- Builds agile, resilient administrative backbone to improve
agency services and efficiencies
WEST PALM BEACH, Fla.,
Nov. 18, 2021 /PRNewswire/ -- Infosys
Public Services (IPS), a US-based subsidiary of
Infosys (NSE: INFY) (BSE: INFY) (NYSE: INFY), successfully
upgraded South Florida Water Management District's (SFWMD) ERP
system to the SAP S/4HANA platform. The migration will drive
greater efficiencies, improve analytical capabilities, and prepare
the business for necessary technological transformations to
follow.
SFWMD manages water resources for 16 counties and 9 million
residents. As the region's oldest and largest water management
district, SFWMD is responsible for several critical programs – from
flood control to water supply and quality. However, the agency's
legacy SAP systems, which support all business functions from
accounting to payroll, were last updated well over a decade.
IPS leveraged the proven Infosys SAP S/4HANA Migration
Framework, and tools such as Infosys S/4Assist and HANA Code
Migration and Optimization (CMO), to replace outdated SAP ECC-based
systems with the SAP S/4HANA platform. SFWMD moved to the HANA
platform without disrupting its existing business processes, while
at the same time delivering a more engaging and intuitive
experience to its employees. IPS also migrated SFWMD's existing
Business Data Warehouse application to the HANA database enabling
the agency to generate actionable, real-time data insights.
"The SAP S/4HANA platform and partnership with Infosys has
allowed us to deliver a better user experience," said
Ronda Albert, IT Bureau Chief,
South Florida Water Management District. "We have seen value
from this latest transformation. Business processes are
significantly optimized, user experiences are enhanced with Fiori,
and data management cycle times were reduced by 70 percent. This
program has established a foundation for SFWMD's future business
capabilities."
IPS completed the migration in less than one year. The
transformation improved application response times by an average of
10 percent, and in some cases by over 90 percent, due to the use of
in-memory-processing provided by the SAP S/4HANA platform. The
new system also delivers improved employee experience with
productivity increasing by 10 percent. With the new upgrade,
employees execute transactions quickly and are able to shift their
focus to higher value tasks, resulting in a continued boost in
productivity.
Eric Paternoster, President
and CEO, IPS, said, "We thank South Florida Water
Management District for giving us the opportunity to migrate their
administrative system to the new SAP S/4HANA platform. Our proven
execution, SAP S/4HANA capabilities and public sector expertise
enabled us to deliver this program ahead of schedule and without
any disruptions, providing South Florida Water Management District
with an intelligent and resilient foundation to support their
strategic priorities more effectively."
About Infosys Public Services, Inc.
Infosys Public Services is a leader in next-generation digital
services and consulting. With benchmark processes, access to
cross-industry insights and innovative solutions, Infosys Public
Services is helping public sector organizations to navigate their
digital transformation, helping them renew existing systems into
modern, agile, intelligent platforms, develop new capabilities and
deliver better outcomes to all stakeholders at a lower cost with
less risk.
Navigate your next with Infosys Public Services. Visit
www.infosyspublicservices.com to see how.
About Infosys
Infosys is a global leader in next-generation digital services
and consulting. We enable clients in more than 50 countries to
navigate their digital transformation. With over four decades of
experience in managing the systems and workings of global
enterprises, we expertly steer our clients through their digital
journey. We do it by enabling the enterprise with an AI-powered
core that helps prioritize the execution of change. We also empower
the business with agile digital at scale to deliver unprecedented
levels of performance and customer delight. Our always-on learning
agenda drives their continuous improvement through building and
transferring digital skills, expertise, and ideas from our
innovation ecosystem.
Visit www.infosys.com to see how Infosys (NSE: INFY) (BSE: INFY)
(NYSE: INFY) can help your enterprise navigate your next.
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SOURCE Infosys Public Services