortisation
and exceptional
items (1,815) 836 3,634 269 2,924 (910)
Fair value
unwind on acquired
loan portfolio - (213) (1,979) - (2,192) (910)
Amortisation
of intangible
assets (4,807) - - - (4,807) -
Exceptional
items (626) - - - (626) -
-------- --------- --------- --------- ---------- -------
Operating (loss)/profit (7,248) 623 1,655 269 (4,701) (910)
Net finance
cost/(income) (271) (176) (787) (67) (1,301) 52
-------- --------- --------- --------- ---------- -------
(Loss)/profit
before tax (7,519) 447 868 202 (6,002) (858)
Tax 1,377 (89) (164) (40) 1,084 -
-------- --------- --------- --------- ---------- -------
(Loss)/profit
for the period (6,142) 358 704 162 (4,918) (858)
-------- --------- --------- --------- ---------- -------
Total assets 273,927 33,754 131,344 7,598 446,623 97,673
Total liabilities (1,039) (8,433) (89,705) (4,247) (103,424) (298)
-------- --------- --------- --------- ---------- -------
Net assets 272,888 25,321 41,639 3,351 343,199 97,375
Capital expenditure 159 928 1,083 59 2,229 58
Depreciation
of plant property
and equipment 14 177 57 3 251 2
Amortisation
of intangible
assets 4,807 - - - 4,807 -
All inter-segment transactions are transacted on an arm's-length
basis. The results of each segment have been prepared using
accounting policies consistent with those of the Group as a
whole.
6. Loss per share
Six months ended 30 June 2016 2015
Retained loss attributable
to ordinary shareholders
(GBP'000) (4,918) (858)
Weighted average number
of ordinary shares 294,851,859 38,937,453
Basic and diluted loss
per share (1.67p) (2.20p)
The loss per share was calculated on the basis of net loss
attributable to ordinary shareholders divided by the weighted
average number of ordinary shares. The basic and diluted loss per
share is the same, as the exercise of share options would reduce
the loss per share and therefore, is anti-dilutive.
Six months ended 30 June 2016 2015
-------------------------------- ------ ------
Weighted average number
of potential ordinary
shares that are not currently
dilutive 5,539 5,539
7. Taxation
The tax charge for the period has been calculated by applying
the Directors' best estimate of the effective tax rate for the
financial year of 20% (2015: 20%), to the profit before tax for the
period.
8. Dividends
The Directors have declared an interim dividend in respect of
the six months ended 30 June 2016 of 0.3 pence per share (2015:
nil) which will amount to an estimated dividend payment of
GBP951,000. This dividend is not reflected in the balance sheet as
it will be paid after the balance sheet date.
9. Goodwill
As at
30 June
2016
GBP000
---------
Cost and net book amount
At incorporation -
Acquisition of subsidiary (Loans at
Home) 40,176
---------
At 31 December 2015 40,176
Acquisition of subsidiary (Everyday
Loans) 91,895
---------
At 30 June 2016 132,071
---------
The goodwill recognised represents the difference between the
purchase consideration and the net assets acquired (including
intangible assets recognised upon acquisition).
The Group tests goodwill annually for impairment or more
frequently if there are indications that goodwill might be
impaired.
The recoverable amount has been determined based on a value in
use calculation. That calculation uses cash flow projections based
on financial budgets approved by management covering a period to 31
December 2018, disposal costs have been estimated at 2% and a
discount rate (WACC) of 15% used on the acquisition of Loans At
Home and a reduced discount rate of 10% for Everyday Loans, which
takes into account the introduction of debt into the Group. The
Directors have estimated the discount rate using pre-tax rates that
reflect current market assessments of the time value of money and
the risks specific to the market. None of the goodwill is expected
to be tax deductible.
