Canadian Industrial Equipment Dealer Uses UltiPro Reporting to Improve Payroll Processes, Support Business Continuity Planning
21 April 2018 - 5:50AM
Business Wire
Ultimate Software (Nasdaq:ULTI), a leading provider of human
capital management (HCM) solutions in the cloud, announced today
that SMS Equipment, a one-stop supplier of a broad range of
equipment, production attachments, as well as parts and service, is
using UltiPro’s reporting functionality to transform the roles and
responsibilities of the Payroll department.
With locations across Canada, SMS Equipment, the largest dealer
of Komatsu equipment in North America, serves customers in various
industries including construction, forestry, mining, and road &
mineral. Prior to UltiPro, the company was experiencing poor access
to payroll data and analytics, and a lack of direct control over
its payroll process. In addition, the company’s HR system relied
heavily on spreadsheets, and there was no consistent process for
HCM across the company’s 40 locations. SMS Equipment chose UltiPro
to serve its needs as a growing company with over 2,000 employees,
and went live in November 2013.
“Once we switched to UltiPro, our data-integrity challenges
virtually disappeared as we built reports and configured alerts to
pinpoint errors immediately,” said Jen Sutter, Manager of Total
Rewards for SMS Equipment. “UltiPro’s robust reporting transformed
our payroll process with both standard reports and the ability to
easily configure reports that are specific to our business. Now, we
are able to design our payroll processes to drive accuracy
proactively, including an effective pre-audit process, and multiple
checkpoints that elevate our department’s role from administrators
to analysts.”
UltiPro’s reporting has been particularly useful in managing the
company’s complex payroll. SMS Equipment has many employees that
work in shifts of consecutive weeks on, followed by consecutive
weeks off, which complicates allowances that need to be tracked
especially upon leaves of absence. In addition, employees
frequently transfer from one business unit to another, which also
impacts their pay structure and requires changes to the employee’s
system profile.
“In some cases, we pay allowances by lump sum, rather than by
hours worked, which before UltiPro created the potential for
errors,” said Sutter. “With UltiPro, we’re able to run detail
reports for processes such as auditing profile set up, earnings,
deductions, tax details, arrears and ROE (record of employment) pay
dates. We also created a combined payroll and status-change report
that includes fields such as transfers, salary and rate changes,
pay-group changes, new hires, and scheduled terminations, so we can
proactively monitor employee changes.”
SMS Equipment also created post-payroll reports that can be run
and exported directly into the systems of the company’s benefits
carriers, such as retirement plan providers. According to Sutter,
UltiPro has cut company processing time for this action
substantially. Seeking to maximize the solution’s potential, SMS
Equipment has even leveraged UltiPro to support the company’s
business continuity planning for payroll.
“Because our nationwide footprint makes our offices vulnerable
to disasters from building damage, wildfires, earthquakes or
hurricanes, our executives mandated that every department have a
business continuity plan,” said Sutter. “Payroll is obviously a
critical business function for salaries and benefits. We have
configured UltiPro to email the Manager of Payroll and myself a
report every two weeks showing each employee’s set up details
including banking information and the average four pay-period
earnings. We also have delivered by email an emergency contact and
phone lists. We used some of these reports during a recent
fire-related evacuation, and I sent the relevant reports to
operations managers when we saw emergency conditions develop.
Managers also have access to run these reports on their own, but
having the reports emailed allows us to access the data in the
event our servers may be down. Disasters can unfold rapidly and
having the ability to access information quickly to reach your
employees is key.”
“SMS Equipment’s use of UltiPro to transform its payroll
operations is a demonstration of how businesses can benefit from a
strong HR and payroll solution that includes sophisticated
reporting capabilities,” said Greg Swick, chief enterprise sales
officer at Ultimate. “I am also pleased to see how UltiPro supports
the organization’s business continuity plan, helping SMS Equipment
take care of their business and their people.”
About Ultimate Software
Ultimate is a leading provider of cloud-based human capital
management solutions, with more than 37 million people records in
the Ultimate cloud. Ultimate’s award-winning UltiPro delivers HR,
payroll, talent, and time and labor management solutions that
connect people with the information they need to work more
effectively. Founded in 1990, Ultimate is headquartered in Weston,
Florida, and employs more than 4,200 professionals. In 2018,
Ultimate ranked #3 on Fortune’s 100 Best Companies to Work For
list, its seventh consecutive year in the top 25, and #1 on
Fortune’s Best Workplaces in Technology list for the third year in
a row. In 2017, Ultimate ranked #7 on Forbes’ list of 100 Most
Innovative Growth Companies; #2 on People’s 50 Companies That Care
list; and the National Customer Service Association named Ultimate
Service Organization of the Year in the Large Business category.
Ultimate has more than 4,100 customers with employees in 160
countries, including Bloomin’ Brands, Culligan International,
Feeding America, Major League Baseball, Red Roof Inn, SUBWAY, Texas
Roadhouse, and Yamaha Corporation of America. More information on
Ultimate’s products and services for people management can be found
at www.ultimatesoftware.com.
UltiPro is a registered trademark of The Ultimate Software
Group, Inc. All other trademarks referenced are the property of
their respective owners.
Follow Ultimate Software on Twitter:
www.twitter.com/UltimateHCM and on LinkedIn:
http://linkd.in/UltimateHCM
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version on businesswire.com: https://www.businesswire.com/news/home/20180420005769/en/
Ultimate Software, WestonPublic Relations Contact: Darlene
Marcroft, 954-331-7444darlene_marcroft@ultimatesoftware.comorFor
Sales Information:Ultimate Software, 800-432-1729Website:
www.ultimatesoftware.com
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