ServiceSource Accelerates Digital Inside Sales Transformation for Cloud-Based Communications Company
30 June 2021 - 11:05PM
Business Wire
Client Expands with ServiceSource to Build on
Initial Program Success
ServiceSource International, Inc. (NASDAQ: SREV), the customer
journey experience company, today announced it has successfully
expanded its digital Inside Sales program with a cloud
communications client to further support their go-to-market
acceleration.
The client is a market leader, helping thousands of businesses
build deeper connections with their customers and processing
billions of calls each year. Growing more than 30 percent annually
and with ambitious plans to build on its strong sales momentum, the
client initially engaged ServiceSource in the fourth quarter of
2020 to deploy a digitally-enabled inside sales motion. Based on
the rapid success of the initial deployment using ServiceSource’s
High Performance Selling process, the companies recently agreed to
triple the size and scope of the initial program.
“We are seeing more companies turn to outsourced inside sales
solutions as they seek to gain access to the skilled resources,
capabilities, and technical expertise necessary to scale
effectively when growth opportunities present themselves,” said
Gary B. Moore, chairman and chief executive officer, ServiceSource.
“We met and exceeded our client’s needs quickly using deep
integration with their internal teams and processes, and built
confidence to expand our engagement early in the relationship.
Through this expanded partnership, our client has gained scale for
its go-to-market initiatives and the expertise to position their
innovative products to aggressively win market share.”
About ServiceSource
ServiceSource International, Inc. (NASDAQ: SREV) is a global
outsourced go-to-market services provider that accelerates B2B
digital sales and customer success transformation. Our expert sales
professionals, data-powered insights and proven methodologies scale
and reimagine customer journey experiences (CJX™) into profitable
business outcomes. Backed by more than 20 years of experience,
ServiceSource drives billions of dollars in client value annually,
conducting commerce in 45 languages and 178 countries. To learn
more about how we design, develop and manage CJX solutions that
transform the agility, speed, efficiency and value of our clients’
growth initiatives, visit www.servicesource.com.
Connect with ServiceSource: Website:
http://www.servicesource.com/ LinkedIn:
https://www.linkedin.com/company/servicesource/ Twitter:
https://twitter.com/servicesource
Forward-Looking Statements
This press release contains forward-looking statements,
including statements regarding future expansions and our ability to
enable our client to increase market share or achieve future
growth. These forward-looking statements are based on our current
assumptions and beliefs, and involve risks and uncertainties that
could cause our results to differ materially from our
forward-looking statements. Those risks and uncertainties include
that we may be unable to attract and retain the highly skilled
employees we need to support our planned growth; changes in market
conditions that impact our ability to sell our solutions and/or
generate service revenue on our clients’ behalf; general political,
economic and market conditions and events; and other risks and
uncertainties described more fully in our periodic reports and
registration statements filed with the Securities and Exchange
Commission, which can be obtained online at the Commission’s
website at https://www.sec.gov. All forward-looking statements in
this press release are based on information currently available to
us, and we assume no obligation to update these forward-looking
statements.
Trademarks
ServiceSource®, and any ServiceSource product or service names
or logos above are trademarks of ServiceSource International, Inc.
All other trademarks used herein belong to their respective
owners.
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version on businesswire.com: https://www.businesswire.com/news/home/20210630005227/en/
Media and Investor Contact: Elise Brassell,
Communications mediarelations@servicesource.com
investorrelations@servicesource.com 303-889-8616
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