BRUSSELS and NORTH CANTON, Ohio, May
6, 2019 /PRNewswire/ -- Diebold Nixdorf (NYSE: DBD), a
global leader in driving connected commerce, announced an expanded
partnership with Belgian-owned Belfius Bank and Insurance
(Belfius) to deliver a holistic, end-to-end experience to the
bank's 3.5 million consumers with a combination of new technology
and services. The bank will leverage Diebold Nixdorf's integrated
hardware, software and managed services to simplify ATM channel
management, streamline operations and optimize consumer
experience.
Belfius is expected to reduce the total cost of ownership (TCO)
through the improved efficiencies gained through Self-Service Fleet
Management powered by Diebold Nixdorf AllConnect
ServicesSM. The bank will also enjoy support from
DN AllConnect Total Implementation ServicesSM, an
expert-led program that efficiently coordinates the deployment of
their systems based on a single point of contact.
In a continued effort to meet the increasing demand for digital
and mobile banking services, Belfius will upgrade more than 650
branches and nearly 2,400 self-service machines with DN
VynamicTM Software Suite.
- To ensure the highest quality service levels on all their
devices and lower their ongoing cost of operations, Belfius will
incorporate Vynamic™ View Incident Manager.
- The bank's self-service network will be protected from data and
cyber threats with Vynamic™ Security software suite.
- Diebold Nixdorf will provide a software-driven cash recycler
solution that optimizes performance and minimizes cash management
cost.
- In order to easily increase functionality and customization on
their self-service network, Belfius will implement Diebold
Nixdorf's VynamicTM Connection Points terminal
application software with VynamicTM Transaction
Automation. This software combination provides the ease of
extending more transaction options and accessibility for customers,
and provides the bridge to enable mobile and ATM connectivity.
Sylvie Busschaert, head of
Strategic Projects & Branch Transformation, at
Belfius said: "Our goal was to simplify the
end-to-end management of our self-service network while continuing
to provide all our consumers with the first-rate service they
expect from us. Diebold Nixdorf was selected as our preferred
partner as its comprehensive solution for the upgrade of our
services, hardware, software and branches best fit our needs, all
the while supporting us in delivering our digital and mobile
banking strategy."
Neil Emerson, senior vice
president and managing director, Banking Eurasia, at Diebold
Nixdorf said: "We are proud to build upon our
longstanding relationship with Belfius and provide them with an
integrated solution to their business goals and challenges. Our
leading technology, expertise and delivery makes us a strong
partner to help the bank provide the optimal in-branch experience
that consumers expect."
The upgrades to Belfius' branches and terminals are expected to
be completed in 2020.
About Belfius
Belfius Bank & Insurance is a
well-established bancassurance provider with a local focus. It
operates in Belgium in three main
areas: retail and commercial banking, financial services for the
public and corporate sectors, and insurance. Supported by 150 years
of experience in the public sector and 50 years in retail banking,
Belfius Bank & Insurance is wholly owned by the Belgian
Government via the Federal Holding and Investment Company (SFPI).
Its shares are not listed on a stock exchange. www.belfius.be
About Diebold Nixdorf
Diebold Nixdorf, Incorporated
(NYSE: DBD) is a world leader in enabling connected commerce. We
automate, digitize and transform the way people bank and shop. As a
partner to the majority of the world's top 100 financial
institutions and top 25 global retailers, our integrated solutions
connect digital and physical channels conveniently, securely and
efficiently for millions of consumers each day. The company
has a presence in more than 100 countries with approximately 23,000
employees worldwide. Visit www.DieboldNixdorf.com for more
information.
Twitter: @DieboldNixdorf
LinkedIn: www.linkedin.com/company/diebold
Facebook: www.facebook.com/DieboldNixdorf
YouTube: www.youtube.com/dieboldnixdorf
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SOURCE Diebold Nixdorf