UnitedHealthcare and Optum Support People Affected by Floods in Iowa
27 July 2017 - 6:12AM
Business Wire
- Assistance for UnitedHealthcare plan
participants whose access to care or prescriptions needs may have
been affected
- Free emotional-support help line
from Optum open to anyone
UnitedHealthcare and Optum, the health benefits and services
companies of UnitedHealth Group (NYSE: UNH), are taking immediate
action to help people in Iowa affected by the recent floods.
Support includes assisting health plan participants who may need
to make alternate arrangements to ensure continuity of care and
access to early prescription refills, as well as a free
emotional-support line to help people in affected communities.
- Help Finding a Network Care
Provider, Early Refills: Plan participants who need help
finding a care provider in the UnitedHealthcare network or
obtaining early prescription refills can call customer care at the
number located on the back of their medical ID cards.
For plan participants who may have
misplaced their medical ID cards, call 866-633-2446, 8 a.m.- 8
p.m. (in the local time zone), Monday through Friday. People
enrolled in employer-sponsored and individual health plans who have
a smartphone can download the free Health4Me app, which
provides instant access to their ID card, network care providers,
their personal health benefits and more. The Health4Me app is
available as a free download at the Apple iTunes App Store and the
Android Market on Google Play.
- Free Help Line: Optum, a leading
health and behavioral health services company, is offering a free
emotional-support help line.
The toll-free number, 866-342-6892, will be
open 24 hours a day, seven days a week, for as long as necessary.
The service is free of charge and open to anyone. Specially trained
Optum mental health specialists help people manage their stress and
anxiety so they can continue to address their everyday needs.
Callers may also receive referrals to community resources to help
them with specific concerns, including financial and legal
matters.
Along with the toll-free help line,
emotional-support resources and information are available online at
www.liveandworkwell.com.
About UnitedHealth GroupUnitedHealth Group (NYSE: UNH) is
a diversified health and well-being company dedicated to helping
people live healthier lives and helping to make the health system
work better for everyone. UnitedHealth Group offers a broad
spectrum of products and services through two distinct platforms:
UnitedHealthcare, which provides health care coverage and benefits
services; and Optum, which provides information and
technology-enabled health services. For more information, visit
UnitedHealth Group at www.unitedhealthgroup.com or follow
@UnitedHealthGrp on Twitter.
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version on businesswire.com: http://www.businesswire.com/news/home/20170726006336/en/
UnitedHealth GroupDimitri Senaratna,
952-936-3275dimitri_senaratna@uhg.com
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