VOC Vision OP China

RNS Number:3133K
Vocalis Group PLC
20 September 2001

                            
                            
                    Vocalis Group plc

        Partnership with S2 Systems International


Vocalis, the  leading  UK  provider  of  voice   driven
solutions, today announced that it has  entered  into  a
partnership with  S2  Systems  International,  a  global
provider of business solutions for the financial  sector,
to  provide  a  complete voice driven interaction  system
that  enables  customers  to conduct  transactions  using
voice commands.

Using this solution, customers of financial institutions,
for   example,   will   be  able   to   conduct   complex
transactions, including balance enquiries, fund transfers
and overdraft requests from any telephone, without having
to speak to anyone. The new voice driven system addresses
the  chronic staffing and cost problems facing  banks  by
alleviating the pressure on agents in call centres.

S2  will  draw on its integration expertise to  implement
the  new  solution, targeting those industry  sectors  in
which  customer interaction is vital to success, such  as
banking, telecommunications, travel and transport.

Terry Cooke, S2 Systems Vice President, commented:
"In  the increasingly competitive financial sector it  is
imperative to enable simple, cost-effective and  flexible
methods of customer interaction. These speech-enabled end-
to-end  solutions will ease the whole transaction process
for   financial  institutions  and  generate  significant
productivity savings."

Paul Wright, Vocalis Chief Operating Officer, commented:
"This partnership with S2, a company at the forefront  of
business  technology, highlights growing  recognition  of
the need to integrate speech recognition solutions as the
natural  way  for people to do business, and our  leading
position in this market."

For further information please contact:
Vocalis Group plc                            01223 846177
Paul Wright, Chief Operating Officer

Square Mile BSMG Worldwide                  020 7601 1000
Nick Oborne or Stephanie Smart           info@sq-mile.com

About Vocalis
Vocalis  is  the  UK's leading provider of  voice  driven
business solutions. Founded in 1993 and headquartered  in
Cambridge,   England,  Vocalis  enables   companies   and
individuals   to   conduct   transactions   and    obtain
information through the use of speech technology  over  a
standard  or  wireless  telephone  network.  Vocalis   is
publicly  traded  on FTSE Stock Market  (VOC.L)  and  has
been   listed  since  July  1996.  The  Vocalis  solution
portfolio includes a range of applications for processing
natural  language data, commands and inquiries  over  the
telephone  or  Internet,  all  of  which  are  based   on
proprietary   speech   recognition  technology,   Vocalis
SpeechWare.

The Vocalis Website is at http://www.vocalis.com.

About S2 Systems
S2  Systems International is a leading global provider of
business  solutions for the financial  services,  retail,
telecommunications,  travel & transport  industries.  For
more   than  18  years,  some  of  the  world's   largest
organisations have relied on S2 products to  drive  their
high-volume  commerce transactions. Today, S2's  leading-
edge technology enables businesses worldwide to implement
Web-based    initiatives   that    improve    operational
efficiency,  enhance customer service  and  generate  new
revenue  streams. S2 Systems is headquartered in  Dallas,
Texas   and  has  offices  in  Atlanta,  London,   Paris,
Amsterdam, Stockholm, Dubai, Riyadh, Hong Kong,  Beijing,
Melbourne  and  Sydney.  For more  information  about  S2
Systems, visit www.s2systems.com.

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