Verizon Enhances Enterprise Mobility With New Software-Based PBX Mobile Extension
01 April 2008 - 10:00PM
PR Newswire (US)
Unified Communications System Powered by Ascendent Systems Easily
and Cost-Effectively Transfers the Capabilities of an Office Phone
to a Cell Phone LAS VEGAS, April 1, 2008 /PRNewswire/ -- Verizon is
making it easier for on-the-go professionals to answer calls on the
first ring while away from the office, with a new unified
communications service that transfers the capabilities of an office
phone to a cell phone. The new PBX Mobile Extension offering,
announced Tuesday (April 1) at the CTIA Wireless 2008 trade show
here, uses the latest version of the award- winning Ascendent(R)
Voice Mobility Suite from Ascendent Systems (a subsidiary of
Research In Motion), to deliver an advanced, enterprise-grade
unified communications system. In addition, PBX Mobile Extension
now directly supports the BlackBerry(R) Mobile Voice System (MVS)
from Research In Motion, providing BlackBerry smartphone users with
secure access to a company's PBX functionality. The software-based
service, which replaces Verizon Business' PBX Mobile Extension
offering announced in June 2007, enables large-business and
government customers to avoid the complexity and cost inherent in
purchasing and deploying separate hardware required with the prior
offering. With the new offering, companies will be able to use
standard off-the-shelf servers. "Busy professionals today are
demanding new devices and services that help them improve their
productivity whether in the office or on the road," said Nancy
Gofus, chief marketing officer for Verizon Business. "By combining
the power of Verizon's wired and wireless networks with Ascendent
Systems' leading voice mobility software and BlackBerry
smartphones, we are enabling a new level of collaboration and
productivity for an increasingly mobile workforce." The new
fixed-mobile-convergence (FMC) offering, available next month in
the U.S. to enterprise customers of Verizon Business and Verizon
Wireless, works with traditional or IP-based private branch
exchange (PBX) service, including Verizon IP Trunking and Verizon
Managed IP PBX. Among other features, it works with any cell phone
from any wireless provider in the U.S. and enables mobile workers
to move seamlessly between cell phones and desk phones to maintain
calls in progress; conduct real-time conference calls; and initiate
mass notifications enabling businesses to quickly respond to urgent
situations. When used in conjunction with BlackBerry MVS, users get
intuitive and visual desk-phone features through menus built
directly into the BlackBerry phone application. PBX Mobile
Extension features a single phone number that simultaneously rings
on up to four devices; greater scalability for rapidly growing
companies; support for Session Initiation Protocol (SIP) trunking
on specific IP PBX platforms; and seamless integration of a
corporate PBX. With this integration, users of Blackberry
smartphones from Verizon Wireless can have a secure mobile
extension of their desk phones. According to a December 2007
report, "U.S. Fixed/Mobile Convergence Services 2007-2011 Forecast:
The Beginning of Next-Generation Enterprise Voice," IDC forecasts
that FMC services in the United States will exceed $80 million by
2011.1 With PBX extension services like PBX Mobile Extension from
Verizon Business, users of mobile devices have access to features
typically associated with desk phones, or solutions that allow
users to hand off voice calls from wired phones to a mobile phone.
