Leading Human Resources Technology Company Selects Quadient for Accessibility Compliance in Customer Communications
17 January 2025 - 3:45AM
UK Regulatory
Leading Human Resources Technology Company Selects Quadient for
Accessibility Compliance in Customer Communications
Quadient (Euronext Paris: QDT), a global
automation platform powering secure and sustainable business
connections, announced today that a leading U.S. provider of
integrated benefits, payroll, and human resources cloud solutions
has selected customer communications management (CCM) platform
Quadient Inspire to ensure accessibility compliance for its U.S.
federal agency client.
For one of its federal clients, the company
needed to ensure its customer communications met Section 508
compliance, a regulation requiring documents to be accessible to
individuals with disabilities. Facing delays with their previous
solution, the company risked legal consequences and potential loss
of their client if the compliance deadline was missed. It quickly
identified Quadient and its Inspire CCM platform as the best
solution fit for its needs. Within only 30 days, Quadient enabled
the company to achieve full compliance, including the creation of
accessible nested tables, ensuring legal compliance and securing
their client relationship for the long term.
Chris Hartigan, Chief Solution Officer, Digital
Automation at Quadient, said, “Our customer’s choice of
Quadient Inspire underscores our ability to deliver efficient and
impactful solutions for highly regulated industries. By achieving
Section 508 compliance within very strict timelines, we enabled our
customer to meet critical deadlines while ensuring accessible,
engaging communications for their federal client. This project
highlights the value Quadient brings in helping organizations
create personalized, inclusive communications that build trust and
strengthen customer relationships across all channels.”
Quadient is a recognized leader in the
cloud-based omnichannel customer communications management
solutions market. Recently named a Leader in the IDC MarketScape:
Worldwide Automated Document Generation and Customer Communications
Management Solutions 2024 assessment, Quadient also recorded the
fastest growth among leading global CCM solution providers in 2023,
outpacing the overall market growth.
About Quadient®
Quadient is a global automation platform powering secure and
sustainable business connections through digital and physical
channels. Quadient supports businesses of all sizes in their
digital transformation and growth journey, unlocking operational
efficiency and creating meaningful customer experiences. Listed in
compartment B of Euronext Paris (QDT) and part of the CAC® Mid
& Small and EnterNext® Tech 40 indices, Quadient shares are
eligible for PEA-PME investing. For more information about
Quadient, visit www.quadient.com.
Contacts
Sandy
Armstrong, Sterling Kilgore |
Joe
Scolaro, Quadient
|
VP of Media &
Communications |
Global Press
Relations Manager |
+1-630-699-8979 |
+1
203-301-3673 |
sarmstrong@sterlingkilgore.com |
j.scolaro@quadient.com |
- PR Quadient_US HR Tech win CCM_EN
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