UPS Wins 2016 CIO 100 Award for Package Network Visibility Tool
15 August 2016 - 11:00PM
UPS (NYSE: UPS) has been named to the 2016 CIO 100 listing for the
successful launch and integration of the UPS® Near Real-Time
Service Performance Reporting tool (NRT) – marking the tenth time
the company has been honored at the annual IDG CIO 100 Awards. The
annual listing to recognize technology innovation is selected by
the CIO editorial team, working with more than three dozen judges
including industry experts, academics and former CIOs.
A business intelligence platform, NRT uses advanced analytics to
take traditional network management, package tracking and package
visibility tools to the next level. It provides UPS operations with
the ability to see the state and performance of the service network
across all packages moving through all modes of transportation and
all buildings, for all UPS customers.
“NRT is an industry-first solution, designed to find new ways to
improve our network performance, overall customer service, and
ultimately, customer satisfaction,” said Juan Perez, UPS chief
information officer. “NRT represent the next step in UPS’s big data
and analytics journey, complementing proven customer visibility
services like UPS My Choice®, and our award-winning route
optimization platform, ORION. It’s another example of how UPS is
using data to transform our operations and continually improve the
customer experience.”
With the ability to execute complex analytics processes for over
1.5 billion information records daily, NRT consumes data at a rate
of 8,700 transactions per second from multiple global sources
around the clock, including pick-ups, sorting, transfers and
deliveries being moved by truck, train or airplane.
Applying predictive analytics, NRT provides the ability to
proactively identify weather or other conditions that may require
alternate plans to meet service commitments and maintain an on-time
network. UPS ships more than four billion packages worldwide each
year using this real time status monitoring platform. The end
result is improved visibility across the supply chain and enhanced
quality of service for millions of customers every day.
"Delivering innovation and business value are top priorities for
CIOs everywhere, and our CIO 100 awards program celebrates the
leading IT organizations that excel at both," said Maryfran
Johnson, Editor in Chief of CIO Events. "Our 2016 winners are
raising the bar even higher this year with their outstanding work
in digital transformation, customer focus and IT-business
collaboration."
The 29th annual award program recognizes organizations around
the world that exemplify the highest level of operational and
strategic excellence in information technology.
About UPS
UPS (NYSE: UPS) is a global leader in logistics, offering a
broad range of solutions including transporting packages and
freight; facilitating international trade, and deploying advanced
technology to more efficiently manage the world of business.
Headquartered in Atlanta, UPS serves more than 220 countries and
territories worldwide. The company can be found on the web at
ups.com® and its corporate blog can be found at blog.ups.com. To
get UPS news direct, visit pressroom.ups.com/RSS.
About CIO Magazine
CIO is the premier content and community resource for
information technology executives and leaders thriving and
prospering in this fast-paced era of IT transformation in the
enterprise. The award-winning CIO portfolio—CIO.com, CIO
executive programs, CIO Strategic Marketing Services, CIO Forum on
LinkedIn, CIO Executive Council and CIO primary research—provides
business technology leaders with analysis and insight on
information technology trends and a keen understanding of IT’s role
in achieving business goals. Additionally, CIO provides
opportunities for IT solution providers to reach this executive IT
audience. The CIO Executive Council is a professional
organization of CIOs created to serve as an unbiased and trusted
peer advisory group. CIO is published by IDG Enterprise, a
subsidiary of International Data Group (IDG), the world’s leading
media, events, and research company. Company information is
available at http://www.idgenterprise.com/.
Kim Krebs
(404) 828-4404
kkrebs@ups.com
United Parcel Service (NYSE:UPS)
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