PBX Mobile Extension Support for BlackBerry MVS PBX Mobile
Extension delivers the power, performance and scalability to fully
support the integration of multiple devices in the wired and
wireless worlds, while providing a consistent set of voice features
and applications such as caller ID, call-transfer, park, hold and
more. The service provides a framework that enables businesses to
preserve existing investment in voice infrastructures such as PBX
and voice mail, while integrating with cellular, remote or home
office, and office desk phones. Since PBX Mobile Extension supports
BlackBerry MVS, BlackBerry smartphone users on the go can access
enterprise desk-phone functions directly from the menu interface of
the BlackBerry phone application, leveraging Verizon Business' IP
network. To maintain security of enterprise telephony systems,
businesses can also authenticate BlackBerry smartphone users to an
enterprise PBX using Blackberry MVS. This gives information
technology (IT) administrators the control to set voice policies
that can ensure both incoming and outbound calls made from a
BlackBerry smartphone are passing through the corporate PBX,
allowing organizations to log all mobile calls. "As businesses
become more mobile and organizations look for additional ways to
improve communications, collaboration and productivity, IT
departments are increasingly embracing fixed mobile convergence
solutions," said Theron Dodson, director of sales and marketing at
Ascendent Systems. "Together, Verizon Business and Ascendent
Systems are providing the same types of mobility benefits for
enterprise voice systems that BlackBerry smartphone users already
enjoy for e-mail and data systems." The new software edition of PBX
Mobile Extension is the latest addition to Verizon's comprehensive
suite of Mobility offerings, which leverage both the Verizon
Business global IP network and Verizon Wireless domestic network to
enable professionals to seamlessly and securely conduct business
while away from the office. The offerings include: Wireless Office,
wireless voice and data, managed wireless LAN, and Secure Gateway,
which provides mobile users with access to their company's virtual
private network. In addition, Verizon Mobility services feature
advanced meeting tools including Net Conferencing, Mobile
Conference Connection, Conferencing in High Definition (HD) and
support for telepresence. Verizon Business also offers secure
instant messaging and managed e-mail to help workers enhance
collaboration and productivity. About Verizon Business Verizon
Business, a unit of Verizon Communications (NYSE:VZ), is a global
IP leader and network-based partner for delivering integrated
communications and information technology (IT) solutions to
large-business and government customers worldwide. Combining
unsurpassed reach with managed services, security, mobility,
collaboration and professional services capabilities, Verizon
Business delivers global solutions that power innovation and enable
its customers to do business better. For more information, visit
http://www.verizonbusiness.com/. About Verizon Wireless Verizon
Wireless operates the nation's most reliable wireless voice and
data network, serving 65.7 million customers. Headquartered in
Basking Ridge, N.J., with 69,000 employees nationwide, Verizon
Wireless is a joint venture of Verizon Communications (NYSE:VZ) and
Vodafone (NYSE and LSE: VOD). For more information, go to:
http://www.verizonwireless.com/. To preview and request broadcast-
quality video footage and high-resolution stills of Verizon
Wireless operations, log on to the Verizon Wireless Multimedia
Library at http://www.verizonwireless.com/multimedia. About
Ascendent Systems Ascendent Systems, a subsidiary of Research In
Motion (Nasdaq: RIMM; TSX: RIM), is the premier provider of
enterprise voice mobility solutions that allow companies to be more
responsive to customers and crisis by giving them the power to
reach anyone, anywhere, immediately. The Ascendent Voice Mobility
Suite of applications provides single number reachability,
real-time notification and conferencing, and voice continuity.
These solutions allow users to automatically extend the identity
and functionality of their business desk phone to any other device.
Partnered with major mobile carrier and infrastructure providers,
Ascendent has solutions deployed in Fortune 500 corporations across
many industry verticals including manufacturing, finance,
healthcare, government, hospitality, and education. For more
information: http://www.ascendentsystems.com/. VERIZON'S ONLINE
NEWS CENTER: Verizon news releases, executive speeches and
biographies, media contacts, high quality video and images, and
other information are available at Verizon's News Center on the
World Wide Web at http://www.verizon.com/news. To receive news
releases by e-mail, visit the News Center and register for
customized automatic delivery of Verizon news releases. Ascendent
is a registered trademark of Ascendent Systems. The BlackBerry and
RIM families of related marks, images and symbols are the exclusive
properties and trademarks of Research In Motion Limited. (1) IDC,
US Fixed/Mobile Convergence Services 2007-2011 Forecast: The
Beginning of Next Generation Enterprise Voice, Document # 209800,
December 2007 DATASOURCE: Verizon Business CONTACT: Debbie Lewis,
+1-610-257-7974, , or Brenda Boyd Raney, +1-908-872-7152, , both of
Verizon Business Web site: http://www.verizon.com/
http://www.verizonwireless.com/
http://www.verizonwireless.com/multimedia
http://www.ascendentsystems.com/ Company News On-Call:
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