10. Intangible assets
Customer Agent Brands Broker Technology Total
lists network relationships
GBP000 GBP000 GBP000 GBP000 GBP000 GBP000
--------- --------- -------- --------------- ----------- ---------
Cost
At 1 January
2016 17,312 540 297 - - 18,149
Additions
through acquisition 2,050 - 1,496 4,233 6,227 14,006
At 30 June
2016 19,362 540 1,793 4,233 6,227 32,155
--------- --------- -------- --------------- ----------- ---------
Amortisation
At 1 January
2016 3,869 99 62 - - 4,030
Charge for
the period 3,851 129 124 282 260 4,646
Impairment - - 161 - - 161
--------- --------- -------- --------------- ----------- ---------
At 30 June
2016 7,720 228 347 282 260 8,837
--------- --------- -------- --------------- ----------- ---------
Net book
value
--------- --------- -------- --------------- ----------- ---------
At 30 June
2016 11,642 312 1,446 3,951 5,967 23,318
--------- --------- -------- --------------- ----------- ---------
At 1 January
2016 13,443 441 235 - - 14,119
--------- --------- -------- --------------- ----------- ---------
Cost
At incorporation - - - - - -
Additions
through acquisition 17,312 540 297 - - 18,149
At 31 December
2015 17,312 540 297 - - 18,149
--------- --------- -------- --------------- ----------- -----------
Amortisation
At incorporation - - - - - -
Charge for
the period 3,869 99 62 - - 4,030
At 31 December
2015 3,869 99 62 - - 4,030
--------- --------- -------- --------------- ----------- -----------
Net book
value
--------- --------- -------- --------------- ----------- -----------
At 31 December
2015 13,443 441 235 - - 14,119
--------- --------- -------- --------------- ----------- -----------
At incorporation - - - - - -
--------- --------- -------- --------------- ----------- -----------
11. Amounts receivable from customers
As at As at
30 June 31 December
2016 2015
GBP000 GBP000
---------- -------------
Credit receivables 179,007 30,335
Loan loss provision (10,217) (1,923)
---------- -------------
Amounts receivable from customers 168,790 28,412
---------- -------------
Fair value adjustments 21,982 426
---------- -------------
Loan book 146,808 27,986
---------- -------------
The amounts receivable from customers were recognised at fair
value (net loan book value) at the date of acquisition, see note 15
for detail.
Analysis of overdue receivables from customers
As at As at
30 June 31 December
2016 2015
GBP000 GBP000
--------- -------------
Not past due or impaired 146,033 7,055
Past due but not impaired 9,172 13,538
Impaired 13,585 7,055
--------- -------------
168,790 28,412
--------- -------------
Loans at Home past due not impaired:
One week overdue 3,173 4,571
Two weeks overdue 1,558 1,696
Three weeks or more overdue 2,051 1,552
--------- -------------
6,782 7,819
Everyday Loans past due not impaired:
One month overdue 2,335 -
--------- -------------
2,335 -
--------- -------------
Trusttwo past due not impaired:
One month overdue 55 -
--------- -------------
55 -
--------- -------------
Analysis on movement on loan loss provision
GBP000
----------------------- --------
At incorporation -
Charge for the period 3,896
Unwind of discount (1,973)
At 31 December 2015 1,923
Charge for the period 10,199
Unwind of discount (1,905)
--------
At 30 June 2016 10,217
--------
The EIR used during the period to 30 June 2016 for Loans at Home
was 383%, for Everyday Loans was 39.72% and for Trusttwo was
30.49%.
Deferred tax
GBP000
---------
At incorporation -
Recognition of intangible assets at acquisition
of Loans at Home (4,828)
Credit for the period 1,771
---------
At 31 December 2015 (3,057)
Recognition of intangible assets at acquisition
of Everyday Loans (7,551)
Credit for the six month period 1,403
---------
At 30 June 2016 (9,205)
---------
GBP000
At incorporation -
Recognition of intangible assets at acquisition
of Loans at Home (4,828)
Credit for the period 1,771
---------
At 31 December 2015 (3,057)
Recognition of intangible assets at acquisition
of Everyday Loans (7,551)
Credit for the six month period 1,403
---------
At 30 June 2016 (9,205)
---------
The deferred tax liability for the six months to 30 June 2016
was recognised on the intangible assets upon acquisition of
Everyday Loans. The intangible assets will be amortised in future
periods for which tax deductions will not be available.
12. Share capital and share premium
On 7 January 2016, the share capital was increased by the
issuance of 188,235,825 Ordinary Shares of GBP0.05 each at a
premium of GBP0.80 each.
