More than three-quarters of those who used AI to plan travel
for someone with a disability were satisfied with the
experience
SAN
FRANCISCO, July 11, 2024 /PRNewswire/ -- More than
four out of five travelers (82.5%) who used AI to plan travel for
someone with a disability were satisfied with the experience,
according to a recent survey conducted by leading travel publisher
Matador Network. This finding highlights the significant impact of
artificial intelligence in enhancing accessibility and convenience
for all travelers. The survey also found that one out of five
(19.9%) people who used AI tools for travel used them to plan
travel for someone with a disability.
"It made planning travel easier in terms of what to do and where
to go," said Shelby Payne, a senior
citizen from Topeka, Kansas, who
said AI has helped her find disability accommodations in her travel
planning. "It definitely caused fewer headaches for me so I could
enjoy the journey and experiences more."
Another survey respondent said that their AI travel assistant
"provided relatively quick responses to access areas for someone
with limited mobility and reduced my research time moderately."
This traveler was among the 89% of respondents who have already
used AI to plan travel for someone with a disability and said they
are likely to use the technology again for summer travel this
year.
GuideGeek, Matador Network's free AI travel genius, offers
personalized recommendations and real-time travel advice, making it
easier for travelers with disabilities to find accessible
accommodations, transportation and attractions. By integrating
advanced AI capabilities, these tools can provide customized
itineraries and support, ensuring that travelers can navigate their
journeys smoothly and with greater independence.
"We are deeply committed to making travel more accessible and
enjoyable for everyone, including people with disabilities," said
Matador Network CEO Ross Borden.
"The rapid adoption and high satisfaction rate among people with
disabilities is a testament to the transformative power of
generative AI technology in breaking down barriers and enhancing
the travel experience. We will continue to innovate and refine
GuideGeek to ensure that all travelers can explore the world with
ease and confidence."
Travelers can access GuideGeek through WhatsApp,
Instagram and Facebook Messenger where they message the AI
like they would a friend. The travel genius then offers instant,
customized travel recommendations to travelers, from full
itineraries to quick tips, all tailored to the user's specific
needs and preferences.
GuideGeek has answered more than 7 million questions for
travelers in dozens of languages since launching in 2023. In
addition to using GuideGeek to plan travel, about a quarter of
GuideGeek users are getting instant recommendations while already
at their destination.
guidegeek.com
About Matador Network
Matador Network is the world's No. 1 media brand for modern
adventurers. With more than 16 million followers across social
media, Matador has become a leading travel brand through its
production of article features, city guides, creator-first content
and original videos. Matador is the top-ranking travel brand on
TikTok and its videos are viewed more than 140 million times per
month. It has content distribution deals with American Airlines,
Hearst Media and GSTV, and works with brands like Ford, REI,
Samsung, YETI, Southwest Airlines, Visit California and Microsoft.
Fast Company named Matador Network a 2024 Most Innovative
Company in recognition of its revolutionary AI travel
assistant GuideGeek. matadornetwork.com
Media Contact:
Jason Simms
860-526-1555
380274@email4pr.com
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SOURCE Matador Network