Rackspace Technology Works with Biomedical Software Company inPhronesis to Modernize Email Infrastructure and Optimize its Knowledge Management Portal
04 April 2023 - 2:05AM
Rackspace Technology® (NASDAQ:
RXT), a leading end-to-end multicloud technology solutions company,
today announced working with inPhronesis to modernize the company’s
email infrastructure and optimize the knowledge management portal.
The biomedical software expert manages the data and intelligence
that drives the management of pharmaceutical companies with
Microsoft 365.
inPhronesis was designed by Competitive
Intelligence (CI) consultants to track large amounts of
ever-changing data for competitive and Business Intelligence (BI)
inside the Pharma and Biomedical industries. The company’s mission
is to offer clients a streamlined interface with custom
functionality for their business intelligence. The software
development company was founded in 2019 in Orlando, Florida, to
allow users to configure enterprise-level solutions that make their
customers’ lives easier.
inPhronesis’ main product is a software called
inVision, which delivers essential insights into the biomedical
industry. The application is a hub of client information used by
over 3,500 pharmaceutical and medical technology professionals to
stay up to date on the industry. The system sends out multiple
daily alerts reporting on different markets, classes of drugs, and
advancements at various companies.
Rackspace Technology was tasked with helping the
inPhronesis IT team map out a plan for integrating dozens of
different applications and tools and account for managing mobile
Windows iOS, and Android devices used by employees in the
field.
“inPhronesis underwent a SOC 2 certification
process. For a small business, ensuring compliance and improving
data security can be complex, with many moving parts. For this
reason, inPhronesis wanted the flexible service delivery model
available through Rackspace Elastic Engineering,” said Eric Tapley,
IT director at inPhronesis. “There are so many different pieces and
so much to know. Because we had Rackspace Elastic Engineering, we
knew that we could come up with any question on any part of it. We
weren’t siloed into doing just one project.”
As a data platform trusted by eight top 20 global
pharmaceutical companies, inPhronesis wanted to deploy Microsoft
365 and optimize security to address SOC 2 compliance requirements.
“There's a ton of things to get done and rolling out Microsoft
Intune for device management is a big chunk of that work. Having
Rackspace Technology to help was invaluable,” said Tapley.
“One of the Rackspace team’s first tasks was
helping the inPhronesis IT team map out a plan for integrating
dozens of different applications and tools. This plan needed to
account for managing mobile Windows, iOS and Android devices used
by employees in the field. Microsoft Intune solved for the endpoint
management challenges while Microsoft 365 helped to account for
data security and audit capabilities.," said Josh Prewitt,
President of Private Cloud for Rackspace Technology. "Throughout
the audit process, inPhronesis resolved obstacles at a moment’s
notice. When there was an issue with OneDrive synchronization or a
question on settings for Outlook, inPhronesis brought it to their
Rackspace Elastic Engineering team.”
After working closely with Rackspace Technology,
inPhronesis deployed Microsoft 365, enabled endpoint management,
and adjusted security settings in time for the SOC 2 audit. The
company now has a certification showing it complies with five trust
principles and is safeguarding proprietary data for clients. Today,
inPhronesis is in an even better position to attract new clients
and prove its dedication to loyal partners.
“There's a ton of things to get done and rolling
out Microsoft Intune for device management is a big chunk of that
work. Having Rackspace Technology to help was invaluable,” said
Tapley.
Click here to read more about Rackspace Technology
and the inPhronesis solution.
About Rackspace TechnologyRackspace
Technology is a leading end-to-end multicloud technology
services company. We can design, build and operate our customers'
cloud environments across all major technology platforms,
irrespective of technology stack or deployment model. We partner
with our customers at every stage of their cloud journey, enabling
them to modernize applications, build new products and adopt
innovative technologies.
Media ContactNatalie
Silvapublicrelations@rackspace.com
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