Upon completion of the acquisition of the Everyday Loans Group
from Secure Trust Bank PLC on 13 April 2016, the share capital was
further increased by the issuance of 23,529,412 Ordinary Shares of
GBP0.05 each at a premium of GBP0.80 each to Secure Trust Bank
PLC.
The Company's share capital is denominated in Sterling. The
Ordinary Shares rank in full for all dividends or other
distributions, made or paid on the ordinary share capital of the
Company.
Share movements
Number
---------------------------------- ------------
Balance at date of incorporation -
Shares issued 105,284,445
------------
Balance at 31 December 2015 105,284,445
Shares issued 211,765,237
------------
Balance at 30 June 2016 317,049,682
------------
13. Reserves
Details of the movements in reserves are set out in the
statement of changes in equity. A description of each reserve is
set out below.
Share premium
The share premium account is used to record the aggregate amount
or value of premiums paid when the Company's shares are issued at a
premium. Transaction costs of GBP7,131,000 directly relating to
raising finance have been deducted from share premium in the six
months to 30 June 2016.
Total
GBP000
-------------------------------------- -------------------
Balance at date of incorporation -
Premium arising on issue of ordinary
shares 97,854
Issue costs (5,140)
Balance at 31 December 2015 92,714
Premium arising on issue of ordinary
shares 169,412
Issue costs (7,131)
-------------------
Balance at 30 June 2016 254,995
-------------------
14. Acquisition of subsidiary
On 13 April 2016, the Group obtained control of the Everyday
Loans Holdings Limited group, which consists of Everyday Loans
Holdings Limited, Everyday Loans Limited and Everyday Lending
Limited. The Group obtained control through the purchase of 100% of
the share capital. The Everyday Loans group acquisition satisfies
two of Non-Standard Finance plc's target sectors, branch-based
unsecured lending and guaranteed loans (Trusttwo).
The provisional fair values of the identifiable assets and
liabilities of Everyday Loans (including Trusttwo) as at the
acquisition date were as follows:
Amounts
recognised Fair
at acquisition value
date adjustments Total
GBP000 GBP000 GBP000
----------------------------- ---------------- ------------- --------
Intangible assets (a) - 14,006 14,006
Plant and equipment 563 - 563
Amounts receivable from
customers (b) 115,563 23,749 139,312
Trade and other receivables 4,259 - 4,259
Cash and cash equivalents 1,807 - 1,807
Trade and other payables (7,342) - (7,342)
Corporation tax (1,949) (1,949)
Deferred tax liabilities
(c) - (7,551) (7,551)
---------------- ------------- --------
112,901 30,204 143,105
Goodwill 91,895
--------
Total consideration 235,000
--------
Satisfied by:
Cash 235,000
--------
Net cash outflow arising
on acquisition:
Cash consideration 215,000
Share consideration 20,000
Cash and cash equivalents
acquired (1,807)
Corporation tax credit (1,864)
Other acquired assets (545)
--------
230,784
--------
(a) GBP2,050,000 has been attributed to the fair
value of Everyday Loans' customer lists, GBP4,233,000
to the broker relationships, GBP1,447,000 to
the Everyday Loans brand and GBP49,000 to Trusttwo
and GBP6,227,000 to the technology. See intangible
assets note 10.
(b) An adjustment to receivables of GBP23,749,000
has been made to reflect the fair value of
the receivables book at the acquisition date.
(c) Deferred tax liability GBP7,551,000 recognised
on the intangibles and the fair value adjustment
of the receivable book at acquisition
Everyday Loans (including Trusttwo) contributed GBP10,615,000 to
the Group's revenue and GBP3,049,000 profit before tax (before fair
value adjustments) to the Group's operating profit for the period
from the date of acquisition to the period ended 30 June 2016.
The fair value measurement of acquired assets is based upon
financial forecasts, which are categorised as level 3 within the
IFRS 13 fair value hierarchy.
On 4 August 2015, the Group obtained control of SD Taylor
Limited, trading as Loans at Home (formally Loansathome4u) through
the purchase of 100% of the share capital.
