eGain Wins KMWorld Magazine’s KM Promise Award for 2023
11 November 2023 - 5:23AM
eGain Corporation (NASDAQ: EGAN), the knowledge automation platform
for customer engagement, announced that it was selected by KMWorld
magazine for the 2023 KMPromise Award.
Presented to eGain at the KMWorld 2023 Conference in Washington,
D.C., the award is given to the organization that is delivering on
its promise to customers by providing innovative technology
solutions for implementing and integrating KM practices into their
business processes, according to KMWorld. The award-winning
organization demonstrates how it goes beyond simply delivering
technology to working with clients to ensure that both the
technology and knowledge processes are embedded into the work
processes. In other words, it helps organizations realize positive
business results.
“I’m delighted that eGain has won the KMWorld Promise Award this
year. eGain’s knowledge solution enables businesses to deliver
hyper-intelligent customer service through self-service and
frontline employees alike, while providing actionable insights to
business managers,” said Marydee Ojala, Editor-in-Chief for
KMWorld. “Their knowledge hub unifies trusted knowledge locked in
silos across organizations. Most recently, the company has added
generative AI to complement conversational AI and omnichannel
content management to its platform. This is a well-deserved
honor.”
“We are honored to receive this award,” said Ashu Roy, eGain
CEO. “Our Knowledge Hub, now enhanced with AssistGPT,
reimagines knowledge management automation in the customer
engagement market.”
About eGainInfused with AI and analytics, eGain
Knowledge Hub improves customer experience and reduces agent effort
with virtual assistance, self-service, and modern agent desktop
tools. Visit www.eGain.com for more
info.
eGain, the eGain logo, and all other eGain product names and
slogans are trademarks or registered trademarks of eGain Corp. in
the United States and/or other countries. All other company names
and products mentioned in this release may be trademarks or
registered trademarks of the respective companies.
eGain media contact
Michael MessnerEmail: press@egain.comPhone: 408
636 4514
eGain (NASDAQ:EGAN)
Historical Stock Chart
From Apr 2024 to May 2024
eGain (NASDAQ:EGAN)
Historical Stock Chart
From May 2023 to May 2024