8x8 Receives Three New Cloud Communications Patents
12 July 2016 - 10:15PM
Business Wire
Innovations Relate to Networked Contact
Centers, User Configurable Data Storage, and Systems and Methods
for Distributed Conferencing
8x8, Inc. (Nasdaq:EGHT), the leading provider of global
Enterprise Communications as a Service (ECaaS), today announced
that it has been awarded three new patents, bringing 8x8’s total
number of patents to 121. These three innovations relate to
networked contact centers, data storage and conferencing, enabling
businesses to take full advantage of the power of the cloud for
their communications needs.
The new patents issued by the U.S. Patent and Trademark Office
(USPTO) are:
- United States Patent number 9,307,088
entitled “Networked Contact Center” was awarded on April 5, 2016
and discusses among other things, a networked contact center with
several platforms to host multiple tenants.
- United States Patent number 9,306,985
entitled “User Configurable Data Storage” was awarded on April 5,
2016 and covers how a Voice over IP (VoIP) server can route calls
and store data from a plurality of telecommunications devices.
- United States Patent number 9,338,221
entitled “Systems and Methods for Distributed Conferencing” was
awarded on May 10, 2016 and provides conference meeting content to
remote participants in a distributed manner.
The patent associated with “Networked Contact Center” is part of
a family of four other patents with issue dates between 2008 and
2014 related to 8x8’s Virtual Contact Center architecture. This
allows several platforms of networked contact centers to host
multiple contact center tenants, and ensures this data is handled
securely within the architecture.
The “User Configurable Data Storage” patent enables various
forms of data (voicemails, call recordings, and other captured
data) generated by the user of an IP communications service to be
propagated from a local server where the data is collected, to a
remote server. It also updates a user’s index to that data so it
will now refer to the remote server.
The third patent (#9,338,221) describes one of the ways that
local meeting content and data is shared with remote participants
in a distributed conference session.
8x8 continues to innovate and develop key technologies that
solve customers’ toughest communications challenges. 8x8’s research
and development staff is located in the United States, United
Kingdom and Romania.
Enterprise Communications as a Service
8x8's innovative ECaaS solution brings all real time
communications and contact center services together into one
integrated cloud platform, delivering continuous communications
experiences from desktop to mobile. These solutions enable
companies of all sizes to solve critical business needs and
modernize their infrastructure with world-class business
communications, contact center solutions, conferencing,
collaboration and advanced analytics.
About 8x8, Inc.
8x8, Inc. (NASDAQ:EGHT) is the trusted provider of secure
and reliable enterprise cloud communications solutions to more than
45,000 businesses operating in over 100 countries across six
continents. 8x8's out-of-the-box cloud solutions replace
traditional on-premises PBX hardware and software-based systems
with a flexible and scalable Software as a Service (SaaS)
alternative, encompassing cloud business phone service, contact
center solutions, and conferencing. For additional information,
visit www.8x8.com, www.8x8.com/UK or connect with 8x8
on LinkedIn, Twitter, Google+ and Facebook.
View source
version on businesswire.com: http://www.businesswire.com/news/home/20160712005535/en/
for 8x8, Inc.Neha Mirchandani,
669-256-5095neha.mirchandani@8x8.comorSharon Barclay,
617-571-1233sharon@speakeasystrategies.com
8x8 (NYSE:EGHT)
Historical Stock Chart
From Apr 2024 to May 2024
8x8 (NYSE:EGHT)
Historical Stock Chart
From May 2023 to May 2024