A detailed conversion of Loans at Home's financial statements,
to align accounting policies, was completed post acquisition which
reduced Loans at Home's net assets on acquisition by GBP5,956,000,
principally in respect of higher impairment provisions due to the
impact of a more conservative approach to recognising
impairment.
The provisional fair values of the identifiable assets and
liabilities of Loans at Home as at the acquisition date were as
follows:
Amounts
recognised Fair
at acquisition value
date adjustments Total
GBP000 GBP000 GBP000
--------------------------- ---------------- ------------- --------
Intangible assets (a) - 18,149 18,149
Plant and equipment 1,627 - 1,627
Inventories 9 - 9
Amounts receivable from
customers (b) 22,591 5,882 28,473
Trade receivables 277 - 277
Cash and cash equivalents 1,296 - 1,296
Trade and other payables
(c) (2,040) (732) (2,772)
Deferred tax liabilities
(d) (22) (4,806) (4,828)
---------------- ------------- --------
23,738 18,493 42,231
Goodwill 40,176
--------
Total consideration 82,407
--------
Satisfied by:
Cash 82,407
--------
Net cash outflow arising
on acquisition:
Cash consideration 82,407
Cash and cash equivalents
acquired (1,296)
--------
Amounts receivable from
customers 81,111
--------
(a) GBP17,312,000 has been attributed to the fair
value of Loans at Home's customer list GBP540,000
to the agent network and GBP297,000 to the
brand.
(b) An adjustment to receivables of GBP5,882,000
has been made to reflect the fair value of
the receivables book at the acquisition date
(c) An adjustment of GBP732,000 to accruals has
been made for a recognised dilapidations provision
on the properties owned by Loans at Home.
(d) GBP4,806,000 of deferred tax liability has
been recognised on the intangibles and the
fair value adjustment of the receivable book
at acquisition
The fair value measurement of acquired assets is based upon
financial forecasts, which are categorised as level 3 within the
IFRS 13 fair value hierarchy.
15. Net cash used in operating activities
Six months ended 30 June 2016 2015
GBP000 GBP000
----------------------------------- --------- -------
Loss before interest and
tax (4,701) (910)
Taxation paid (1,503) -
Depreciation 251 2
Amortisation of intangible
assets 4,807 -
Fair value unwind on acquired
loan book 2,192 -
Increase in amounts receivable
from customers (3,259) -
Increase in receivables (6,050) (314)
(Decrease)/ increase in payables (6,550) 677
--------- -------
Cash used in operating activities (14,813) (545)
--------- -------
16. Related party transactions
There have been no changes in the nature of related party
transactions as described in note 26 to the 2015 Annual Report
& Financial Statements and there have been no new related party
transactions which have had a material effect on the financial
position or performance of the Group in the six months ended 30
June 2016.
Appendix - Regulatory overview
During the first half of 2016 there have been a number of
regulatory developments that may have a bearing on the Group's
activities and business operations in the future. Some of the more
pertinent developments are summarised below.
-- On 26 May 2016 the FCA responded to the Competition
and Markets Authority (CMA) recommendations
on high-cost, short-term credit (HCSTC) and
stated that it would make only minor changes
to its suggested rules in this area. The new
rules come into force on 1 December 2016.
-- The FCA is monitoring the impact of the price
cap imposed on HCSTC and is expected to review
the current cap in 2017. The FCA has said that
it believes it remains inappropriate to apply
price-caps to other high cost products but
intends to keep the matter under review6.
-- On 30 June 2016 new rules on dispute resolution
came into force extending the length of time
that firms have to handle complaints from "next
business day" to the close of business three
days after the date of receipt. All complaints
must be reported within three business days.
-- As at June 2016 the FCA had authorised 30,309
firms and a further 3,544 Interim Permissions
are still awaiting to complete the process.
In home collected credit, 386 firms have been
authorised so far.
-- As at June 2016 the FCA had authorised 30,309
firms and a further 3,544 Interim Permissions
are still awaiting to complete the process.
In home collected credit, 386 firms have been
authorised so far.
(6)
http://www.fca.org.uk/your-fca/documents/consultation-papers/cp14-10
This information is provided by RNS
The company news service from the London Stock Exchange
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